Vodafone UK - Wokingham Reviews 

493
TrustScore 5 out of 5

5.0

11 Market Pl, RG40 1AL Wokingham, GB


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Rated 5 out of 5 stars

Thank you Dan for helping me with an issue with my phone today. Managed to fix an issue in minutes which took me weeks to try and do myself. Credit to the company thank you. Richie.

Company replied

Rated 4 out of 5 stars

Dan was very helpful and understanding of an old ladies ipad problems. Also was very efficient when my daughter and I had new phones last week

Company replied

Rated 5 out of 5 stars

Cheuk was super helpful today, he performed two sim swaps immediately for me following a text to say my old sims were not supported fully 5g. He listened and with great competence and professionalism... See more

Company replied

Rated 5 out of 5 stars

Lee was absolutely incredible. He went above and beyond to ensure the issue we had with my son’s phone was resolved. He was knowledge, professional, friendly and supremely patient with us. We could no... See more

Company replied


Company details


Contact info

  • 11 Market Pl, RG40 1AL, Wokingham, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

493 reviews

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5.0

All reviews

(493)

39,680 reviews in the last 12 months

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Rated 5 out of 5 stars

Cheuk help me solve the sim issue and…

Cheuk help me solve the sim issue and save the money

21 March 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Terry,
 
Thanks for the lovely review and fantastic support for Cheuk.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jerry excellent

21 March 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Peter,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Lee for setting up my phone and…

Thanks Lee for setting up my phone and made it works! 10/10

20 March 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Isobel,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jerry very helpful

20 March 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cheuk help me solve the broadband…

Cheuk help me solve the broadband issue, very friendly

20 March 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Phil,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Well done lee…

Just came into the store for some advice regarding my contract. Lee was exceptional. Ended up taking out a few more add ons with the contract upgrades due to his friendly customer skills

19 March 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Deont, ​

Thanks for the lovely review and fantastic support for Lee. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Jerry was very helpful today

Jerry was very helpful today. Very impressed with his customer service. Thank you!

19 March 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Emily,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lee was incredible!

Lee was absolutely incredible. He went above and beyond to ensure the issue we had with my son’s phone was resolved. He was knowledge, professional, friendly and supremely patient with us. We could not have asked for better customer service. Vodafone are lucky to have an employee like Lee. He is a real credit to the company and a shining example for others.

18 March 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Ruth,

Thanks for the lovely review and fantastic support for Lee.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cheuk was a great sales advisor and…

Cheuk was a great sales advisor and helped me understand my options for a new contract

18 March 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Frances,

Thanks for the lovely review and fantastic support for Cheuk.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jerry was really helpful and solved my…

Jerry was really helpful and solved my problem immediately

17 March 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Belinda,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wai was very helpful

Wai was very helpful

17 March 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lee was very helpful and knowledgeable

Lee was very helpful and knowledgeable. He helped me understand the issue and resolve it.

14 March 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Dylan,

Thanks for the lovely review and fantastic support for Lee.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Jerry for sorting out my phone

14 March 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Martin,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

lee is the best

lee is the best

14 March 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Albert,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hin is amazing and very helpful

Hin is amazing and very helpful

13 March 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Tatiana,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Lee for helping me great

12 March 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey there, ​

Thanks for the lovely review and fantastic support for Lee. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Lee for sorting out my new phone

Thanks Lee for sorting out my new phone

12 March 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Lee for sorting out my phone…

Thanks Lee for sorting out my phone issue

12 March 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Hilary ,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wai very helpful giving me options and…

Wai very helpful giving me options and patient with me

11 March 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Margot,

Thanks for the lovely review and fantastic support for Wai.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lee has been an exceptional member of…

Lee has been an exceptional member of the team and gone beyond measure to help with my new plan! Thank you Lee!

11 March 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Sarah,

Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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