Gareth was an amazing support when I recently moved from Eir and helped me decide on the right phone and monthly bundle. He is very knowledgeable, charismatic and a pleasure to deal with.
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I recently noticed my sim only contract was out of date due to my high phone bills. Very disappointed that I wasnt contacted by Vodafone to let me know, that my contract was ending. Called into Vodafo... See more
Company replied
To the Vodafone Management Team,I am writing to share my feedback regarding the outstanding service I received today from your agent, Abuzar.Abuzar went above and beyond, putting all his effort into h... See more
Company replied
I have had Vodafone internet for about one year now and it is utterly hopeless. I don’t know how many times I have been on to the Vodafone helpline but all that happens is that I get frustrated and ge... See more
Company replied
Company details
- Telecommunications Service Provider
- Internet Service Provider
- Mobile Network Operator
- Phone and Internet Service
Written by the company
Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland
Contact info
Unit 15, Level 3 Dundrum Town Centre, D16 F827, Dublin 16, Ireland
- 012079130
4.8
Excellent
69 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Super staff member - Vodafone
Gareth was an amazing support when I recently moved from Eir and helped me decide on the right phone and monthly bundle. He is very knowledgeable, charismatic and a pleasure to deal with.
17 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Had a great experience in store with…
Had a great experience in store with Gareth was very patient and went through all the plans with me
15 July 2026
Unprompted review
Reply from Vodafone Ireland - Dundrum
Hi Mary,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
The staff member was exceptionally…
The staff member was exceptionally helpful
14 July 2026
Unprompted review
Reply from Vodafone Ireland - Dundrum
Hi Paula,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Reply from Vodafone Ireland - Dundrum
Hi Anne-Marie,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
To the Vodafone Management Team,I am…
To the Vodafone Management Team,I am writing to share my feedback regarding the outstanding service I received today from your agent, Abuzar.Abuzar went above and beyond, putting all his effort into helping me choose my new phone. His deep expertise and thoughtful suggestions made a significant difference and were extremely helpful in making my final decision. Throughout the entire process, I was incredibly impressed by his patience and professionalism.Please pass along my sincere gratitude to Abuzar for his exceptional support today. He is a fantastic asset to your team, and his dedication did not go unnoticed.Best regards,Veronica
13 July 2026
Unprompted review
Reply from Vodafone Ireland - Dundrum
Hi Victor,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Themba was a wonderful support & taught…
Themba was a wonderful support & taught me lots
Regards Maura
10 July 2026
Unprompted review
Reply from Vodafone Ireland - Dundrum
Hi Maura,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Abuzar amazing helping us out with new…
Abuzar amazing helping us out with new phones and very helpful . Appreciate his patience ,
9 July 2026
Unprompted review
Reply from Vodafone Ireland - Dundrum
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Themba was very helpful
7 July 2026
Unprompted review
Reply from Vodafone Ireland - Dundrum
Hi Emily,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Gillian was extremely helpful
Gillian was extremely helpful, patient and gave great advice in broadband products
5 July 2026
Unprompted review
Reply from Vodafone Ireland - Dundrum
Hi Paul,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Super helpful - beyond duty
Super helpful, patient and very professional support from Colum Kelly - a great guy! Thanms, Ed Ryan Customer
3 July 2026
Unprompted review
Reply from Vodafone Ireland - Dundrum
Hi Ed,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Jabbor with great patience helped…
Jabbor with great patience helped unlock a phone which my friend had lost the password for
2 July 2026
Unprompted review
Reply from Vodafone Ireland - Dundrum
Hi Mary,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Vodafone service is utterly hopeless
I have had Vodafone internet for about one year now and it is utterly hopeless. I don’t know how many times I have been on to the Vodafone helpline but all that happens is that I get frustrated and get annoyed. I have been promised credits on my account for the amount of disruption that I have had but they never were provided. All I can say is do not sign up with Vodafone even if you are desperate. They will downright lie to you with a second thought. As a home user I am completely irrelevant to Vodafone and all individual users fall into the same category. I have been way to busy to move my account and this weekend I finally have timer to do so. I will be dropping their equipment back in a black plastic bag once I move and they would be as well just throwing it directly into the bin when I return it.
2 July 2026
Unprompted review
Reply from Vodafone Ireland - Dundrum
Hi Peter,
Thank you for sharing your feedback. We're sorry to hear that you've had issues with your service. We understand how important a reliable connection is and we’re actively working to resolve these kinds of concerns.
At Vodafone Ireland, we take all customer feedback on board as this allows us to continuously make improvements to our products, services and network.
If you’re happy to do so, you can share any additional details with us using the link below. This will help ensure your feedback is reviewed by the relevant teams:
https://www.vodafone.ie/forms/trustpilot_feedback_form
While we may not always be able to respond individually or take further action in every case, all feedback submitted is carefully reviewed.
Thanks,
The Vodafone team
I recently noticed my sim only contract…
I recently noticed my sim only contract was out of date due to my high phone bills. Very disappointed that I wasnt contacted by Vodafone to let me know, that my contract was ending. Called into Vodafone dundrum, and the issue was rectified by Abuzar Khan. He was extremely helpful and professional.
30 June 2026
Unprompted review
Reply from Vodafone Ireland - Dundrum
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Amy was exceptionally helpful and…
Amy was exceptionally helpful and patient. She explained my options very well, and I will be able now to make better purchasing decisions.
Thank you 🙏
22 June 2026
Unprompted review
Reply from Vodafone Ireland - Dundrum
Hi Frank,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Yamini was very patient with us and…
Yamini was very patient with us and explained all the plans. She cleared all our doubts. Thank you for all your services, it was a great experience!!
21 June 2026
Unprompted review
Reply from Vodafone Ireland - Dundrum
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Reply from Vodafone Ireland - Dundrum
Hi Anil,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Nina was fantastic- the most helpful…
Nina was fantastic- the most helpful person I’ve met in a long time 👍👍
19 June 2026
Unprompted review
Reply from Vodafone Ireland - Dundrum
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Amy in the Dundrum shop looked after…
Amy in the Dundrum shop looked after me.
She sorted all my queries.
17 June 2026
Unprompted review
Reply from Vodafone Ireland - Dundrum
Hi Mary,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Agent was very clear and easy to dealt…
Agent was very clear and easy to dealt with, I had a very positive experience
16 June 2026
Unprompted review
Reply from Vodafone Ireland - Dundrum
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Malcolm is the best mobile experience I…
Malcolm is the best mobile experience I have had in the last 8 years .
14 June 2026
Unprompted review
Reply from Vodafone Ireland - Dundrum
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
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