Be aware
We had our wedding here on Valentine’s Day and I have to say that this venue promises to deliver the most amazing wedding and I can tell you now everything that Sammy will tell you is all not going to be the case at all.. the night before the wedding me and my daughter was strolling round the hotel room to room to find a clean bedroom to have a shower as our room
Was filthy it took 8 different rooms and even then it was filthy but by this point we was so tired we had a quick shower to then go back to our room we’re we was left to change our own bedding to put clean sheets on after spending 14 hours decorating the venue the night before, it didn’t stop there.. the morning of the wedding the bridal suite room wouldn’t unlock and they had to try and angle grind it open which didn’t work so I had to go in the room through a tiny cleaning cupboard to get in and trying to find out with my dress on my hoop under my dress snapped and was cutting in me all day leaving bruising all on my back and hips by the evening, we had extensive conversations about what was required there was over 20 different invoices produced and they tried over charging us £1,500 if I didn’t keep check they would have kept it they then pulled Sammy off our wedding and racheal took charge only to be told they was handing it back to Sammy on the wedding day as Rachel was on annual leave and Sammy clearly made sure to ruin the day they didn’t move our disabled sons specialist chair to the top table as we had expressed in many meetings this was very important so when we arrived for our wedding breakfast and his chair wasn’t there you can image the distress this caused, Sammy made me walk down the isle to a song that wasn’t even mine she stopped me having photos with my daughter before we went into the ceremony she didn’t do anything all day other than wonder around she did not bring us canapés that we had paid for and she wasn’t overseeing that everyone was doing what they was supposed to either, and to top it off she wasn’t overseeing in charge of looking after our post box might I add she nominated herself today this very quickly when I asked who looks after it and low and behold 3 cards were stolen with a total of £180 decorations were also stolen there is so much more but the list is too long to write but this is for any bride or groom if you want a special day don’t get sucked in by the false promises I’d hate for anyone to experience what we did the only saving grace is I used to Be a wedding and events coordinator so I managed to keep pulling the day back for guests not to notice the shambles that was going on… also keep an eye on any wine you purchase with your package as when they do the room change they take it all back and don’t put it back even though you paid for it and the evening food was appalling
I would add photos but I can’t see where to do this
