Wallpaperdirect Reviews 44,994

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 2,156 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the wallpaper, noting its thickness and vibrant colors. Many appreciate the extensive selection available and the ease of ordering, often highlighting the helpful sample service. The delivery service is frequently described as fast, efficient, and well-packaged, with orders arriving promptly and in perfect condition. However, some customers experienced issues with damaged rolls or delays in delivery due to items being out of stock after purchase. A few also mentioned difficulties with the wallpaper disintegrating when using certain pastes or finding that the address was incorrect for returns.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the beautiful... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of the paper,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the fast shipping... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent and efficient service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reliable service to Scotland. So pleased with all my orders so far. Great range of wallpapers, free samples and website easy to navigate. Excellent communication if there is a slight delay with the or... See more

Company replied

Rated 5 out of 5 stars

Wallpaper Direct were able to supply precisely what we wanted at a competitive price in a very timely manner. We have little doubt that when a need arises in future W.D. will be our first choice. T... See more

Company replied

Rated 5 out of 5 stars

Wallpaper direct has such a great choice of paper. You will definitely find something you like, at all price points. Fast delivery well packaged too. The company does it's level best to ensure batch n... See more

Company replied

Rated 5 out of 5 stars

The site has a very wide range of wallpaper designs across a range of prices. In recent years we have bought 3 high quality murals from the site and all look stunning. Ordering and delivery is straigh... See more

Company replied


Company details

  1. Interior Designer

Written by the company

The Interior Experts. Bringing you the widest selection of wallpaper online, with a design for any style or personality. Wallpaperdirect has been making walls happy since 1999 and our parent company are holders of the English Royal Warrant.


Contact info

4.8

Excellent

TrustScore 5 out of 5

45K reviews

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Rated 5 out of 5 stars

I have been buying from Wallpaper…

I have been buying from Wallpaper Direct for several years now, and I am so impressed with their selection, their prices and their staff. I cannot sing their praises enough! Their customer service is extraordinary! Cynthia H

18 February 2026
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Reply from Wallpaperdirect

Wow! Thank you Cynthia! We love to receive this kind of feedback! We appreciate your repeat business and support and we look forward to seeing you again soon!

Rated 5 out of 5 stars

Great experience

My wallpaper arrived quickly and was well packaged.

5 February 2026
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Reply from Wallpaperdirect

We love to hear that you had a great experience! Thank you for shopping with us. We hope to see you again for your next wallpaper project!

Rated 5 out of 5 stars

Lovely paper.

Lovely paper.. it looks great. Liked the samples sent so could see and match colour wuth paint.

18 February 2026
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Reply from Wallpaperdirect

Thank you Joanna for sharing your feedback. We are delighted that your new wallpaper looks great and we’d love to see your finished project if you would like to share photos. Please feel free to share the images with us by tagging us on social @wallpaperdirect or emailing us at Social.WPD@brewers.co.uk. Thank you for shopping with us!

Rated 5 out of 5 stars

Good service

Good service, good price. We got what we wanted when we wanted it.

31 January 2026
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Reply from Wallpaperdirect

We love to hear that we have good service! Thank you for taking the time to offer your feedback to let us know how we are doing. We appreciate your business!

Rated 5 out of 5 stars

Very quick and easy transaction

Very quick and easy transaction. Product was sent the next day with a very quick turnaround. Product was excellent quality - I'm so pleased with it. Excellent service and will definitely use them again.

29 January 2026
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Reply from Wallpaperdirect

We love to receive this kind of positive feedback! We hope you will enjoy your new Morris wallpaper for a long time! Thank you for your business and support.

Rated 5 out of 5 stars

Product is lovely.

Took a little longer than I was expecting to be delivered, but the wallpaper is such great quality and as I’m very pleased with the finished result the delayed delivery was not a show stopper.

17 February 2026
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Reply from Wallpaperdirect

Thank you for your patience on your order as new rolls were being printed. We are thrilled that you are very pleased with your new wallpaper! We hope you will return to us again next time you are redecorating!

Rated 5 out of 5 stars

What a change wallpaper can do, I will order again soon

I love the wallpaper I received, it was fairly easy to put up when you apply the glue on the wall. In all it did a marvelous job. Alise in customer service was a great help and so nice and polite. The delivery was fast with nothing damaged, the wallpaper rolls where well packed so no movement in the box the edges where intact. I used your calculator for a simple straight room and I must say that without doing some fancy work I would have been short. I started in the middle of the room and went toward the end of the wall. My last two strips of the wall I had to match in the middle. So each end of my room there is a cut in the middle of the wall. I am french so sometime hard to explain... I made it work! For the bathroom with lots of cuts we calculated twice, one like you say and another time our way. We came nearly the same with us adding 20%. That is what we ordered! Let me tell you that this one we really had to do fancy cut out work to try to match 2 panels that did not match originaly for behind the toilet..We only have 3" pieces of paper left. In a way I feel because of the repeat, you loose more than 20%. If we had been able to order a single roll I would have waited for it but ordering a double roll was too much $ for a piece 30x36

17 February 2026
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Reply from Wallpaperdirect

Thank you Liane for sharing your nice feedback. Alise was very happy to hear your kind words! We are delighted that you were able to complete your project and we hope we will see you again someday for another wallpaper project!

Rated 5 out of 5 stars

Great way to order wallpaper!

The wallpaper is beautiful and it arrived on time.

17 February 2026
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Reply from Wallpaperdirect

Thank you Julie! We love your choice of the Eucalyptus wallpaper! Thank you for your business!

Rated 5 out of 5 stars

Excellent service and I’m so pleased…

Excellent service and I’m so pleased with my Laura Ashley wallpaper

17 February 2026
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Reply from Wallpaperdirect

We love to hear that you are pleased with your new Laura Ashley wallpaper! We hope you will enjoy your walls for many years to come! Thank you for shopping with us.

Rated 5 out of 5 stars

The free samples sold me & were very…

The free samples sold me & were very helpful. Avoided a return!

17 February 2026
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Reply from Wallpaperdirect

Thank you for sharing your feedback. We believe that samples are essential to making the right decision as to which wallpaper to order. We hope we have the opportunity to work with you again next time you are looking for wallpaper!

Rated 5 out of 5 stars

Albany Nocturne 7269

This was my first time using paste the wall paper and it was so much easier. The wallpaper went up great and I am very happy with it.
My order arrived quickly and ordering was easy.

17 February 2026
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Reply from Wallpaperdirect

Thank you for sharing your experience. We love paste the wall type papers and your choice of the Nocturne! Thank you for your order!

Rated 5 out of 5 stars

A very good product.

Arrived promptly and as described. Very good quality. Have used company before and will do so again.

16 February 2026
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Reply from Wallpaperdirect

Thank you for your positive comments and repeat business. We will look forward to your next order!

Rated 5 out of 5 stars

Love this wallpaper

Love this wallpaper. One of the easiest to hang. Quality paper.

2 February 2026
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Reply from Wallpaperdirect

Thank you Kimberly! The Organics wallpaper must look amazing in your home! Thank you for your feedback!

Rated 5 out of 5 stars

This company is AWESOME

This company is AWESOME! I placed an order and found out later that I needed more rolls. They could have told me no and that my order was already being printed but they didnt. Danielle took the time to call the printer and get all of my order from the same batch. She was ever kind enough to honor the sale price on the extra rolls. Amazing! Oh and the wallpaper is also amazing! I highly recommend this company. They have gone above and beyond for this customer!!

17 April 2026
Unprompted review
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Reply from Wallpaperdirect

Thank you Kari for your very nice review! Danielle was very happy to assist you with the additional rolls that you need and she will be so delighted to hear your review. The paper is so beautiful we hope that you will be willing to share photos with us! Thank you for your business!

Rated 5 out of 5 stars

Wallpaper arrived quickly and as…

Wallpaper arrived quickly and as described

1 February 2026
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Reply from Wallpaperdirect

Thank you Maureen. We love your choice of the Snakeshead in the Slate/Dove colourway from our Morris Exclusive collection! Thank you for your order!

Rated 5 out of 5 stars

Delivery was quick

Delivery was quick, excellent quality of wallpaper and choice was excellent

15 February 2026
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Reply from Wallpaperdirect

Thank you Marilyn for taking the time to offer your feedback. We hope you will enjoy your new wallpaper for a long time!

Rated 5 out of 5 stars

Excellent service easy to use website

Excellent service easy to use website. Our paper was beautiful, so pleased with it.

15 February 2026
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Reply from Wallpaperdirect

Thank you so much for your nice review! We love your choice of the Fleurmont by Albany. We are delighted that you are pleased with your new wallpaper!

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