Ordered a lovely wallpaper , delivered within 2 days, didn't decorate dining room for about 4 weeks , but unsure if we needed more rang to see if they had the same batch number , unsure but got back... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've already written a review with regards to ordering on line and the perfect customer service we received throughout. Now the work is completed we are very happy with the result. I'd over- ordere... See more
Company replied
I'd ordered a sample of William Morris wallpaper which did not arrive. I emailed the team at Wallpaper Sales who contacted me back the same day which was brilliant. The team checked to ensure they ha... See more
Company replied
Absolutely amazing. The wallpaper collection is stunning. I chose several, and they sent me the samples immediately. I received them the next day. Then I chose one for my drawing room and the rolls ar... See more
Company replied
Company details
- Wallpaper Store
- Decoration and Interior Design Store
- Do-it-Yourself Shop
- Furniture Store
- Interior Designer
Written by the company
Your one-stop shop for online designer wallpaper in the UK. Browse our full range of wallpaper & wall coverings here, or give us a call us on 01924 379992
Contact info
Kirkgate 257, WF1 5PL, Wakefield, United Kingdom
- 01924379992
- SALES@WALLPAPERSALES.CO.UK
- www.wallpapersales.co.uk
4.7
Excellent
523 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Disappointed with the sample service
I paid for a wallpaper sample, but it arrived after two weeks, was smaller than expected, and I felt didn’t accurately reflect the design shown online. Quite disappointing for a paid sample.
27 February 2026
Reply from Wallpaper Sales
Thank you for your feedback, Fi. We’re sorry to hear the sample didn’t meet your expectations. Sample sizes are set by the manufacturer and can vary by design. This particular product is shipped from France, and as stated on our website, UK delivery is 7–10 business days. Please feel free to contact us if you’d like to discuss this further.
Very competitive pricing
Very competitive pricing - the best of all i checked for my particular wallpaper design. Quick delivery. Excellent communication regarding return of one roll.
20 January 2026
Reply from Wallpaper Sales
Thank you so much, Mrs Allison! We’re delighted to hear you were happy with our pricing, speedy delivery, and communication — and that the return process was smooth. Your kind words mean a lot to us, and we truly appreciate your support!
Very happy
Wallpaper was as described, wxcellent valurle and great quality. Very happy.
20 January 2026
Reply from Wallpaper Sales
Thank you so much, Diana! We’re delighted to hear you were happy with the quality, value, and that the wallpaper met your expectations. Your kind feedback means a lot to us — thank you for choosing Wallpaper Sales!
Bought a roll of wallpaper via amazon…
Bought a roll of wallpaper via amazon from this company it was an older pattern and these were the only company that had it in stock as it was discontinued dpd tried to deliver but failed i let the company know and received a very nice phone call that very day explaining the situation they also put the last roll on standby for me incase the roll went awol received the roll I purchased today it was well wrapped and in a strong box customer service from these were 1st class I recommend them 100% thank you to the lady on the phone brilliant service
5 February 2026
Unprompted review
Reply from Wallpaper Sales
Thank you so much, Karen, for your wonderful review! We’re delighted we could help secure the discontinued roll for you and ensure everything arrived safely. It’s great to hear our team could assist and keep you updated throughout. Your kind words and recommendation mean a lot - thank you for your support!
Great customer service
An excellent price for the wallpaper and even more importantly really helpful customer service. The phone was answered swiftly, the response was very helpful and the question resolved swiftly.
An excellent business - completely recommended
9 January 2026
Reply from Wallpaper Sales
Thank you so much, Mark! We’re delighted to hear you were happy with both the pricing and the support from our customer service team. It’s great to know your query was resolved quickly. We truly appreciate your recommendation and kind words!
Great Service
After using many wallpaper websites, this is the clearest and easiest to use.
Customer service also excellent.
20 January 2026
Reply from Wallpaper Sales
Thank you so much for your great review! We’re delighted to hear you found our website clear and easy to use, and that our customer service met your expectations. We really appreciate your kind words and support!
Reply from Wallpaper Sales
Thank you so much, Lisa! We’re delighted to hear you loved the wallpaper and were happy with the quality and speedy delivery. Your kind words are really appreciated — thank you for choosing Wallpaper Sales!
A wonderful experience
Absolutely amazing. The wallpaper collection is stunning. I chose several, and they sent me the samples immediately. I received them the next day. Then I chose one for my drawing room and the rolls arrived within 48 hours. I had two rolls left after decorating and they took them back. I'll use them again whenever I need wallpaper.
4 December 2025
Unprompted review
Reply from Wallpaper Sales
Thank you so much, Maria, for your wonderful review! We’re delighted you enjoyed the collection and that the samples and wallpaper arrived so quickly. It’s great to hear the returns process was smooth too. We truly appreciate your kind words and look forward to helping you again whenever you need wallpaper!
Specialist wallpaper
I ordered a special wallpaper which wasn’t in stock. Wallpaper Sales ordered it and it’s being delivered soon,
Excellent communication and so helpful and friendly.
9 January 2026
Reply from Wallpaper Sales
Thank you so much, James! We’re delighted we could help arrange your specialist wallpaper and keep you updated along the way. It’s great to hear you found our team helpful and friendly — we really appreciate your kind words and look forward to helping you again!
If you’re looking for a one stop wallpaper shop these are your guys.
Booked my decorators in and showed them my carefully calculated order of rolls to which they requested more as what I’d purchased wasn’t enough and to purchase extra in same batch number from supplier. Usually I over order in wallpaper so had no idea how to actually do this. Thank heavens Tash in the sales team was there to guide me and help. Can not recommend their team and online sales branch enough. I usually order from a larger nationally recognised Wallpaper company but think I’ll go back to this company from now on as I know I’m in safe hands with them and any problems I have, they’ll help sort for me.
22 January 2026
Unprompted review
Reply from Wallpaper Sales
Thank you so much, Kika, for your wonderful review! We’re delighted Tash was able to guide you through sourcing the extra rolls and matching the batch - it’s exactly what we’re here for. It means a great deal that you’d choose to shop with us again, and we’re so pleased you feel in safe hands. We truly appreciate your kind words and support!
Reply from Wallpaper Sales
Thank you so much, Mrs. McKenna! We’re delighted to hear you were impressed with the quality and price of your wallpaper. Your kind feedback is greatly appreciated — thank you for choosing Wallpaper Sales!
Excellent service…
I received outstanding customer service from Chantelle and won’t hesitate to recommend this company to family and friends. It was most comforting to know that I was dealing with a company who would go the extra mile to resolve issues speedily, a most positive experience.
23 December 2025
Unprompted review
Reply from Wallpaper Sales
Thank you so much for your lovely review! We’re delighted to hear you received outstanding service from Chantelle — she’ll be thrilled with your kind words. It’s great to know you felt well looked after, and we truly appreciate your recommendation to family and friends!
Excellent service
Excellent service . Fast postage. Wallpaper was the exact same colour as the photo on the webpage. Good quality , well packed for postage. Thank you
8 January 2026
Reply from Wallpaper Sales
Thank you so much, Debi! We’re delighted to hear you were happy with the service, fast delivery, and the quality of your wallpaper — and that it matched the photos online. Your kind words mean a lot to us. Thank you for your support!
Great company
Great company. Provide free samples and competitively priced wallpapers. Delivery is super-speedy. Highly recommend.
10 January 2026
Reply from Wallpaper Sales
Thank you so much, Tara! We’re delighted to hear you were happy with our samples, pricing, and super-speedy delivery. Your recommendation means a lot to us — we really appreciate your support!
Chose and ordered on line
Chose and ordered on line. Price ok delivered promptly. Haven't had chance to hang the paper yet. Quality looks good.
8 January 2026
Reply from Wallpaper Sales
Thank you so much, Christine! We’re pleased to hear you were happy with the price and prompt delivery, and we hope you’re delighted with the wallpaper once it’s up. We really appreciate your kind feedback!
Incredible quick service !!
6 January 2026
Reply from Wallpaper Sales
Thank you so much, Alistair! We’re delighted you were happy with the speed of our service. Your kind words are really appreciated — we look forward to helping you again!
Outstanding customer service…
The company gave me outstanding customer service. Easy to order on-line; kept fully up to date with progress and delivery; and packaged to ensure that very little risk of damage to the wallpaper in transit. I will certainly buy from Wallpaper Sales again.
7 January 2026
Reply from Wallpaper Sales
Thank you so much, David! We’re delighted to hear you were happy with the ordering process, communication, packaging, and delivery. It’s great to know everything arrived safely and as expected. We truly appreciate your kind words and look forward to helping you again!
Excellent customer service
I have used this company before and would definitely recommend. They helped me out with an issue I had with not ordering enough paper even though it was a few months later, theyy managed to get the extra and with the same batch. Their customer service was excellent
8 December 2025
Unprompted review
Reply from Wallpaper Sales
Thank you so much, Frances! We’re delighted to hear you had another great experience with us and that our team could help source the extra wallpaper you needed — even months later and from the same batch. Your kind words about our customer service mean a lot, and we truly appreciate your recommendation and continued support!
Excellent customer service
Excellent customer service. I ordered some extra wallpaper to the original order as I liked it so much I decided to do a second wall with it. Ordered it on 22nd December and it arrived on Christmas eve!
22 December 2025
Unprompted review
Reply from Wallpaper Sales
Thank you so much, Mr. Hadwick! We’re delighted to hear you were happy with the service and that your extra wallpaper arrived in time for Christmas Eve - that’s great to hear! We really appreciate your kind words and support.
Brilliant customer service!
I chose my wallpaper, paid for it and then had a panic. Only a couple of rolls, so I chose my preferred paper, reordered and paid. I received a confirmation email and mentioned that I no longer needed the previous order. It was my error, so I expected to lose the money. The lovely Chantelle emailed that she had refunded the original order, no fuss whatsoever. Compared to in the summer when a company didn't deliver part of my order (£250) and Im still chasing the refund 4 months later!
Two days later Chantelle rang to say there was a supplly issue, but she could get me my order in about 10 days. No problem. I crossed my fingers it would be in time.
Today, 5 days later, she called to say its in stock and on its way, express delivery courtesy of the company.
Excellent customer service for 2 rolls of wallpaper...however, I went back and spent nearly £400 as I was so impressed with Chantellle. Wallpaper Sales - she's a diamond!
2 December 2025
Unprompted review
Reply from Wallpaper Sales
Thank you so much, Sharon, for such a wonderful and detailed review! We’re delighted to hear how well Chantelle looked after you — from sorting the initial refund with no fuss to keeping you fully updated on the stock and arranging express delivery.
We truly appreciate your trust and support, and we’ll be sure to pass on your “diamond” praise to Chantelle!
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