Easy to order, no subscription. Bargain price, special offers initially. Reasonably priced offers thereafter. Wine delivered within two days. Allows you to try different varieties of wine if you... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have enjoyed pretty much every bottle we’ve had from Warehouse Wines but what sets them apart is the quality of their customer service. We’ve recently moved house and I mistakenly didn’t update the... See more
Company replied
Honest advertising. Very prompt delivery, well packaged. Very good selection of wines. Most importantly good wine at the right price. Unbeatable value I would have thought.
Company replied
Having moved house my Wine was inadvertently delivered to my old address. On Contacting Customer Service they arranged for DHL to retrieve it, This was successfully achieved and a couple of days later... See more
Company replied
Company details
About Warehouse Wines
Written by the company
Drink better, spend less with Warehouse Wines.
We import outstanding wines from around the world, made by exceptional winemakers, directly into our warehouse, cutting out every unnecessary cost to ensure every penny goes into the wine itself.
Plus, each and every wine has been taste-tested and approved by world-renowned wine expert Joe Fattorini, so we’re confident that once you’ve sampled the quality on offer you’ll want to come back again and again.
Visit our store Browse our wines
We import outstanding wines from around the world, made by exceptional winemakers, directly into our warehouse, cutting out every unnecessary cost to ensure every penny goes into the wine itself.
Plus, each and every wine has been taste-tested and approved by world-renowned wine expert Joe Fattorini, so we’re confident that once you’ve sampled the quality on offer you’ll want to come back again and again.
Visit our store Browse our wines
Contact info
St James Mill, Whitefriars, NR3 1TN, Norwich, United Kingdom
- 0343 224 1033
- help@warehousewines.co.uk
- www.warehousewines.co.uk
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I've always been suspicious of wine…
I've always been suspicious of online wine offers, not knowing if the wines were any good or not. Whilst I've drunk many really nice wines over the years, I've had my fair share of duff ones that turned out to be only good for cooking.
However, the offer of a case of red wines for around £5 a bottle, was too good to turn down. So, I bit the bullet and bought a case.
Delivery was brilliant and was on my doorstep within a couple of days.
I've now tried one of each of the 4 different wines and have to say they were all great. Smooth, full of flavour and tasting exactly as they should.
If they are ever on offer again, I'll certainly be buying another case and would thoroughly recommend Warehouse Wines.
24 February 2026
Reply from Warehouse Wines
Hi Donald,
Thank you for taking the time to leave this feedback! I am so glad to hear you have had such a positive experience with us as this is what we strive for. I am happy you received your order in great time and have enjoyed this wine selection!
Thanks Rebecca @ WHW
Reply from Warehouse Wines
Hi Tony,
Thank you for our positive feedback! We are glad to hear you have enjoyed the wines and hope to have you back again soon!
Thanks Rebecca @WHW
Fast and accurate service
Fast and accurate service - goods and packaging all in immaculte condition - very well done.
24 February 2026
Reply from Warehouse Wines
Hi Robert,
Thank you for the amazing 5-Star review! We are so happy to hear this great feedback. We look forward to hearing from you again soon, Sara @ Warehouse Wines
Great wine at a great price.
24 February 2026
Reply from Warehouse Wines
Hi Mrs Taylor,
Thanks for the 5-Star review! We are so happy to hear you're enjoying and wines and prices, we can't wait to hear from you again in the future, Sara @ Warehouse Wines
Great wines at great prices
Great wines at great prices , order when YOU want no sign up monthlypayments , quick easy delivery. So glad I gave warehouse wines a try.
24 February 2026
Reply from Warehouse Wines
Hi Riolobo,
We really appreciate your lovely feedback! We're also so glad you gave us a try and we hope to hear from you again soon, Sara @ Warehouse Wines
Excellent wines at a good price and no…
Excellent wines at a good price and no subscription needed 5 star
24 February 2026
Reply from Warehouse Wines
Hi James,
Thanks so much for the 5-Star review. We love to hear you're enjoying our wines as much as we do! Sara @ Warehouse Wines
Fabulous thank you so much 😊
24 February 2026
Reply from Warehouse Wines
Hi Joanna,
Thank you so much for the great review! We appreciate the feedback and we'd love to hear from you again soon, Sara @ Warehouse Wines
Reply from Warehouse Wines
Hi John,
Thanks for the 5-Star review! We hope to hear from you again in the future, Sara @ Warehouse Wines
Very good value for money
Very good value for money - enjoyed all the wines! Easy to order and quick delivery means I’ll be using Warehouse Wines regularly. Already have got my delivery pass
24 February 2026
Reply from Warehouse Wines
Hi Colin,
Thanks for the lovely feedback! We're so glad to hear you enjoyed all our wines and you are benefitting from our WinePass, Sara @ Warehouse Wines
Really upsetting experience
I ordered a case of wine in December for Christmas. It was supposed to be delivered when we were away on holiday. When we returned it hadn't been delivered. I reached out and the matter was sorted quickly. I was delivered 2 boxes and assumed that there were 6 bottles in each box as I had ordered 12. I didn't get round to checking the boxes but when I did I realised there were 12 bottles in each box not 6. I reached out twice via email. Both emails were not replied to so I assumed they did not require the wine so I gifted it to a friend for Christmas. In January I then receive an email saying that they wanted to collect the box or payment. I emailed back to say what had happened. I again received no response. I have replied to every single email and most do not get replied to. I then received emails with an accusatory tone, implying that I had stolen the wine. They requested I phone with my card details that I wasn't happy to do. I had to add my card details to their website which again I wasn't happy with but just to get this sorted, I had no choice. I have been really upset by all this as I had made every attempt to let them know so to be met with all this has been really unsettling.
18 February 2026
Unprompted review
Reply from Warehouse Wines
Hi Tabby,
Thank you for taking the time to provide us this feedback.
I am ever so sorry to hear that your most recent experience with us was a negative one. This is not the level of service we want to be providing to our customers. We certainly do not want our customers to be feeling this way either.
I have requested some information from yourself. If you could supply us with this information then I can look into this matter for you.
My apologies again for this.
Megan @ WW
All was good.
2 June 2025
Reply from Warehouse Wines
Hi Andy, we really appreciate your 5* review; we're so pleased to hear that you had a great experience. Cheers! Clare @ Warehouse Wines
Reply from Warehouse Wines
Hi Robin, thank you so much for leaving us a great review. I'm pleased to hear you've had a positive experience and enjoyed the wine! Best wishes, Clare @ Warehouse Wines
Great value for money
The price on offer for the wine was very good and it was easy to order online. Delivery was very prompt and so far I’m enjoying the wine. I will definitely order more wine from Warehouse Wines.
27 January 2026
Reply from Warehouse Wines
Hi! It is wonderful to hear that you have been enjoying our service and wines. To many more orders! 🥳 Natalia @ WW
Great tasting excellent value wines
Great tasting excellent value wines. We didnt expect them to be so good given the price to be honest but we were wrong! Not a bad bottle in the whole case and fast delivery in time for Christmas. Would recommend and will purchase again the future
3 December 2025
Reply from Warehouse Wines
Hi! Thank you for such fantastic feedback. We are so pleased to hear that you have been enjoying our wines and prices! To many more orders! 🥂☺️ Natalia @ WW
Order placed on 30 January and wine has…
Order placed on 30 January and wine has still not been delivered on 4 February
27 January 2026
Reply from Warehouse Wines
Hi. Thank you for your feedback, and I am ever so sorry to hear your order has been delayed. I have now reached out to yourself directly, so that we can resolve this for you. Natalia @ WW
Never delivered!!!!!!!
27 January 2026
Reply from Warehouse Wines
Hi Keith. Thank you for your feedback, and I am ever so sorry that you have not received your order as of yet. I have now reached out to you directly with a solution, and I am glad we have managed to get this resolved for you. Natalia @ WW
No complaints order came as I expected…
No complaints order came as I expected very happy with the selection people who shared wine with me delighted also many thanks good know I can order and be happy with what will arrive
8 January 2026
Reply from Warehouse Wines
Hi! Thank you for a great review, and we are so pleased to hear you are enjoying the wines! To many more orders. 🍷😁 Natalia @ WW
Great value great selection 18 bottle white…
Great selection in your 18 bottle white wine case have already tasted most of the wines
Great value especially with the years free delivery at a bargain price
27 January 2026
Reply from Warehouse Wines
Hi! Thank you for a great review, and we are so pleased to hear you are enjoying the wines! To many more orders. 🍷😁 Natalia @ WW
Reply from Warehouse Wines
Hi! We are so glad to hear you are enjoying our service. To many more orders! 🍷 Natalia @ WW
Order arrived in good time .well…
Order arrived in good time .well packaged and the wine was a bargain. Will use.again
27 January 2026
Reply from Warehouse Wines
Hi Kate,
Thanks for the review!
We are delighted to hear that you appreciate the packaging, price, and speed at which the wines arrived! Thanks for giving us another go!
Connor @Warehouse Wines
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.