Soha was very approachable, answered my queries without issue. Felt comfortable and well looked after. Nice manner and approach. I appreciated her help.
Company replied
Unit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB
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Soha was very approachable, answered my queries without issue. Felt comfortable and well looked after. Nice manner and approach. I appreciated her help.
Company replied
Very good customer experience! D’anna is pleasant, listens very well, knows the business and wastes no time of the client. Her smile is a plus
Very good customer service in the store gave me sweets on opening day and very friendly- served by Raman
Company replied
Outstanding service from the Vodafone team member- Hash who helped me and my fiancée. From the moment we walked in, he was friendly, knowledgeable, and genuinely wanted to help us get the best deal... See more
Company replied
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Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, United Kingdom
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Larisa is an amazing person and very helpful. l left from store very happy !!!
Thanks 😊

Reply from Vodafone UK - White City
Stephane was absolutely excellent at advising me and also helping me with my connectivity to my new Apple Watch. Thank you!

Reply from Vodafone UK - White City
Danna was absolutely amazing! So helpful and answered all of my questions.

Reply from Vodafone UK - White City
Asmaa was so very helpful and kind. Sorted my problems and gave some great advise. Because of Asmaa I decided to renew my contract with Vodafone. Thank you

Reply from Vodafone UK - White City
Danna was the best helped with everything I needed!!!

Reply from Vodafone UK - White City
Danna very beautiful girl and helped me find a good deal and good number
Very good customer service
Very happy

Reply from Vodafone UK - White City
Exceptional support and service provided by Vodafone Advisor Danna !!

Reply from Vodafone UK - White City
Asmaa was a star once again
Many thanks

Reply from Vodafone UK - White City
Thanks to Ravi for the best service!
He helped me big time + the store has a nice atmosphere! Definitely coming back!

Reply from Vodafone UK - White City
Sudenaz was a fantastic sales person.
I would definitely recommend her to friends and family.

Reply from Vodafone UK - White City
Fantastic help from Ravi! Highly recommend! Thank you!

Reply from Vodafone UK - White City
Hai was awesome listened to every bit of my query

Reply from Vodafone UK - White City
Josh was impressively helpful, very pro active, informative and responsive. He kept me informed and made the process of switching my daughter's pay as you go to a contract very easy.

Reply from Vodafone UK - White City
Stephan was the best advisor that I was served by today, he was clear he was very handsome and I would like to be served by him every time, 10/10 service

Reply from Vodafone UK - White City
Polite and professional, knowledgeable and helpful

Reply from Vodafone UK - White City
I’ve been seen by Ravi and Hai and the were great, kind and very professional for the service they provided
A huge thanks to both of them and Vodafone should be proud of these great guys

Reply from Vodafone UK - White City
He is very polite and helpful guy

Reply from Vodafone UK - White City
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