Nayim has explained everything very well. He took his time with the customers and allowed us to not feel rushed. It was a good and wonderful experience and definitely be back if we need more help.
Company replied
Unit 29b New Square, B70 7PP West Bromwich, GB
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Nayim has explained everything very well. He took his time with the customers and allowed us to not feel rushed. It was a good and wonderful experience and definitely be back if we need more help.
Company replied
Came into Vodafone to get an upgrade and was seen by nayim who was dealing with my request and helped me out so much, very well mannered friendly staff aswell as nayim. :)
Company replied
Had to wait a little while but staff kept me updated and were very polite and courteous. They were very busy in store but I was seen quite swiftly. My query was dealt with effectively by Guppi and I h... See more
Company replied
The staff and the offers they recommended which were best for us. Nayim did his job very efficiently and he was very supportive
Company replied
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Unit 29b New Square, B70 7PP, West Bromwich, United Kingdom
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I came in with phone issues, nayim sorted it out and upgraded my account, great service

Reply from Vodafone UK - West Bromwich
Narinder was very friendly and helpful. Would reccomend

Reply from Vodafone UK - West Bromwich
Gup was helpful and got me over from voxi to Vodafone with a working sim and unlimited data for a great price

Reply from Vodafone UK - West Bromwich
The staff and the offers they recommended which were best for us. Nayim did his job very efficiently and he was very supportive

Reply from Vodafone UK - West Bromwich
Amazing customer service Gup is really friendly and welcoming and the deals are amazing!

Reply from Vodafone UK - West Bromwich
5 star for aaliah she was very good and gave me good deal

Reply from Vodafone UK - West Bromwich
Nayim has explained everything very well. He took his time with the customers and allowed us to not feel rushed. It was a good and wonderful experience and definitely be back if we need more help.

Reply from Vodafone UK - West Bromwich
I came in to cancel a contract following a recent bereavement. Staff were very understanding and checked my other contracts and on realising significant discounts were due to expire they organised new contracts. Excellent service.

Reply from Vodafone UK - West Bromwich
Hi we visit the Vodafone store for some issues of my sim and there Mr.nayim who gives us a all information very good with great conversation.i m gald to visit there.thanks

Reply from Vodafone UK - West Bromwich
Upgraded after my phones was broke great experience.

Reply from Vodafone UK - West Bromwich
Came into Vodafone to get an upgrade and was seen by nayim who was dealing with my request and helped me out so much, very well mannered friendly staff aswell as nayim. :)

Reply from Vodafone UK - West Bromwich
Nayim was very helpful in helping me upgrade, gave me the best deal would recommend

Reply from Vodafone UK - West Bromwich
every was so lovely and helpful especially gup !!!! deff recommend

Reply from Vodafone UK - West Bromwich
Really friendly staff, offered great support and even offered money saving tips on the account.

Reply from Vodafone UK - West Bromwich
Nayim found me the best sim upgrade deal and saved me money, would recommended

Reply from Vodafone UK - West Bromwich
Good deal good experience by sales agent narinder

Reply from Vodafone UK - West Bromwich
I came in for broadband, nayim was very helpful and gave me the best deal which saved me money

Reply from Vodafone UK - West Bromwich
Very cute guy help me out with my airtime plan and i bought 17 pro max.very humble .

Reply from Vodafone UK - West Bromwich
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