I don't know why Trust Pilot ranks this company so low. I had a fantastic experience with them. I found a gorgeous salt and pepper mill set online and it was quite expensive. Wasserstrom was selling t... See more
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See what reviewers are saying
Ordered 24 beer can glasses. I was kinda nervous some would show up broken but they arrived pretty quick and all we're packed well and unbroken. Also the price was way less than elsewhere (couldn't fi... See more
Bought two cookie sheets recommended by Cook's Illustrated. Had question and emailed about shipping date and rep got right back to me. Shipping was extremely fast, especially considering it was duri... See more
I purchased wine glasses through Amazon. Wasserstrom fulfilled the order. When I opened the box, I realized I ordered the wrong glasses. I called the company directly and was given easy instructions... See more
Company details
Information provided by various external sources
Headquartered in Columbus, Ohio, The Wasserstrom Company is the world's leading restaurant supplier and distributor of foodservice supplies and equipment. Since 1902, Wasserstrom has provided foodservice operators with high quality products, like kitchen supplies and catering supplies, from the industry's leading manufacturers.
Contact info
477 S Front St, 43215, Columbus
- 866-634-8297
- admin@wasserstrom.com
- www.wasserstrom.com
syracuse-china bowls
Bowls came on time and packed well. They were smaller than anticipated. We measured our existing larger bowls, and thought they were the same. We are buying for home use, and wish we could have had a variety of color choices. We are grateful to have a source for Syracuse-china, we have had our set for 12 years, and have broken a single bowl to date.
16 March 2015
Unprompted review
Very fast delivery!
I was amazed at how quickly my items arrived. The price of the carafes was the cheapest I found anywhere and the quality is superb. I have a bed and breakfast and really appreciate their quality & pricing.
16 March 2015
Unprompted review
Excellent!
Beautiful glasses, which were reasonably priced. Fast service.
16 March 2015
Unprompted review
Great experience!
I had ordered 2 three tiered black metal racks for an upcoming event that were at an unbeatable price. When they were delivered, it looked like one of the boxes was demolished and there was a bent basket. I called them and explained what had happened and they sent me a new one free of charge and didn't task me with the hassle of sending the damaged one back. They were extremely polite and more than accommodating to my needs. I would definitely order from them again!
16 March 2015
Unprompted review
Great pans delivered fast.
9 March 2015
Unprompted review
great ptoducts
Able to buy top of the line commercial grade products that you can't find in stores !
7 March 2015
Unprompted review
Wesserstrom is a very good company
I would recommend this company to anyone. The ordering process was easy, my order arrived promptly and in excellent conditon. Over all I am very pleased and would work with then again.
3 March 2015
Unprompted review
Seem to deliver for a reasonable price
The Spiegelau glasses came when promised, and the quality control on them is very good (only 1 out of 18 had a blemish). Ordered enough for many years, but would recommend to others.
2 March 2015
Unprompted review
Great companie to work with,
I bought two baby changing stations for the companie i work for, wen they got here on of the straps was broken. i email with what had happend and in 3 days i had a new strap free of charge. great companie to work with
2 March 2015
Unprompted review
Great Service
Everything I order all communication pertaining to it is given as soon as possible. This is what I want from a vendor. I have never had to call them about anything for any of my orders.
2 March 2015
Unprompted review
Quick and good
I ordered some thermometers from this group and they came quickly. I had to get their quality checked by the Virginia Department of Environmental Quality and they all checked out so I know I got a quality product.
Thanks!
2 March 2015
Unprompted review
World Knife Set
Easy to order, fast delivery. Excellent condition. The best knives ever.
24 February 2015
Unprompted review
Poor
The item I purchased did not have any honesty to it and I am not at all happy how this problem has turned out
24 February 2015
Unprompted review
Reply from Wasserstrom
Thanks for taking the time to fill out a "contact us" form and also give us your feedback on this survey. I was able to find out that the Edlund #2 Can Opener is the item you ordered and the item we shipped. I understand you contacted our inside sales team to tell them you didn't receive the base for the can opener. This item doesn't come with the base which we state in the product description. The inside sales person offered to return the item you purchased or asked if you wanted to purchase the base separately. We have to assume from the survey response that you are not happy with those offers. We want to keep all our customers happy, so the inside sales person left you a voice message on 2/25/15 to say we would be sending the base at our expense. I apologize that you didn't feel we were being honest and hope that this will resolve any issues. Thanks for your order.
Excellent products and service
I am a retail consumer and this was my first order. I ordered a high quality, commercial non-stick 6 inch round cake pan that was only available at Wasserstrom, as it is an unusual size. I am very pleased with the cake pan, the shipping was fast and delivery by FedEx. I will order again in the future.
24 February 2015
Unprompted review
Service and quality at its finest
Excellent customer service. Fast shipping. Would highly recommend.
23 February 2015
Unprompted review
Great service.
Great price. Great service. Great product for use in our Cradle Roll Bible Class at church.
23 February 2015
Unprompted review
Excellent service
First time ordering from company but very glad I did. Everything was received ASAP. Would recommend to friends and family!!!!!!
23 February 2015
Unprompted review
Product arrived in great condition and timely fashion.
Process was easy and you delivered what I purchased as expected.
23 February 2015
Unprompted review
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