Weatherguard Windows UK Reviews 

159
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Really happy with the way the whole process went from the survey, delivery , fitting and the helpful reassurance of the happy Hugo who more or less talked me through the whole process over the phone.... See more

Company replied

Rated 5 out of 5 stars

Right from the outset dealing with Weatherguard has been a pleasant experience. Their salesman wasn’t pushy, he explained options to us. They always answered our calls promptly and were cooperativ... See more

Company replied

Rated 5 out of 5 stars

Firstly excellent windows and fitting. The fitters were friendly and cleaned up everywhere after. The windows look AMAZING. Only issue was lack of communication as delayed due to covid, this wasn't an... See more

Rated 5 out of 5 stars

Needed to replace all my windows and doors but didn't want to borrow so planned to do them in three phases. Weatherguard quoted me for phase 1, contracted with them. Fantastic installation guys were g... See more

Company details

  1. Window Installation Service
  2. Double Glazing Installer
  3. Window Supplier

Written by the company

Weatherguard Windows UK only offering the finest energy efficient, elegant designs and most secure double glazed, windows, doors and conservatories in the market. With over a decade of experience installing windows, doors and conservatories we know exactly what is required to make your home secure, energy efficient and stylish, that’s why we work with our customers to create bespoke windows, doors and conservatories because we understand every customers home is unique. Here at Weatherguard Windows UK we provide for all your glazing needs whether it be to enhance the appearance of your home or you wanting to improve the energy efficiency and reduce those soaring energy bills or may be the security element of your existing windows and doors that is concerning you and your wanting state of the art high security multipoint locks to keep out the intruders. All our products are designed and manufactured in Britain using the latest technology and the highest quality craftsmanship to make sure our customers home is not only given a new breath of life but is equally secure and energy efficient making living in your home that much more comfortable. Our business is built on reputation, we are accredited installers and all our windows & doors come with a 10 year guarantee to give you further peace of mind. We understand it takes years to put your personal stamp on your home and make it a place you and your family can enjoy for years to come that’s why we work to the highest standards and detail to give your home the perfect finish. Our windows and doors are tested to withstand the most severe weather conditions. We make it as simple as possible when it comes to doing business with us, so once our design consultants have provided you with a bespoke design and quotation, we instruct our surveyor to take the final measurements and to reconfirm your choice of design which is usually within a week of you placing your order and once this is done we start manufacturing and arrange a fit date which is convenient for you the whole process from start to finish can take a few weeks, however we understand all our customers have different needs therefore we work with you to either install sooner if needed or whenever it suits you better.


Contact info

4.8

Excellent

TrustScore 5 out of 5

159 reviews

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4.8

All reviews

(159)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you guys for the service you…bisto

Thank you guys for the service you provided yesterday friendly staff excellent quality windows definitely use again and tell my family and friends.

23 January 2023
Unprompted review
Weatherguard Windows UK logo

Reply from Weatherguard Windows UK

Thank you for choosing Weatherguard Windows UK glad you are pleased with your new windows.

Rated 5 out of 5 stars

Brilliant company

Brilliant company. Called them out for my parents house. Ordered a new door with valuable input from the sales man taking about couple styles etc. Very professionally dealt and never let’s us down with price.

19 January 2023
Unprompted review
Rated 1 out of 5 stars

Won’t allow minus stars

Won’t allow minus stars

Disgusting service took my
Money and ran! Con artists had whole
House refitted acoustic windows and new doors. Look great performance is disgraceful, one doesn’t open correctly, cold air coming through others, you contact them they ignore you, email, calls all ignored all u want is a good job and you get cowboys

15 April 2022
Unprompted review
Rated 1 out of 5 stars

Awful company, stay well clear

If I could leave no star review. I would advise anyone to stay as far away from this company as possible. Ordered 3 new windows with triple glazing as advised by sales person in order to reduce outside noise.
The fitter had absolutely no customer service skills and was so rude I almost sent them away and cancelled my order altogether.
Post fitting, the new windows have made no difference to the level of outside noise and Weather guard are completely uninterested in any further communication. Once they have your money, that it from them.
They do not return calls, respond to letters of complaint, and will not even come back out to investigate unless you pay them more money.
Spend your money elsewhere as this company are a joke.

9 October 2022
Unprompted review
Rated 4 out of 5 stars

Friendly company and quality doors

Good company and the composite doors we ordered from Weather Guard windows are very solid and really top quality!

We ordered a set of French doors and new cottage style front door from Weather Guard Windows. The doors are really great quality and I can’t knock the finish of the doors. We have had a lot of compliments from our neighbours since we had the new doors fitted and it’s really improved the curb appeal of our home.

My only gripes with our experience was firstly the sales pitch was a little bit too pushy.
We knew we wanted doors but the sales person was quite persistent that we should also get brand new windows (which was out of our budget).
I feel this could just be toned down a little bit and sale person just needs to read the customers mood a little bit better.
Lastly, the fitters where really nice guys and friendly, but they forgot to fill the holes for the wedges and new fittings for underneath the new French doors this caused some moisture issues but was quickly and easily solved with some expanding foam and a little sealant.

However the doors really are beautiful and we are very happy with our experience and purchase from Weather Guard Windows.

25 September 2022
Unprompted review
Rated 4 out of 5 stars

Recommend - but admin needs sorting

Well where do I start. The salesman was overly aggressive and quite frankly obnoxious............I should have turfed him immediately. However, I persisted and was grateful that he did point out the issues with another company I had quote for me and the issues were quite hair-raising so I am grateful for that fact I didnt go with them. So we agreed on a price and to be honest the installation went well and I have no complaints on that front. The lads came and did the job very well. A broken window on installation was replaced at my convenience so I cannot fault them on this.
My issue is with the Certass certificate. How many times do I have to ring up for this??? 8 and counting. 3 months!
They have done the hard bit..........Surely registering my new windows and doors is the easy bit. So my advice to you is get the Certass certificate BEFORE you make the payment. I know people hate admin but this is a vital document and should be a priority.

UPDATE - I have now had my Certass certificate sent to me and I have to thank Hugo for this. He stepped up and delivered on his promise to get it sorted out for me. Take a bow young man. You are a credit to the company. So I do recommend this company. Just get the admin sorted out - otherwise it will have been 5 stars :)

17 August 2022
Unprompted review
Weatherguard Windows UK logo

Reply from Weatherguard Windows UK

Thank you for the Review Mr Nicholson we are glad you are happy with our products and we appreciate the positive and constructive feedback and we have taken steps to improve our admin now. :-)

Rated 5 out of 5 stars

Great happy with my windows & doors…

Great happy with my windows & doors even got my blinds from them and happy with it all.. office person Hugo was amazing & always said he didn’t want the job is be completed until we had a smile on our face & he certainly did that so polite & friendly but also the fitters was great full off laughter but made sure the job was completed. Happy I went with this team. From the office to the fitters was fanastic thank you

26 August 2022
Unprompted review
Rated 5 out of 5 stars

Great job professionally completed.

Great job professionally completed.

Recently had installed three large windows and a front door. Gavin and Mathew the two installers arrived promptly on the agreed day, and were thoroughly professional from start to finish.I have had a good look at the finished work and could not be more pleased.I would have no problem in recommending this company’s product and workmanship.

2 June 2022
Unprompted review
Rated 5 out of 5 stars

Faz is the man

They have just finished installing my new front door. What a change it has made. Thanks Faz for recommending the colour and style. It complements the rest of the house very well.

1 June 2022
Unprompted review
Rated 1 out of 5 stars

Shocking from start to finish

Shocking from start to finish excuses after excuses finally turn up after 4 months chasing them and been told the job will be 1st class.
Well smashed the stonework around my main window trying to say it was not them,stones held in with expanded foam and shims they use to fit the windows shocking
Took them to court they did not even turn up says all you need to know please please please avoid this company they are a total joke

25 May 2022
Unprompted review
Rated 4 out of 5 stars

Had new patio doors fitted.

Had new patio doors fitted to my apartment.very efficient and polite service and doors supplied and fitted slightly ahead of time which was very much appreciated. Happy to recommend Weatherguard based on my experience.

20 May 2022
Unprompted review
Rated 5 out of 5 stars

We had 10 windows and 2 doors fitted

We had 10 windows and 2 doors fitted. Really tidy job, very competitive price wise. I would recommend weather guard no problem. The after care is also very good, I received a call a few weeks after the job ensuring all was ok and that I was still happy with there work.

18 May 2022
Unprompted review
Rated 5 out of 5 stars

Had a window and door fitted today

Had a window and door fitted today. Sales guy was nice and chatty and not too pushy. Office team were always helpful and polite when I spoke to them. The fitters were a fantastic set of lads, they did a great job and cleaned up well afterwards.

17 May 2022
Unprompted review

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