Would highly recommend we buy tek to anyone…just sold an iPhone 13 that was smashed on the back but they still gave me what they offered before I sent the phone to them which was more than double what... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
This is the second time I’ve used this company and had a great experience both times, paid out exactly what was quoted without trying to knock it down. I’ve sent used phones to other companies that ma... See more
Company replied
Never heard of the company until I googled it & to be fair wasnt setting my expectations high. Ime pleased to say they went above & beyond. Package to send the phone was sent promptly, the postage was... See more
Company replied
Best price offered for my old iphone, despatched a free delivery box within one day, received and inspected the phone the next and paid the full quoted price the same day. Really can’t fault them and... See more
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Company details
Written by the company
-Top Prices Paid. -Free Trackable 24 hour postage. -Next Day Payments.
Contact info
Future House, Marshfield Bank, CW2 8UY, Crewe, United Kingdom
- 0330 223 2197
- info@webuytek.co.uk
- www.webuytek.co.uk
4.6
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Got my quote price as initially agreed
Got my quote price as initially agreed, happy customer
5 March 2026
Unprompted review
Reply from We Buy Tek ™
Hi, Thank you for your 5-star review! We're delighted everything went smoothly with your trade-in. We work hard to keep the process simple, fair, and fast—so it's great to see that reflected in your experience. – WeBuyTek
Brilliant company,fair prices and speedy service 🌟
I recently had the pleasure of dealing with this company to recycle my sons Iphone 14 pro max.
I have recycled many devices with many different companies and I have never experienced service like this !!
The phone was posted on a Friday and arrived on the Monday it was booked in checked and payment was made all on the same day !!! This turn around is amazing ive seen processing take days before so this to be done in a day and to be kept up to date on each step was a breath of fresh air and the cherry on top was to be paid the actual price quoted is unbelievable no quibbling at all !!!
I will definitely be using you again in the future this deserves a 10 star review !!!!
🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
2 March 2026
Unprompted review
Reply from We Buy Tek ™
Hi,
What a lovely review—thank you! We’re so glad we could provide a service you’re happy with. We know selling tech online can feel risky, so we always aim to make it fast and hassle-free.
– All the best,
The WeBuyTek Team
What a pleasure.
A simple process and the only company that has paid the full price for a used phone quoted by them at the outset. They also paid on the day they received the phone. I recommend them and would use them again.
2 March 2026
Reply from We Buy Tek ™
Hi, Thank you for your 5-star review! We're delighted everything went smoothly with your trade-in. We work hard to keep the process simple, fair, and fast—so it's great to see that reflected in your experience. – WeBuyTek
Reply from We Buy Tek ™
Hi, thank you so much for your 5-star review! ⭐
We’re thrilled to hear everything went smoothly with your trade-in. At WeBuyTek, we work hard to keep the process simple, fair, and fast—so it means a lot to see that reflected in your experience.
We truly appreciate your support!
– The WeBuyTek Team
Brilliant
Just sold my old phone with WeBuyTek. Easy process. Smooth transaction. Brilliant customer service. Definitely recommend.
2 March 2026
Unprompted review
Reply from We Buy Tek ™
Hi, What a lovely review—thank you! We’re so glad we could provide a service you’re happy with. We know selling tech online can feel risky, so we always aim to make it fast and hassle-free.
All the best,
The WeBuyTek Team
Reply from We Buy Tek ™
Hi,
Thank you for your 5-star review! We're delighted everything went smoothly with your trade-in. We work hard to keep the process simple, fair, and fast—so it's great to see that reflected in your experience.
– WeBuyTek
Reply from We Buy Tek ™
Hi,
Thank you so much for your 5-star review! We're thrilled to hear that everything went smoothly with your trade-in.
At WeBuyTek, we work hard to make the process simple, fair, and fast, so it’s incredibly rewarding to know your experience reflected that commitment.
We truly appreciate your support and look forward to serving you again in the future!
Best regards,
WeBuyTek
It’s completely unreliable
I am extremely disappointed with my experience with WeBuyTek. I used their online system to get a quote for my iPhone 15 Pro. I was very honest about the condition and specifically selected "Faulty" because the screen was damaged. The website generated a quote for £300, even though their own criteria acknowledged the screen damage.
However, as soon as they received the phone, they dropped the price by over £100. It feels like a classic "bait and switch" tactic. Their quote system seems designed to give you an inflated price just to get you to send the device in, only for them to slash the offer once they have your phone in their possession.
Interestingly, if you play around with their online quote tool and change the conditions, you’ll notice the pricing makes no sense, sometimes offering more money for non-working phones than they do the clean ones. It’s completely unreliable or they know they can low ball you and try steal your phone from you.
Save yourself the hassle and the postage: do not believe the price they give you online. They will try to lowball you the moment it arrives.
25 February 2026
Unprompted review
Reply from We Buy Tek ™
Hi,
Thank you for your review. We’re sorry to hear that the valuation did not meet your expectations. We completely understand how frustrating it can be when your device is assessed at a lower value than anticipated.
Please be assured that our technicians follow a thorough and standardized testing process in line with our condition guidelines. Any faults identified—whether cosmetic or functional—can affect the final offer provided.
If you disagree with the assessment, we are more than happy to arrange a reinspection of your device. Simply let us know, and we will initiate a retest for you.
As always, we contact our customers with any revised offer before proceeding. If you choose not to accept the updated valuation, you are welcome to decline, and we will return your device free of charge.
Kind regards,
WeBuyTek Support
Reply from We Buy Tek ™
Hi,
Thank you for your 5-star review! We're delighted everything went smoothly with your trade-in. We work hard to keep the process simple, fair, and fast—so it's great to see that reflected in your experience.
– WeBuyTek
Reply from We Buy Tek ™
Hi, Thank you for your 5-star review! We're delighted everything went smoothly with your trade-in. We work hard to keep the process simple, fair, and fast—so it's great to see that reflected in your experience. – WeBuyTek
Sent my phone off as 'faulty' condition…
Sent my phone off as 'faulty' condition which adhered to their terms. Only one 'fault' which was the side on/off button. Their report came back stating the volume buttons didn't work either, I knew this wasn't true so decline their revised valuation knocking 33% off the original offer and asked for the phone to be returned. Sure enough, booted the phone up, volume buttons work fine. I have a photo showing the volume button responding to my press, which also shows the phone's serial next to their report with matching serial. Unfortunately I can't add photos. Order #1770987083 for anyone from webuytek who cares.
19 February 2026
Unprompted review
Reply from We Buy Tek ™
Hi,
Thank you for your review and sorry to hear that things didn’t go as expected. We completely understand how annoying it can be when your phone is valued lower than anticipated.
Our technicians follow a strict testing process based on our condition guidelines, and any faults—whether cosmetic or
functional—can impact the final offer.
Mistakes can happen though, which might be the case with your order, we are always happy to reinspect the device should you disagree with the initial assessment, all you need to do is let us know you want your device retesting.
We always contact customers with the revised price before moving forward, and of course, you can decline and have the item returned for free.
– WeBuyTek Support
Great service very fast and does what…
Great service very fast and does what they said they will do will highly recommend
20 February 2026
Reply from We Buy Tek ™
Hi, What a lovely review—thank you! We’re so glad we could provide a service you’re happy with. We know selling tech online can feel risky, so we always aim to make it fast and hassle-free. – All the best, The WeBuyTek Team
Absolutely brilliant company…
Absolutely brilliant company first-class service kept me informed of any issues, gave me a reduced price however was very happy with the price. Steve provided brilliant customer service, would highly recommend to anyone 5 star plus. Thanks for everything
20 February 2026
Unprompted review
Reply from We Buy Tek ™
Hi, Thank you for your 5-star review! We're delighted everything went smoothly with your trade-in. We work hard to keep the process simple, fair, and fast—so it's great to see that reflected in your experience. – WeBuyTek
10/10
10/10, this company offered me the most money for my old phone on a comparison site, they sent me a pack in the post and a prepaid label to send it away. Money in the bank in a few days! Literally the day after they received it. And the FULL amount too. I was sure the quote would be knocked down as I didn’t have the original box etc but no they paid the amount they initially quoted. Will definitely use their services again. Thanks so much!
10 February 2026
Unprompted review
Reply from We Buy Tek ™
Hi,
Thanks so much for the kind words! We're thrilled to hear you had a great experience with us—it really means a lot. If there's anything we can help with in the future, you know where to find us. 😊
– The WeBuyTek Team
Don’t bother.
It’s a shame I can’t attach a video to my review as I took a video of my iPhone 11 just before I put it in the package to send off to We Buy Tek for recycling.
I was offered maybe £50 initially for the phone, then had a email saying they had found some faults (screen discolouration and white spots) and would be offering less than that. I’ve just rewatched the video I took of me scrolling through some functions on the phone and the device is yes, older than most, but the screen is perfect.
Total waste of time, to be honest. If the phone isn’t returned in the condition I sent it in, I will follow this up appropriately. Disappointing and would not recommend.
17 February 2026
Unprompted review
Reply from We Buy Tek ™
Hi,
Thank you for your review and sorry to hear that things didn’t go as expected. We completely understand how annoying it can be when your phone is valued lower than anticipated.
Our technicians follow a strict testing process based on our condition guidelines, and any faults—whether cosmetic or functional—can impact the final offer. We always contact customers with the revised price before moving forward, and of course, you can decline and have the item returned for free.
We’d love the chance to make this right, so please feel free to get in touch.
– WeBuyTek Support
I did a quote comparison site and these…
I did a quote comparison site and these guys came out on top. I stated my phone was ‘damaged’ as it’d had a non genuine screen fitted. They still tried to offer me less than half of what they had originally quoted, and gave me the option to have the phone returned, which I selected. Then they were able to increase the offer another two times! Still not meeting the minimum threshold I asked for, I asked for the phone to be returned. Having just received it back they damaged its original box by ripping it on both sides. So frustrating as I believe it’s packaging reflects its quality and how looked after something is when it comes to selling it second hand.
16 February 2026
Unprompted review
Reply from We Buy Tek ™
Hi,
Thank you for your review and sorry to hear that things didn’t go as expected. We completely understand how annoying it can be when your phone is valued lower than anticipated.
Our technicians follow a strict testing process based on our condition guidelines, and any faults—whether cosmetic or functional—can impact the final offer. We always contact customers with the revised price before moving forward, and of course, you can decline and have the item returned for free.
We’d love the chance to make this right, so please feel free to get in touch.
– WeBuyTek Support
I would highly recommend this company…
I would highly recommend this company super fast in sending the phone pack & paying out
16 February 2026
Reply from We Buy Tek ™
Hi,
Thanks so much for the kind words! We're thrilled to hear you had a great experience with us—it really means a lot. If there's anything we can help with in the future, you know where to find us. 😊 – The WeBuyTek Team
Impressed and will certainly use again. Thank you!
Very fast, easy to do business with. Impressed with the communication and swiftness of completing the process. Thank you. Will use you again.
13 February 2026
Reply from We Buy Tek ™
Hi,
Thank you for your 5-star review! We're delighted everything went smoothly with your trade-in. We work hard to keep the process simple, fair, and fast—so it's great to see that reflected in your experience. – WeBuyTek
We buy tek don't believe their first quote
I sent my phone to we buy tek which was quick and easy but they drastically dropped the price from what was first offered just because of screen burn don't believe the price quoted
12 February 2026
Unprompted review
Reply from We Buy Tek ™
Thank you for your review, your order was placed for a device in good condition, sadly when we tested the device screen-burn was found to be present. Due to this the LCD would need to be replaced and therefore the value of your device needed to be reconsidered.
I'm sorry that we were unable to pay your original quote however the device did not meet the criteria stated in our terms for good condition.
Reply from We Buy Tek ™
Hi, Thank you for your 5-star review! We're delighted everything went smoothly with your trade-in. We work hard to keep the process simple, fair, and fast—so it's great to see that reflected in your experience. – WeBuyTek
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