Wallspace UK Reviews 

210
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent craftsmanship of the wooden frames and note that the delivery service is exceptionally fast, punctual, and reliable. People also find the online ordering process straightforward and appreciate the careful packaging that ensures items arrive safely at their final destination. Some reviewers were not happy with occasional transit problems, noting that a few items arrived damaged or featured scratched protective perspex sheets. A few other people also felt that certain frame designs felt a bit flimsy or came with reflective glass that negatively affected the overall visual appeal.

What people talk about most

Quality

Clients share positive opinions on quality, frequently highlighting that products are well made with proper... See more

Service

Customers consistently note positive experiences with service, highlighting fast delivery, secure packaging,... See more

Order

Users describe positive interactions with order, highlighting that the process is straightforward and quick.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well-made wooden frame that fitted my picture perfectly. I had originally paid about a third of the price on Amazon but the frame turned up broken as it was very shoddily made, I found the Wallspace w... See more

Rated 5 out of 5 stars

I used to be a framer and struggle with the quality of a lot of shop bought frames when I can't justify the cost of bespoke framing. Well, Wall space is the solution brilliant quality, speedy deliver... See more

Rated 5 out of 5 stars

I ordered 2 A3 frames with glass & mounts, and 4 A2 poster frames with perspex. I'm happy with all the frames. I did have an issue with the perspex on 2 of the A2 frames (visible scratches). I raised... See more

Rated 5 out of 5 stars

Ordering made simple. Great quality products. Sent out in a timely manner. The picture frame I ordered was a good quality decent wooden frame. I would thoroughly recommend wallspace. Was... See more


Company details

Information provided by various external sources

Buy quality wooden photo frames from one of the UK's leading manufacturers. Black Frames, White Frames, Solid Oak Frames - Whatever it is your framing, we're sure to have a frame that suits your needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

210 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(210)

107 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fab company

Fab company, British made frames, speedy delivery - even a note from the owner thanking me for the custom. Impressive all round and my picture looks great on the wall.

13 August 2025
Unprompted review
Rated 2 out of 5 stars

Wallspace Luckies Scratchmap frame.

It is a really nice idea to have a frame to fit the unique dinensions of Luckies scratchmaps. The team were good they rang to say there was a slight delay in dispatching my order and i appreciated that.
The frame itself is really flimsey and wobbles, it has a really cheap plastic rather than a glass cover, and there was no thought in the design about making the map easily accessible to scratch off visited countries - you have to take it out of the frame to scratch a country off. So really it’s just a poorly made cheap frame for an awkward sized map. All for 45 GBP - really not worth the money.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and product.

Online ordering was very easy from a good range of stock frames. Fast delivery in well protected packaging and keep updated at every stage.
My selected frame was a perfect fit for my certificate.

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent- Very helpful people to deal…

Excellent- Very helpful people to deal with- I somehow managed to mess up the delivery option to collect from store when I live nowhere near, this was sorted really easily, quickly and helpfully! You can actually speak to a person on the phone!! Really pleased with frame, just exactly what I wanted. Thanks.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Fast and Reliable

Ordered a custom frame and was amazed when it arrived within a couple of days. Looks gorgeous and was a perfect fit for my pic - though wasn't expecting to need to fit the hardware!

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Good frames for the money

Good frames for the money. Ordered 2, only one was in the box, but I emailed and the problem was sorted immediately. As an artist, I’m very particular about my frames, and these I’d say are priced about right. Proper wood, ( that you just don’t seem to get in shops these days) that was much improved by me with a quick run down, a coat of wax and a buff up. I added proper rings to the back as those sawtooth things are a bit flimsy in my opinion. I’m glad they had no mount, as I can cut my own, and cheap mounts are a waste. A very convenient and cost effective way to get a quality frame without having to go to a framer if you’re prepared to do a bit of ‘finishing’ yourself.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

No hassle

No hassle, packaged well and delivery was quick. From my interaction with the company they gave excellent customer service.

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous Frames

Fabulous frames, really well made, great quality overall. Easy site to navigate and order from. Pretty competitive prices too! Will definitely be back in the future.

6 June 2025
Unprompted review

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