It was very easy to book, quick response after pressing book from a lady who called to take payment, much preferred this way rather than having to input details on booking site. Very polite, and exp... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just booked a week on one of their luxury cruisers. Their website is easy to use, concise and transparent so you know exactly what you’re getting. Good menu to help you choose your location and da... See more
We booked the boat we thought would suit our needs and the next morning I got the confirmation phone call and all the necessary information. Payment was made and an easy trouble free experience was a... See more
Remarkably simple compared to other booking forms. I requested the size and date and voila! Form completed satisfactorily. I then telephoned your agent Mark who was extremely helpful and efficient.... See more
Company details
- Boat Tour Agency
- Holiday Accommodation Service
- Holiday Apartment Rental
- Self-Catering Accommodation
- Vacation Home Rental Agency
- Vacation Rental
Written by the company
Waterways Holidays specialise in offering self-drive boating holidays on the UK canals, rivers and Norfolk Broads. Offering over 1,800 boats from a choice of 80 different start locations in England, Scotland and Wales, we can find a holiday afloat to suit everyone. The types of boats offered include narrowboats, cruisers and yachts (both modern and traditional) and no previous boating experience is required as full instruction is provided at the start of your holiday. We also offer boating holidays on the waterways of France, Germany and Portugal for those looking to venture a little further afield.
Contact info
47 Station Road, GU11 1BA, Aldershot, United Kingdom
- 01252 796400
- info@waterwaysholidays.com
- www.waterwaysholidays.com
4.9
Excellent
490 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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A professional service
A professional service
Mark, the chap who rang us to confirm & take the deposit was very professional yet had a friendly & kind attitude. He gave us information & advice that was clear & easy to understand and did not use jargon. I felt very comfortable confirming the booking and giving him my credit card details.
22 April 2026
Unprompted review
Professional
Friendly, helpful staff. Answered questions and gave additional advice. Quick, easy booking experienced.
12 April 2026
Unprompted review
Excellent
Even though we didn’t get the boat we originally booked- you managed to get us a newer boat for the same price
13 April 2026
Unprompted review
Undecided costumer
I booked on the Sunday but by the Monday I had changed my mind about which boat I wanted and the staff were very obliging and changed that for me ,no problem.
Thanks
13 April 2026
Unprompted review
It was very easy to book
It was very easy to book, quick response after pressing book from a lady who called to take payment, much preferred this way rather than having to input details on booking site.
Very polite, and explained everything extremely well
10 April 2026
Unprompted review
Reply from Waterways Holidays
Thank you so much for your 5 star review and lovely feedback Kathleen. Hope you have a wonderful holiday.
Swanley weekend booking
First time to book a narrow boat. Heather at Waterways explained it all and made the experience both simple and enjoyable.
12 March 2026
Unprompted review
Reply from Waterways Holidays
Thank you for your review Anthony. Your lovely feedback has been passed on to Heather
Very easy to book
Very easy to book and everything explained to us
So far very impressed
5 March 2026
Unprompted review
Reply from Waterways Holidays
Thank you for your 5 star review Mandy. We hope you enjoy your holiday
We got an inmediate answer to our…
We got an immediate answer to our enquiry and got everything done in few minutes. Very good
27 February 2026
Unprompted review
Booking Experience
Very easy to book and very informative and helpful.
24 February 2026
Unprompted review
I had a delightful conversation with…
I had a delightful conversation with Trudy! She was incredibly informative and addressed all my inquiries. I'm excited about our upcoming journey
11 February 2026
Unprompted review
Helpful representative
Helpful representative who helped with my Blue Light discount
9 February 2026
Unprompted review
The team was courteous
The team was courteous, approachable, and provided valuable insights.
4 February 2026
Unprompted review
The booking process was made simple by…
The booking process was made simple by the incredibly welcoming team.
4 February 2026
Unprompted review
Nice company
Spoke to Trudy, very lovely lady! Gave me lots of information and answered any questions I had, looking forward to our trip 😊
26 January 2026
Unprompted review
Remarkably simple compared to other…
Remarkably simple compared to other booking forms. I requested the size and date and voila! Form completed satisfactorily. I then telephoned your agent Mark who was extremely helpful and efficient.
19 January 2026
Unprompted review
Excellent internet presentation
Excellent internet presentation. Found everything I wanted to know. Very easy to handle and detailed. Made the selection of the route, the boat etc easy.
12 January 2026
Unprompted review
Good information, excellent representative
16 October 2025
Unprompted review
Trudi gave me excellent service
Trudi gave me excellent service and helped me out by providing payment details other than on a card.
20 October 2025
Unprompted review
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