vperfumes.com Reviews 

469
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast shipping times, attractive discounts, and wide selection of genuine, high-end items available online. Many buyers deeply appreciate the smooth online purchasing process, wonderful promotional offers, and consistently receiving their packages in pristine condition. Some reviewers were concerned about product quality, mentioning that certain purchased fragrances lacked proper longevity or smelled unusual. A few consumers also experienced frustrating delivery delays, communication challenges, or received orders that unfortunately arrived broken. These occasional operational setbacks show that customer expectations were occasionally unmet regarding specific orders.

What people talk about most

Product

Users describe positive interactions with product, expressing general satisfaction with the authentic items,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently expressing satisfaction with fast and... See more

Service

Customers consistently note positive experiences with service, highlighting great coordination, excellent... See more

Quality

Reviewers mention positive feedback about quality, noting that the items arrived in a perfect state and that... See more

Price

Consumers find price to be positive, highlighting amazing rates and original perfumes that are cheaper than... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered perfumes as a gift for my guest, and although the system showed delivery on 3rd Feb, I received them on 31st Jan! It was a wonderful experience—their WhatsApp number (+971 50 506 8283) alway... See more

Company replied

Rated 5 out of 5 stars

Service is great as well as the perfume which I have ordered. Also added some small gift for me which I a really appreciate as careful attention to customers. I will order other perfumes as the websit... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, easy online shopping, and authentic products. If you bought more than 2 perfumes they will give you a coupon for your next purchase. For me that's a win-win deal. Thank you very much V... See more

Company replied

Rated 5 out of 5 stars

Company sent a free tester + free vouchers. It's something customized that I didn't experience with a perfume company before. I just tried the perfume and I did more 7 orders cuz I'm a perfume lover.... See more

Company replied


Company details

  1. Perfume Store

Written by the company

Established in 2010, V Perfumes now has over 30 expansive outlets all over the UAE. We are now one of the leading perfume shops in Dubai that have prestigious retail of luxury perfume in UAE. Within a short period of time, the rapidly growing enterprise has transformed into a force to be reckoned with in the field of retail in the Middle East. V Perfumes offers top-quality fragrances from international perfume brands, besides having an array of niche perfumes for people who like to have their signature fragrances. We also provide white labelling, rebranding, and manufacturing of authentic fragrances.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

469 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(469)

94 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt delivery

Ordered 2 bottles of Perfume. Really appreciate for their prompt delivery and excellent service.

10 January 2026
Unprompted review
vperfumes.com logo

Reply from vperfumes.com

We’re delighted you’re happy with your purchase. Thanks for the trust!

Rated 5 out of 5 stars

Reliable

Original Perfumes

10 September 2025
Unprompted review
vperfumes.com logo

Reply from vperfumes.com

Thank you for your 5-star ratings and feedback, Mohamed Tawfik!

Rated 5 out of 5 stars

Very satisfying experiences

Thank you so much. It's not my first time with you and definitely not the last. I discovered your service by chance and I'm so lucky for that. I'm so satisfied with the professional and quick services too. Keep rocking 🚀

5 January 2026
Unprompted review
vperfumes.com logo

Reply from vperfumes.com

We're overjoyed to receive your fantastic review and 5-star rating! Providing exceptional service is our top priority, and we're thrilled that you had such a positive experience. Your feedback inspires us to keep up the good work. Thank you for choosing us, and we hope to see you again soon!

Rated 5 out of 5 stars

Excellent

Excellentt

3 January 2026
Unprompted review
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Reply from vperfumes.com

It was a pleasure serving you. Hope to see you again soon!

Rated 1 out of 5 stars

Best perfume

Best perfume

3 January 2026
Unprompted review
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Reply from vperfumes.com

Thank you for your review! We noticed your comment mentions a positive experience with the perfume, so we’re wondering if the 1-star rating may have been selected by mistake. If so, we’d truly appreciate it if you could update the rating. If there was anything that didn’t meet your expectations, please let us know—we’re always here to help.

Rated 4 out of 5 stars

Experience was great and Good…

Experience was great and Good offers.but delivery need more fast.thanks

3 January 2026
Unprompted review
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Reply from vperfumes.com

Thank you for your kind feedback! We’re glad to hear you had a great experience and enjoyed our offers. We truly appreciate your comment about delivery speed and will take it into consideration to serve you better. Thanks again for choosing us!

Rated 5 out of 5 stars

Very good fragrance with efficient…

Very good fragrance with efficient delivery at my new address
Thank you

3 January 2026
Unprompted review
vperfumes.com logo

Reply from vperfumes.com

We're thrilled to hear that you enjoyed your experience with us. Thanks for the fantastic review and 5 stars!

Rated 1 out of 5 stars

Terrible Experience

I am extremely disappointed with my recent purchase of Stronger With You Intensely from the V Perfumes branch in Manar Mall. I paid approximately 460 AED, expecting the high quality and long-lasting performance this fragrance is known for.

Unfortunately, the bottle I received is performing worse than a cheap body spray. The scent disappears completely within 10 minutes to an hour. For a fragrance that is supposed to last 8+ hours, this is unacceptable.

When I reached out to the store regarding the issue, I was met with zero help. Despite the high price tag and the clear lack of quality/authenticity in the performance of this specific bottle, nobody offered a refund or a resolution.

I feel like I have wasted my money. I would advise shoppers to be very careful when buying expensive fragrances here, as the after-sales support is non-existent if you receive a faulty product.

31 December 2025
Unprompted review
vperfumes.com logo

Reply from vperfumes.com

Dear Mohamed Yasser,

Thank you for sharing your feedback. We completely understand your disappointment, especially when purchasing a fragrance at this price point.

We want to assure you that all our perfumes are 100% authentic, and many of our perfume-lover customers regularly purchase this same fragrance with great results. That said, we take your feedback seriously and will investigate this matter.

Thank you for bringing this to our attention. Our team will review this internally and follow up accordingly.

Please share us your contact details to reach you out at support@vperfumes.com so we can make things right.

Warm regards,
V Perfumes Customer Support Team

Rated 4 out of 5 stars

About u

Good and useful

30 December 2025
Unprompted review
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Reply from vperfumes.com

Thank you for your 4-star ratings and feedback!

Rated 1 out of 5 stars

Am so disappointed in you guys i…

Am so disappointed in you guys i trusted you I bought Burberry perfume and it’s fake it doesn’t last not even 10 minutes am not exaggerating this my favorite perfume I know it very well am so so disappointed and I took it with tabby its paining me that I’ll continue paying something that I don’t even use

3 December 2025
Unprompted review
vperfumes.com logo

Reply from vperfumes.com

Dear Nosisa puza,

We are truly sorry to hear about your experience and understand how upsetting this must be, especially with a fragrance you know and love. Please be assured that we only sell 100% genuine products and take quality control very seriously.

We would like to investigate this matter further and assist you properly. Kindly email us your contact number and order details at support@vperfumes.com, so our team can get in touch with you to discuss your concern and work toward a suitable solution.

Your feedback is extremely important to us, and we truly value the trust you place in V Perfumes. We appreciate you bringing this to our attention and hope to resolve this for you at the earliest.

Rated 1 out of 5 stars

Worst service ever.. After sale support is the worst

They are not trust worthy over the online Purchase service and can Simply send you old perfume with wrong smell and worst part is that they will not confess it or cooperate/investigate when approaching their support! If you are planning to deal with them then go to the store and try firs but never through their online! Worst service ever..
As an update: On 6th Jan I approached them over email as they said, and on 7th they replied that they can do nothing as my original complain is almost one month old by now! They are just trying to show you (the reader) that they care and would take an action, but they made it even worse!!
Note that I raised the formal complaint the same week I go the delivery and not after one month.

8 December 2025
Unprompted review
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Reply from vperfumes.com

Thank you for taking the time to share your experience, Judy.

We understand your frustration, and you’re absolutely right, buying perfumes online can be tricky since scent is very personal and can only be fully judged when tried in person.

We’d like to reassure you that the perfumes sold online and in our stores come from the same supplier and follow the same quality standards. However, due to the nature of fragrances, there are return policies that apply both online and in-store.

We regret that our policy did not meet your expectations in this case, but it is applied consistently to ensure fairness and compliance for all customers.

Rated 5 out of 5 stars

Always on time

Always on time, and great quality!

6 November 2025
Unprompted review
vperfumes.com logo

Reply from vperfumes.com

We're thrilled to hear that you enjoyed your experience with us. Thanks for the fantastic review and 5 stars!

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