I placed an order for polo shirts for my whole staff. I received only the size small I ordered. All other sizes and mens were back ordered. Had I known that I would have chosen another item as all sta... See more
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The 4 rating, goes like this. Ordering easy, but I did not seam to find where you edit the hemming, Received the pants, material on those pants, awesome, size wise, they were huge, my fault, should ha... See more
Our order arrived so quickly I couldn’t believe it. Nick was very helpful getting just the right sizes and colors we needed for our restaurants with no hassles whatsoever! We will be ordering again so... See more
Shipping was fast, the item I bought seems quality. My only complaint is aesthetic. The picture showed a two-tone server book, predominantly black with a brown simulated leather flap on the inside lef... See more
Company details
Written by the company
WaitStuff Uniforms is a full service uniform and promotional apparel company dedicated to your satisfaction. In 2005 a career hospitality professional, and mom of three, created her fourth "baby" with the much anticipated launch of waitstuff.com. We truly value our customers intend to prove it every day.
Contact info
3625 Crossings Dr. Ste. C, 86305, Prescott, United States
- 928-778-7507
- info@waitstuff.com
- www.waitstuff.com
Hasn’t replied to negative reviews
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I order something for me 2 week ago
I order something for me 2 week ago, after 3 days my order was at my door, the product l buy it a very nice and comfortable, l decide to buy again this week. Very good service
I placed my order some time ago
I placed my order some time ago. I think it may be over three months now. The first rep I was interacting with was a manager. Then after no response from her I tried emailing and nothing. Then I called the 800 number and did get someone who informed me the person I was dealing with left the company. I am not sure why the emails did not come back as undeliverable. The new rep said they would do a rush delivery and to my knowledge we still do not have our order. Very disappointed
Ordering was extremely easy
Ordering was extremely easy. My Grandson needed these shirts for his job. HR was on back order. Found waitstuff.com quicker and easier than HR and less expensive as well. If you need Quality Brand named uniform garments make waitstuff.com your first stop.
Woman’s Oxford shirts.
Thank you for carrying woman’s sizes of Oxford shirts. They are very hard to find. Your site was easy to navigate, too.👍👍
The order arrived with incorrect sized
The order arrived with incorrect sized. Ordered size 16 and size 0 arrived. Now, staff is without uniforms for another 2-3 weeks. Will not order from here again.
Excellent customer service
Excellent customer service, great quality products, fast shipment. Five Stars all the way!!!
Polite and Friendly
I called during the holiday in the COVID year, the phone was answered by a nice gentleman, he walked me thru the embroidery options, I got my order submitted and he updated the invoice for embroidery all on one phone call, he was honest about timeline with the holiday and COVID and very friendly.
Great website, great selection of styles!
The website is user friendly and the color samples are helpful. Ordered a shirt to sample and was extremely happy with the product. Pleasantly surprised how quickly the package arrived! I've ordered a dozen more samples and sizes for our team, they were excited with the selection of colors and sizes.
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