Vodafone UK - Wolverhampton Reviews 

560
TrustScore 5 out of 5

5.0

49 Dudley Street, WV1 3ER Wolverhampton, GB


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Rated 5 out of 5 stars

I was really impressed with Jack. I went into the shop for two reasons 1) day roaming 2) new phone. He was friendly, knowledgeable and helped by talking through the different options. I felt confident... See more

Company replied

Rated 5 out of 5 stars

Me and my partner came into the Wolverhampton branch today to collect his new phone. We were greeted by Leah who has been extremely helpful throughout the process. We were advised that it would... See more

Company replied

Rated 5 out of 5 stars

I was served by the fantastic Kye, got my issue sorted in no time. 10/10 customer service and went above & beyond to make life easier for me as I am a disabled individual. He deserve atleast a 0.5x in... See more

Company replied

Rated 5 out of 5 stars

Mine and my husbands experience in the Wolverhampton branch has been exceptional. We were served by Katie who helped us improve our current broadband contract. She then was incredibly patient while we... See more

Company replied


Company details


Contact info

  • 49 Dudley Street, WV1 3ER, Wolverhampton, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

560 reviews

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5.0

All reviews

(560)

42,075 reviews in the last 12 months

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Rated 5 out of 5 stars

Looked after by Kye

Looked after by Kye. Great advisor who was friendly and attentive.

3 July 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in to store looking for an ipad…

Came in to store looking for an ipad for my business . After dealing with countless issues katie and leah were fantastic and kept the morale high despite the obstacles, they did a great job and helped alot

2 July 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Lonut,

Thanks for the lovely review and fantastic support for Katie and Leah. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very Helpful Staff

Came in to have a look at some phones as i’m looking to upgrade, wasn’t too sure what i wanted, spoke to a staff member called Leah and she was super helpful, very knowledgeable. 👍🏼

27 June 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Ben,

Thanks for the lovely review and fantastic support for Leah. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in to cancel my contract but after…

Went in to cancel my contract but after having a conversation with Leah she managed to convince me to stay and even upgraded me will be recommending this store to friends and family based on my experience.

29 June 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Rosey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shahs was great sorted my broadband and…

Shahs was great sorted my broadband and and sim saved me £40 a month

30 June 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Muhammad,
Thanks for the lovely review and fantastic support for Shahs.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer service

Customer service

28 June 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Ayaz,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quick services

Quick services. Full explanation and offers that are very tempting.Sharron was very friendly and good at helping me with what I needed.

27 June 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Stefan,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Service from Aysha was great.

Service from Aysha was great.

But your system computer was really slow.

27 June 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

"Hey Dileep,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Leah is a great advisor

Came into store looking for an upgrade
I spoke to Leah who was very knowledgeable and I felt at ease , she helped me find the best deal and also some offers I can have as well
Will recommend her to my friends

19 June 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Alin,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kate was very pleasant

Kate was very pleasant, she listened to my needs,explained to me in details of what’s needed to be done.And made me come to my conclusions, I will recommed her to all my friends and family.

18 June 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Tim,

Thanks for the lovely review and fantastic support for Kate.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Cristina Dinca for helping us…

Thank you Cristina Dinca for helping us today with our broadband and 3 SIM cards . Best deal

18 June 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you so much Cristina Dinca for…

Thank you so much Cristina Dinca for your assistance. You made the transition so easy and interesting. 🤝

15 June 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Uche,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nice work of kye

15 June 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Avtar,

Thanks for the lovely review and the fantastic support you’ve shown for kye.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful

Kye was very helpful, was able to sort my current issue out. He showed great customer service and was very respectful.

15 June 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

helpful

Kye was very helpful today and supported me with the help need in store

15 June 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Ryan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exceptional service…

Mine and my husbands experience in the Wolverhampton branch has been exceptional. We were served by Katie who helped us improve our current broadband contract. She then was incredibly patient while we picked out new contracts for both our phones and then proceeded to move our phone files to the new phones. Couldn't have asked for anything else! Brilliant service.

13 June 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Amanda,

Thanks for the lovely review and fantastic support for Katie. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer service

Good customer service . No pushing more expensive contracts . Listened and helped at every point throught the purchase . With Katie at the Wolverhampton branch . Really recommend

13 June 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Oliver,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in to Vodafone Wolverhampton for…

Went in to Vodafone Wolverhampton for an upgrade and was really looked after superbly by Kye, he went through my options and took mynorder there and then, a real pleasure to do business with, thanks again Kye

10 June 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Leigh,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service by Katie Kye and jas…

Brilliant service by Katie Kye and jas very friendly

12 June 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Simar,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

kye and jas helped me sort out my sim…

kye and jas helped me sort out my sim cards gave me a brilliant deal fantastic service by both these lads!!!

12 June 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Mandeep,

Thanks for the lovely review and fantastic support for Kye. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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