It works better at night
Hi. I'm using the free version. The speed is not very high, but overall, it handles video streaming. It works better at night, probably due to less server load.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hi. I'm using the free version. The speed is not very high, but overall, it handles video streaming. It works better at night, probably due to less server load.
While I had a use for this service a couple years ago, I no longer need it and even forgot that it was a subscription. I was surprised this morning when I was charged $35.99 via Paypal for a service that I no longer use. After multiple back and forth emails, they offered a VIP upgrade instead of a refund...
They will take advantage of the "contract" you agreed to initially and they cannot be reasoned with. I'm pursuing a Paypal dispute in the meantime.
I plan to update this review if they follow up with the appropriate response to a customer in this situation.
UPDATE: They pretended to help by asking for my user ID to look into it, and then said they couldn't do anything about it.
if you like hanging around on their so called support line for over 2 hours then carry on please purchase otherwise avoid like the plaque ....apparently its a us company front operating out of Turkey...say no more
I have been using vpnmaster for over 2 years now. I am very happy with their service. The connection is very fast and the price is very cheap.
I tried many vpn services before but most of them were either slow or expensive. I found VPNMaster real fast and they have a real good customer support. So far so good!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.