Warmer Households  Reviews 

14
TrustScore 4.5 out of 5

4.5

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Company details

  1. Heating Contractor
  2. Boiler Supplier
  3. Gas Company
  4. Gas Installation Service
  5. Plumber

Written by the company

Founded in 2006, Warmer Households has built a strong reputation across the North West for delivering reliable, affordable, and high-quality heating and plumbing services. With nearly two decades of industry experience, we take pride in helping homeowners and businesses keep their properties warm, safe, and running efficiently all year round. We specialise in: * Boiler installations * Boiler servicing * Boiler repairs * General plumbing services * All aspects of gas pipework At Warmer Households, customer satisfaction is at the heart of everything we do. Whether it’s installing a brand-new energy-efficient boiler, carrying out routine maintenance, diagnosing faults, or completing urgent repairs, our experienced team works to the highest standards with safety, reliability, and value for money in mind. We understand how important dependable heating and plumbing systems are, which is why we provide fast response times, honest advice, and competitive pricing throughout the entire North West region. Our goal has always been simple — to offer professional workmanship at prices that remain affordable for everyday households. Over the years, we have continued to grow through repeat business and word-of-mouth recommendations, thanks to our commitment to quality service and customer care. No job is too big or too small, and we approach every project with the same dedication and attention to detail. As a trusted local company, Warmer Households aims to be recognised as one of the best and most cost-effective heating and plumbing specialists in the North West. If you’re looking for dependable engineers, expert advice, and affordable solutions, Warmer Households is here to help.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

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4.5

All reviews

(14)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Very professional!

Matthew was very professional and friendly. Completed the installation of our boiler very efficiently, clean job
Would highly recommend Matthew to anyone looking for a new boiler or even a service!

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Boiler serviced by Matt

Boiler serviced by Matt . Excellent service, appointment made to fit in with you . Replied to message quickly and called to let me know he was 10 minutes away . Tidy work . Explains what he is doing .
Would definitely recommend this company. Especially Matt . Such a nice guy. Thanks again . Matt

12 June 2026
Unprompted review
Rated 5 out of 5 stars

We had a boiler upgrade installed by…

We had a boiler upgrade installed by warmer households, couldn't recommend them highly enough, Mathew went above and beyond to complete the job in a clean and timely manner, we were kept informed regarding the progress of the work at all times and have been contacted since by Mathew to check that everything is still running smoothly, we would not hesitate to employ the company again in the future if required

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Boiler installation - fantastic Job


"I highly recommend Matt from Warmer Households. He recently removed our old boiler and installed a brand-new one, and the entire process was seamless. Matt was incredibly professional, punctual, and knowledgeable, taking the time to explain the new system to us clearly.
The installation was completed to an exceptionally high standard, and he made sure everything was left clean and tidy afterwards. It’s rare to find such reliable, friendly, and efficient service. We are incredibly happy with our new boiler and wouldn’t hesitate to use Matt again or recommend him to anyone looking for a top-tier heating engineer!"

4 June 2026
Rated 5 out of 5 stars

Exemplary Service at an Affordable Price

We inherited a 19 -year-old boiler when we bought our house, and the dreaded day arrived at last.

Matt and Lee exactly when they promised and immediately brought a positive, friendly mood into a, by this point, pretty chilly house. They made fast friends with my two year old and were generally lovely to have around. Their work was precise, swift, and they kept everything incredibly clean and tidy. They got our new Worcester Bosch 4000 installed and prepared by the end of the day – which was a pleasant surprise, as other quotes had suggested a two-day job for a lower quality boiler.

I heartily recommend Warmer Households’ service from beginning to end. We’re back up and running at a manageable price and I no longer have to dress like I’m going on a walk in Siberia.

4 June 2026
Rated 5 out of 5 stars

Great Service

Great communication ,quality fitting and good follow up.
I would highly recommend this company and I have recommended to friends

27 May 2026
Rated 5 out of 5 stars

Great job all round, very pleased with replacement boiler and the excellent level of service

An excellent job. Nothing was too much trouble for Matthew, an experienced, knowledgeable engineer, who did a highly professional, super tidy job.
The heating is running far better now than it has for many years and shows that we should have changed it ages ago.
Very happy with the entire Warmer Households experience and definitely recommend.

28 May 2026
Warmer Households  logo

Reply from Warmer Households

Thank you for the great review, I really appreciate you taking the time to leave it.

I’m delighted to hear you’re pleased with the new heating system and already noticing the difference it’s made. It’s always rewarding to hear that a customer’s home is warmer and running more efficiently after the installation.

Thank you as well for your kind comments about my work and the service provided. I always aim to make the process as smooth as possible and leave everything clean and tidy when the job is complete.

It was a pleasure working for you, and I’m grateful for the recommendation. Thanks again for choosing Warmer Households.

All the best,

Matthew

Rated 5 out of 5 stars

Excellent service from Matthew

Excellent service from Matthew. My new boiler was installed in less than a day and works perfectly. Matthew arrived at the sheduled time and got stuck into the job immediately. This is a man who takes great pride in his work and his attention to detail is second to none.Anyone needing a new boiler then this is your man. Very highly Recommended.

14 May 2026
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Reply from Warmer Households

Antony

Thank you for the brilliant review, I really appreciate it.

It was a pleasure carrying out the installation for you, and I’m really pleased to hear you’re happy with both the new boiler and the overall service provided from start to finish.

I always do my best to arrive when promised, keep everything running smoothly, and complete the work efficiently without ever compromising on quality or attention to detail.

Your comments about the care and pride taken in the job genuinely mean a lot, as that’s the standard I aim to deliver on every installation.

Thanks again for the recommendation and for putting your trust in me.

All the best,
Matthew

Rated 5 out of 5 stars

Great service and trustworthy engineer

Matt kept us informed throughout the process so that we knew when he was coming to fit our new boiler. He’s friendly and personable and talked me through the whole process, as well as detailed guidance once the boiler was installed. Couldn’t recommend Matt enough - we were really pleased with his work!

21 May 2026
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Reply from Warmer Households

Thank you so much for the great review, really appreciate it.

I’m glad you were happy with everything and that keeping you updated throughout the job helped make the whole process easier. I always try to make sure customers know exactly what’s happening and feel comfortable with everything from start to finish.

Really pleased to hear the guidance after the installation was helpful too. Thanks again for trusting me with the job and for the recommendation — it genuinely means a lot.

All the best,
 Matthew.

Rated 5 out of 5 stars

Trustworthy & Professional

Matthew visited to fit my new boiler on Sat 21st February 2026 following a week without heating due to the old system breaking. Very grateful to him for coming out on a Saturday to complete the job.

Friendly and professional, he kept tidy after himself and used floor protection on our carpets without being requested to do so which was appreciated. The little details for me always make the difference.

The biggest compliment I can pay Matthew is that I will be looking to contract his services again when further plumbing and heating work is required in my home, despite him being based out of Liverpool and we live in Birmingham.

For a while now I've been trying to find a plumbing and heating contractor that we can turn to and know the work will be of a quality we are happy with in our home - Matthew is the man for us.

21 February 2026
Unprompted review
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Reply from Warmer Households

Lee

Thank you so much for the kind words, really appreciate you taking the time to leave such a detailed review.

I’m glad I could get everything sorted for you, especially after being without heating for the week. It was no problem at all coming out on the Saturday — I know how important it is to get things back up and running quickly.

Really pleased to hear you were happy with the work and the little details too. I always try to treat every home with the same care and respect I’d expect in my own.

Thanks again for the trust, and it means a lot to know you’d use me again in the future despite the distance. I’ll always be happy to help whenever you need any plumbing or heating work done.
All the best,
 Matthew.

Rated 5 out of 5 stars

Brilliant boiler installation


Brilliant boiler installation by Matthew. Great communication before arrival -no waiting about wondering when he would turn up. Excellent, very clean job done. Very understanding of restricted space into which boiler etc needed to fit. Clear concise and informative explanation of controls - have never understood a boiler so well! Appreciated follow up call to check everything ok - which it was. Will only have Matthew to service the boiler from now on.

20 May 2026
Warmer Households  logo

Reply from Warmer Households

Thank you very much for your kind feedback. It was a pleasure carrying out the installation of your new boiler.

We’re delighted to hear you’re happy with the service provided and truly appreciate your custom. If you require any assistance in the future, please don’t hesitate to get in touch.

Enjoy your new heating system and thank you again Judy for a lovely review.

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