Vodafone UK - Winchester Reviews 

214
TrustScore 5 out of 5

4.9

125 High Street, SO23 9AS Winchester, GB


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Rated 5 out of 5 stars

I recently went into Vodafone in Winchester as my phone was not working. Max James helped me, he could not have been more helpful, he explained everything really clearly and nothing was too much troub... See more

Company replied

Rated 5 out of 5 stars

Hannah B in the Winchester branch was absolutley fantastic. Welcoming , friendly and professional .I don’t enjoy shopping and she made this a pleasant experience . Thank you Hannah.

Company replied

Rated 5 out of 5 stars

Very helpful and knowledgeable staff who I felt had my interests at heart and weren’t just trying to get extra money out of me. Would definitely pop back in if I have any issues with my new phone.

Company replied

Rated 5 out of 5 stars

Max in Winchester store was fantastic enabling easy transfer from iPhone 8 to latest 17 pro max Extremely helpful from a non technical iPhone dinosaur

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Winchester

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 125 High Street, SO23 9AS, Winchester, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

214 reviews

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4.9

All reviews

(214)

42,245 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful Archy was a great help

17 July 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester


Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Hannah @ Winchester

Hannah B in the Winchester branch was absolutley fantastic. Welcoming , friendly and professional .I don’t enjoy shopping and she made this a pleasant experience . Thank you Hannah.

16 July 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Tracey,

Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bought phone for 93 year old step…

Bought phone for 93 year old step mother
Max super helpful

13 July 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hi Simon, thank you so much for your wonderful review and the amazing support you’ve shown for Max, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Excellent costumet service all the…

Excellent costumet service all the staff was very helpfull professional. Hanna and Archie the best!

11 July 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Nikolas,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Archie was very knowledgeable and…

Archie was very knowledgeable and offered very good advice. He made the whole experience of changing my phone very easy

10 July 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey John,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wonderful staff and very helpful

Wonderful staff and very helpful. Thank you Maddie for your help!

10 July 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Sandra,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Archie who…

Excellent service from Archie who helped me transfer my phone

10 July 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hi Richard, thank you so much for your wonderful review and the amazing support you’ve shown for Archie, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Maddie was very helpful and friendly…

Maddie was very helpful and friendly and helped set up my new tablet

8 July 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Gwen,
Thanks for the lovely review and fantastic support for Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Max in Winchester store was fantastic…

Max in Winchester store was fantastic enabling easy transfer from iPhone 8 to latest 17 pro max
Extremely helpful from a non technical iPhone dinosaur

3 July 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Steven,
Thanks for the lovely review and fantastic support for Max.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic help so knowledgeable

Fantastic help so knowledgeable, helpful
and patient Maddie fantastic

26 June 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Mrs C Hitchens,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Max and Archie were so helpful with all…

Max and Archie were so helpful with all of our requests! Made our visit super easy

21 June 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Tayla,
Thanks for the lovely review and fantastic support for Max and Archie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service.

19 June 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Edward,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and knowledgeable staff…

Very helpful and knowledgeable staff who I felt had my interests at heart and weren’t just trying to get extra money out of me. Would definitely pop back in if I have any issues with my new phone.

18 June 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Caroline,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was approached as soon as I entered…

I was approached as soon as I entered the store by James who was charming, very helpful and who sorted my problem out for me.

13 June 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Wendy,

Thanks for the lovely review and fantastic support for James. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I recently went into Vodafone in…

I recently went into Vodafone in Winchester as my phone was not working. Max James helped me, he could not have been more helpful, he explained everything really clearly and nothing was too much trouble. Happily he helped me with much patience resolve the issue. Would 100% recommend the Winchester branch and Vodafone based on the service I had from Max.

5 June 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Jackie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

I had a great experience purchasing my phone thanks to the excellent help and advice I received. Max was knowledgeable, patient, and took the time to explain the different options available, helping me choose the phone that best suited my needs and budget. The whole process was straightforward and stress-free, and I never felt pressured into making a decision. Max’s customer service was outstanding from start to finish. I would highly recommend Max to anyone looking for honest advice and a smooth phone-buying experience.

7 June 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Max was friendly very helpful and a…

Max was friendly very helpful and a credit to the company. As an ex Vodafone manager I would not hesitate to employ him.

7 June 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Marc,
Thanks for the lovely review and fantastic support for Max.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Max was fantastic

Max was fantastic, absolute legend spent some good time with me and his patience with both and the system was great.
Not only would I recommend Vodafone - but I would recommend Max himself!

3 June 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Peter,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Popped into my local branch Winchester

Popped into my local branch Winchester, greeted with a lovely smile by Hannah 😊
Needed a hand with moving my info from one phone to a newer handset, I am not the most techy of people so Hannah sorted it all for me whilst I ran some errands in town. Very happy and pleased all done. Thanks Hannah you are a super star 🌟

1 June 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Tiff,

Thanks for the lovely review and fantastic support for Hannah.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Maddie (and James) were great

Maddie (and James) were great. Suoer helpful snd very knowledgeable. Maddie deserves a job in Vodafone HQ.

29 May 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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