Wow Pik in the Wokingham was amazing at helping me with updating my WhatsApp, absolutely amazing 🤩 and I give her more then 5 stars, best customer service I’ve received today Thank you
Location
Switch location11 Market Pl, RG40 1AL Wokingham, GB
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Thank you Dan for helping me with an issue with my phone today. Managed to fix an issue in minutes which took me weeks to try and do myself. Credit to the company thank you. Richie.
Company replied
Dan was very helpful and understanding of an old ladies ipad problems. Also was very efficient when my daughter and I had new phones last week
Company replied
Cheuk was super helpful today, he performed two sim swaps immediately for me following a text to say my old sims were not supported fully 5g. He listened and with great competence and professionalism... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Wokingham
Written by the company
Contact info
11 Market Pl, RG40 1AL, Wokingham, United Kingdom
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Wai was Very knowledgable
Wai was Very knowledgable, helpful and helped me with my problem. The rare question he didn’t know he researched to ensure a correct answer.

Reply from Vodafone UK - Wokingham

Reply from Vodafone UK - Wokingham
Lee was very helpful and welcoming

Reply from Vodafone UK - Wokingham
Thanks Lee for sorting out my contracts
Thanks Lee for sorting out my contracts

Reply from Vodafone UK - Wokingham
Mr Lee was really helpful and patient
Mr Lee was really helpful and patient. And very knowledgeable. Great experience with Vodafone! Thank you!

Reply from Vodafone UK - Wokingham
Dan was great!
Dan was extremely helpful and really simplified what in the past can seem a complicated process. Thank you Dan!

Reply from Vodafone UK - Wokingham
Cheuk solve the phone and home…
Cheuk solve the phone and home broadband, very friendly.

Reply from Vodafone UK - Wokingham
San helped me reduce my sim only…
San helped me reduce my sim only contract

Reply from Vodafone UK - Wokingham
Cheuk was really helpful
Cheuk was really helpful. He help us for every question we had.

Reply from Vodafone UK - Wokingham

Reply from Vodafone UK - Wokingham
Thanks Lee for helping my phone
Thanks Lee for helping my phone, it has a great camera and I love it

Reply from Vodafone UK - Wokingham
Cheuk help me solve phone issue
Cheuk help me solve phone issue. I can use my phone now.he was very friendly.

Reply from Vodafone UK - Wokingham
Cheuck was very helpful setting up my…
Cheuck was very helpful setting up my new S25

Reply from Vodafone UK - Wokingham
Cheuk Yin at the Wokingham branch was…
Cheuk Yin at the Wokingham branch was super. He didn't hurry this older lady and took time to explain everything. He also saved me money on my plan and increased the speed of my broadband. I am very happy with the sevice I received and would recommend Vodafone and Cheuk to everyone.

Reply from Vodafone UK - Wokingham
Cheuk was very friendly and helpful
Cheuk was very friendly and helpful! Made the transaction easy and explained everything clearly! Thank you!

Reply from Vodafone UK - Wokingham
Phone fully restored !!
Jerry Needed to restore my phone from scratch and did a great job keeping ne inforned at each stage and made sure that I was happy with the outcome.
5 star result.

Reply from Vodafone UK - Wokingham
Cheuk really helped set up new phone…
Cheuk really helped set up new phone and sort eSIM out

Reply from Vodafone UK - Wokingham
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