VoucherCodes Reviews 

26,497
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 3,730 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find genuine and effective discount codes, making it a valuable tool for saving money on various purchases. Many appreciate the user-friendly website and the VIP system, which allows them to earn gift cards for shopping at their favorite retailers. Reviewers also highlight the excellent customer service, noting prompt responses and helpful resolutions to their queries. However, some customers experienced issues with purchases being declined for VIP offers after a website update, and occasionally found that some codes did not work or track correctly. A few other people also felt that customer service response times could be slow, leading to frustration when trying to resolve issues with missing vouchers or tracking problems.

What people talk about most

Discount

Reviewers mention positive feedback about discount, often praising the good discount codes and the ability to... See more

Website

Customers had positive experiences with the website, finding it very good, easy to use, and well-organized,... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being helpful,... See more

Value for money

People report positive experiences with value for money, often highlighting the ability to earn gift cards... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the app and website easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I absolutely adore VoucherCodes 🤭. I recently used it with ASOS, and it worked perfectly! I was genuinely excited because I'd had a few issues with VoucherCodes before, but this time it did not disap... See more

Company replied

Rated 4 out of 5 stars

Voucher codes have genuine codes that work (unlike other sites where none of the codes work). The VIP system is good as you can earn £5 vouchers for doing 2 online shops as long as you spend a minim... See more

Company replied

Rated 5 out of 5 stars

Love getting extra that extra little bit off money on purchases. But must say I sometimes get irritated by your voucher code screen suddenly appearing when I'm trying to view products and almost blo... See more

Company replied

Rated 5 out of 5 stars

great offers and savings have been made using the website. i thoroughly recommend vouchercodes. along with the savings they also give vouchers that can be used at several high st stores. takes about a... See more

Company replied


Company details

  1. Coupon Service

Written by the company

At VoucherCodes we have one simple mission: to save you time and money by providing the best discounts and deals for your favourite brands and retailers. We’ve been the UK’s leading savings provider for over 16 years and millions of UK shoppers trust us to save them money - we’re pretty good at it too, last year our customers saved a massive £62 million! Our goal is to make it easy for you to get a great deal, our user-friendly website, mobile app, and browser extension let you effortlessly browse through a vast collection of offers across everything from fashion and beauty to electronics, travel, and more. As well as giving people great savings, we’re also committed to giving great customer service. We really care about giving our customers the saving we say we will, that’s why we test every single code on our website by hand to make sure they’re working. We even have a Code Guarantee to compensate in the rare instance you come across a code that doesn’t work. So what are you waiting for? Join the millions of satisfied customers who have already discovered the savings you can make with VoucherCodes. Sign up and start saving money today!

VoucherCodes

Written by the company

Come to VoucherCodes to start saving £££ on pretty much, well, everything. Days out, new outfits, takeaways, utility bills, gym memberships, holidays, meals out, beauty buys, tech, gifts, furniture… you can get money off all of it with our help. Our free-to-use website is bursting with voucher codes, rewards, restaurant vouchers, printable vouchers and handpicked offers from the brands you love, plus loads more waiting to be discovered. We’ve got all the best savings, in one place.

Codes Tested & Working

Every code hand tested by us

Every code hand tested by us
Shop with confidence knowing every voucher code on our website works, or we’ll give you a £20 voucher.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

26K reviews

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Asks customers to review

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4.3

All reviews

(26,497)

3,504 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use and great value

Easy to use and great value

18 June 2026
VoucherCodes logo

Reply from VoucherCodes

Big thanks for the 5⭐! Thank you for sharing your experience with us. We’d love to have you back soon!

Rated 5 out of 5 stars

Saved 15% off with code

Saved 15% off with code

24 June 2026
VoucherCodes logo

Reply from VoucherCodes

Thank you so much for your lovely 5⭐ review! We look forward to helping you save more while shopping with us again soon!

Rated 4 out of 5 stars

Thank you Voucher Codes

Thanks to Voucher codes I have been able to save money on various shopping experience. When the codes work they are very useful. Now I check on here for discounts before buying the items. The only thing I don't like are the Uber eats codes or the codes you can't use because the brands maybe their own sale where the codes are not needed. But mostly this site is great. Thank you.

17 June 2026
VoucherCodes logo

Reply from VoucherCodes

We’re so glad you enjoyed your experience and made great savings. Thank you for sharing your feedback with us!

Rated 5 out of 5 stars

Started using VoucherCodes recently.

Started using VoucherCodes recently.
Very easy to set up and use, started saving £££££ on various stuff purchased online.
Thank you, great service.

8 June 2026
VoucherCodes logo

Reply from VoucherCodes

Thank you so much for your lovely 5⭐ review! We look forward to helping you save more while shopping with us again soon!

Rated 5 out of 5 stars

Always wonderful service

Always wonderful service

17 June 2026
VoucherCodes logo

Reply from VoucherCodes

Thank you so much for your lovely 5⭐ review! We look forward to helping you save more while shopping with us again soon!

Rated 5 out of 5 stars

£20 Amazon voucher as promised!

I was a bit wary when it said £20 Amazon gift card for spending over X amount on MyProtein (I don't remember the amount - maybe £60-£65).

Anyway, it went through and it was pending for 6 weeks on VoucherCodes and I wasn't sure it would be accepted given the long wait. Anyway, it did and I spent my £20 Amazon voucher yesterday! Very happy and worth the wait! Would recommend and use again.

20 June 2026
VoucherCodes logo

Reply from VoucherCodes

Thank you so much for your lovely 5⭐ review! We look forward to helping you save more while shopping with us again soon!

Rated 3 out of 5 stars

At first Voucher Codes was great

At first Voucher Codes was great. But more recently when I’ve shopped VIP it has not tracked the orders. A bit disappointing, especially when I’ve been telling people how good it is. 🤦‍♀️

17 June 2026
VoucherCodes logo

Reply from VoucherCodes

Thank you for your feedback, Janet. We completely understand your frustration and sincerely apologise for the inconvenience. Your experience helps us improve. Please reach out to help@vouchercodes.co.uk. (mailto:help@vouchercodes.co.uk) We would appreciate the chance to make it right.

Rated 2 out of 5 stars

took over 2 months to get my voucher

took over 2 months to get my voucher, but got it eventually after contacting your support 3 times.
sort out your timings and you would get more stars.

24 June 2026
VoucherCodes logo

Reply from VoucherCodes

Thank you for taking the time to share your feedback with us. While we are glad to hear you eventually received your voucher, we sincerely apologise for the lengthy delay and the fact that it took multiple contacts with our support team to get this resolved.

We really appreciate your honesty regarding our timings. We are actively working to improve our internal processes to ensure our vouchers are delivered much faster in the future.

Thank you again for helping us improve.

Rated 5 out of 5 stars

Brilliant website offering genuine…

Brilliant website offering genuine discounts from all popular retailers.

24 June 2026
VoucherCodes logo

Reply from VoucherCodes

Big thanks for the 5⭐! Thank you for sharing your experience with us. We’d love to have you back soon!

Rated 1 out of 5 stars

Dreadful customer service take too long…

Dreadful customer service take too long to reply to simple queries.

They do not issue vouchers on time.

Lastly they change the policy requirements without notify you.

26 May 2026
VoucherCodes logo

Reply from VoucherCodes

Thank you for sharing your feedback with us.

We would like to reassure you that notice was sent out to all of our users regarding the updates to the VIP bonus minimum spend requirements. Additionally, our care team is currently working as hard as possible to respond to all outstanding queries and resolve any delays with voucher fulfillment.

We appreciate your patience and understanding.

Best regards,
The VoucherCodes Team

Rated 5 out of 5 stars

Briiliant!

So far, so good. Been great to receive gift cards for use on future purchases, but also to get previously unknown discounts on things I buy, with this free app. Thank you.

24 June 2026
VoucherCodes logo

Reply from VoucherCodes

Big thanks for the 5⭐! Thank you for sharing your experience with us. We’d love to have you back soon!

Rated 5 out of 5 stars

A great site for saving money

A great site for saving money and being rewarded after two VIP shops with a gift card of choice.

24 June 2026
VoucherCodes logo

Reply from VoucherCodes

Thanks for the great review! We’re so happy you had a positive experience and can’t wait to see you again.

Rated 5 out of 5 stars

Always very satisfied with their…

Always very satisfied with their customer service. Many thanks

20 June 2026
VoucherCodes logo

Reply from VoucherCodes

We’re so glad you enjoy our site, and thank you for sharing your experience with us. We’d love to have you back soon!

Rated 1 out of 5 stars

Plagued by tracking issues resulting in little confidence!

I have used Vouchercodes for a few years now. In parts, quite a heavy user. The VIP option made a difference and provided an extra incentive. That was in the early days. More recently, I am finding it very frustrating with transactions not being tracked. I use the same routine and why some track and others don't is beyond me. Customer support now is incredibly slow to answer questions. Sometimes there is no reply or one actually forgets the question asked due to the delayed response. One needs to be sure if a voucher or code actually works even when the terms and conditions have been read and met. Recent example is making 4 VIP member purchases in February and not a single transaction has been tracked and no reply to date when writing to support. Once again, I have to ask how can a member be confident that a reward / voucher will be honoured and provided at a later date if there is no evidence of tracking which should be in place pretty quickly? Having to wait up to 2 weeks for a reply is certainly not helpful.
Update for March 2026 was finally solved with multiple messages and the need to provide proof of purchase again on some transactions. The advice about aspects that would make tracking difficult also taken on board ( not for the first time! ). What is very surprising is that I now use a new desktop with minimal software as per advice to make tracking much easier and also now use the VC App. Having made 8 VIP purchases in April only 4 transactions at the time were being tracked and only because I had to remind VC. May has 2 eBay VIP transactions missing. On this evidence my concerns have not been fully addressed. No matter what I try to do or use in terms of devices ( desktop, laptop or phone ) there seem to be constant issues regarding tracking which yet again is very frustrating and time consuming. In June I am still waiting for a £30 B&Q gift card for a transaction made on 4th April ( proof already sent ). In fact anyone checking will see I have made multiple B&Q purchases and quite happy for VC to verify with B&Q.
In comparison I have also used Quidco for many years. Not as much as I used to but usually on big ticket items. Tracking the transaction and the value of the cashback is usually done within 48 hours using exactly the same devices! Just very difficult to understand and so very frustrating when one seems to be having the same issues time and time again. Sadly recent Google reviews demonstrate many other members having a very similar experience.

23 June 2026
VoucherCodes logo

Reply from VoucherCodes

Thank you for providing such detailed information and context regarding your tracking and support experiences. We really appreciate you taking the time to share these insights with us.

We have passed your feedback directly along to our product and technical teams so they can investigate these tracking inconsistencies further. 

Thank you for your patience while we look into this for you.

Best wishes,
The VoucherCodes Team

Rated 1 out of 5 stars

** No longer respond to emails **

What has happened to this company?

You used to be able to get timely responses to emails but no longer! I spent almost £500 on a ferry trip with Stena line for the VC £15 gift card offer.

I've sent 2 separate emails and received no response now after 6 days! I will not use Vouchercodes again as I have no faith in the way they operate their business.

Sadly they just don't seem to care! Oh, should have added that I am supposedly a "VIP".

24 June 2026
Unprompted review
VoucherCodes logo

Reply from VoucherCodes

Thank you for sharing your feedback. We’re sorry to hear about the tracking issues with your Stena Line booking and the delay in receiving a response to your emails. We understand how frustrating this wait is. 

Our team is currently working hard to manage a high volume of enquiries and process our ticket queue as efficiently as possible. 

We appreciate your patience while we look into this.

Best wishes,
The VoucherCodes Team

Rated 5 out of 5 stars

Excellent

Excellent, as always

16 June 2026
VoucherCodes logo

Reply from VoucherCodes

Big thanks for the 5⭐ and for the lovely review! We are glad you had a great experience with our team.

Rated 3 out of 5 stars

It's getting annoying…

It's getting annoying again...transactions not tracking and they take forever to respond

23 June 2026
VoucherCodes logo

Reply from VoucherCodes

Thank you for updating your review and for sharing your ongoing feedback with us.

We are sorry to hear that you are still experiencing tracking issues and frustrating delays in our response times. We know how annoying it is to deal with missing transactions, and this is certainly not the seamless experience we want to provide.

Your feedback is incredibly important to us as we work to improve our tracking reliability.

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