Voduz Hair  Reviews 

525
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the hair products, noting that professional hair dryers and various styling tools leave hair looking exceptionally healthy, soft, and shiny. Consumers also appreciate the helpful support team for resolving order inquiries promptly and assisting buyers with replacements. Some reviewers were not happy with unexpected delivery delays, tracking problems, and occasional missing items in their packages. A few other people also felt that certain heating tools experienced durability issues, faulty cables, or performance flaws over time. These buyers expressed frustration regarding product reliability after extended use.

What people talk about most

Product

Consumers find product to be positive, highlighting exceptional quality and effective results across various... See more

Customer service

People report positive experiences with customer service, noting that agents are quick, friendly, and helpful... See more

Order

Customers consistently note ambiguous experiences with order processing and delivery. While many reviewers... See more

Staff

Reviewers mention positive feedback about staff, highlighting extremely helpful and efficient service.... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with how healthy, shiny, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When I place my order I didn’t receive a confirmation email so after 5 days (weekend included) I check the website and contact Voduz via their link. A lovely, helpful and efficient lady called Susie... See more

Rated 5 out of 5 stars

I love and use most of voduz products as I want my hair to be healthy. I have recently noticed my har thinning and contact voduz for some advice and they responded super quick with products I need to... See more

Rated 5 out of 5 stars

Placed an order which arrived promptly- however had an item missing. Contacted voduz and error was corrected and item sent promptly. It’s not always about getting things right but how you are treated... See more

Rated 5 out of 5 stars

I have bought many products from Voduz and been very impressed with all especially the hair oil which I love and it's great to stock up when on special offer...I purchased from the pre-sale great val... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

525 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(525)

150 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam and robbery

Ordered an item on 4th of December, still didn’t arrive. No customer service exists, sent several emails and got no reply!
Don’t waste your money, scammers!

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service from start…

Brilliant customer service from start to finish 😀so helpful and understanding. Love voduz products using them 3 years and never looked back . My hair has never been as healthy and always asked have I hair extensions no it’s all mine 😀

17 December 2025
Unprompted review
Rated 1 out of 5 stars

Item not recieved

Ordered something over well over 2 weeks ago and still not received, emailed customer service and they haven't gotten back either. Get your money and they don't care

8 December 2025
Unprompted review
Rated 1 out of 5 stars

They were amazing i loved them but they…

They were amazing i loved them but they lasted around 6months now they wont regulate they heat up to around 160 then say error i bought them in a shop so dont know how to send back iv tried the customer service not working all i want is someone to tell me if they are fixable

2 December 2025
Unprompted review
Rated 1 out of 5 stars

I would give zero stars if I could!!

I would give zero stars if I could!!

Absolutely appalling!!

I ordered and paid for a product, waited patiently for a few weeks, then contacted them to say it hadn’t been delivered.

They just said ‘it has been delivered’ and then ghosted me - not responding to any emails.

They have taken my money and given me nothing in return, not even good manners!

If it was lost by a courier company, that is not my problem as a customer.

I recommend everyone avoids at all costs, you too may end up with no money, no product, and no respect from this company!!!

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, item purchased was reduced in Black Friday sale but I had ordered a few days prior. Katie in customer services was able to cancel my order and issue the refund without any issues at all. I then was able to re-purchase at the newer sale price.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely love the voduz products

Absolutely love the voduz products, had an issue with a dryer when it stopped working a little over a year after purchasing….. and the customer service team were excellent from start to finish especially Susie and Katie they answered every email without a problem , recieved my new dryer today and absolutely delighted to have it back

19 November 2025
Unprompted review
Rated 5 out of 5 stars

I have bought many products from Voduz…

I have bought many products from Voduz and been very impressed with all especially the hair oil which I love and it's great to stock up when on special offer...I purchased from the pre-sale great value just waiting for delivery which I enquired about through email and the response was so quick and informative
Would highly recommend to others

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Have used Voduz before but tecently had…

Have used Voduz before but tecently had to contact them about an order i placed, to see when it was arriving. Received a lovely prompt Email from katie, explaining the details of my order. Very pleased with the help i recieved, resolved the issue that i had no problems. Many thanks

12 November 2025
Unprompted review
Rated 1 out of 5 stars

V3 Round Hair brush - bristles had melted and stuck to my skin

While blow-drying my hair using the V3 round brush, the brush accidentally touched my neck while drying the front section. The bristles had melted and stuck to my skin, and I had to remove them with tweezers. This resulted in a significant burn. I contacted Customer Service and received a statement from the website explaining that the brushes can overheat. Shocking service! Will be taking this further.

5 November 2025
Unprompted review

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