Webroots ability to scan and protect without using up system memory is a good benefit. You don't ever experience the bog down like other antivirus software. It works along side the microsoft protecti... See more
Company replied
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Review summary
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Ive used Webroot for the past several years and found it to be a wonderful security program. I am currently having issues with a McFadden virus that just can't seem to get rid of...until I asked Googl... See more
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Webroot protects my laptop from viruses and malware. It also optimizes my laptop so it runs better. Part of Webroot also protects my identity and lets me know if there is anything that needs to be tak... See more
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I had a phone conversation with a Webroot Rep. several years ago. He patiently listens to my rant about the stressful changes that the rapid changes in technology put on senior who are not computer li... See more
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Company details
Written by the company
Webroot, an OpenText company, is a global leader in modern cybersecurity, pioneering cloud-based, AI-driven protection that keeps individuals and families safe from today’s most sophisticated digital threats. We were the first to harness the cloud and artificial intelligence to stop zero-day attacks in real time, and thanks to its cloud-native architecture, Webroot can detect and block threats even before they ever reach your computer. Our technology continues to evolve to secure your devices, identity, privacy, and data everywhere you go.
Contact info
385 Interlocken Crescent #800, 80021, Broomfield, United States
- https://www.webroot.com/about/contact-us/
- www.webroot.com
4.4
Excellent
1K reviews
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I HAVEN'T HAD ANY REAL PROBLEMS
I HAVEN'T HAD ANY REAL PROBLEMS, I HAVE NOT HAD ANY PROBLEMS WITH MALWARE & SUCH.
I AM A LITTLE CONCERNED THAT IT TAKES 6 TO 7 HOURS PER SCAN. OTHER THAN THAT I HAVE HAD NO PROBLEMS.
MARK H.
27 June 2026
Reply from Webroot
Thank you for your feedback, Mark. We’re glad to hear Webroot has helped keep your device free from malware and other threats. We understand your concern about scan times, and we appreciate you bringing it to our attention. If scans are consistently taking 6–7 hours, our support team may be able to help review your setup and ensure everything is performing as expected.
The Webroot Team
No problems for years
I've been using Webroot for over 8 years and have not had any significant incursions, viruses, Trojans etc. Only one episonde yrs ago did I have a freeze/ lockup due to a virus while shopping online and was directed towards a technician that was able to isolate and eliminate the problem remotely. This was excellent service to me!!
27 June 2026
Reply from Webroot
Thank you for sharing your experience! We truly appreciate your trust over the past 8+ years and are delighted to hear Webroot has helped keep your devices protected from viruses and other threats. We're especially glad our support team was able to quickly resolve that issue and get you back up and running.
Thank you for your continued loyalty and confidence in Webroot.
The Webroot Team
Works seamlessly and have never been…
Works seamlessly and have never been infected with a virus.
27 June 2026
Long-time Customer...
Reliable Internet and Computer Anti-Virus Software! Long-time Customer...
27 June 2026
Reply from Webroot
Thank you for sharing your feedback. We’re sorry to hear about the unexpected charge and that your experience didn’t meet expectations. We understand how frustrating that must be, and your comments about communication and marketing are important. We appreciate you bringing this to our attention.
The Webroot Team
I was able to use the webroot optimizer…
I was able to use the webroot optimizer to protect my computer when I had an attempted breach of privacy. When I realized it I quickly ran a scan which detected the issue and corrected it.
21 June 2026
Reply from Webroot
We're so glad to hear our optimizer helped protect your computer during an attempted privacy breach. It's wonderful to know our tools effectively detected and corrected the issue for you. Thank you for sharing your positive experience!
The Webroot Team
Webroot did an extremely great job at…
Webroot did an extremely great job at protecting my computer.
27 June 2025
Reply from Webroot
Thank you for your feedback and welcome to Webroot! As a new customer, it can sometimes take a little time to fully experience all the benefits.
In addition to protecting your computer, be sure to explore the Webroot Mobile Security app included with your subscription, which helps protect against text scams, monitors for data breaches, and scans for malicious apps.
You may also want to take advantage of the password manager features to help secure your online accounts and simplify sign-ins.
We appreciate you giving Webroot a try and hope it provides the peace of mind you're looking for.
The Webroot Team
I am a very long time customer
I am a very long time customer. It seems to be working for us. Altho the price keeps jumping.
27 June 2026
We like it very much
We like it very much. Nice when you call you can speak to someone who speaks English. So we have no problems. 😊
27 June 2026
Reply from Webroot
Thank you for the kind feedback! We're delighted to hear you've had a positive experience with both our protection and support. It's great to know you've found our team easy to communicate with whenever you've needed assistance. 😊
The Webroot Team
Reply from Webroot
Thank you for your feedback—we’re sorry to hear you’re having trouble uninstalling Webroot, we know that can be frustrating.
You can follow the step‑by‑step guide here to remove the software:
https://answers.webroot.com/Webroot/ukp.aspx?pid=1&app=vw&vw=1&solutionid=3925
If you still run into issues, our support team will be happy to assist further.
No problems have been encountered since…
No problems have been encountered since I have had Webroot.
27 June 2026
I’ve been a Webroot customer for…
I’ve been a Webroot customer for several years now. Their product has been great since I first started using them. I’ve never had issues!
27 June 2026
Reply from Webroot
Thank you for your loyalty over the years! We're delighted to hear Webroot has consistently delivered the protection you expect and that your experience has been trouble‑free. We truly appreciate your continued trust in us.
The Webroot Team
Reply from Webroot
We are so happy to hear that our optimizer gave a new life to your PC! We appreciate your positive feedback.
The Webroot Team
No issues at all
27 June 2026
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