Needing a new phone, I strolled in with an idea of what I wanted. Newly retired and often out with no wifi, I also needed a new plan with much bigger data allowance. The wonderful Lee upped me from... See more
Company replied
Location
Switch locationThe Galleries SC, NE38 7SD Washington, GB
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See what reviewers are saying
Fab service in store from all the agents especially lee worked his socks off under pressure
Company replied
The service from Matthew at the Galleries outlet was first class. He was friendly, helpful and professional and did not "over sell". We were extremely happy with the mobile deals he provided for us an... See more
Company replied
Excellent service and great help in store from Anth Thanks very much for your time
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Washington Galleries
Written by the company
Contact info
The Galleries SC, NE38 7SD, Washington, United Kingdom
5.0
Excellent
382 reviews
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Fab service in store from all the…
Fab service in store from all the agents especially lee worked his socks off under pressure
31 July 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Dave,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service in store today by Simon…
Great service in store today by Simon what a lovely gentleman
31 July 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Edith,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Such friendly staff
Such friendly staff, Jack and Lee really helped me get sorted with a new phone.
30 July 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Simon helped me save £40 on my…
Simon helped me save £40 on my broadband today. What a gentleman, very helpful and not pushy. A great store with great staff.
Thank you again!
30 July 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Sarah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Outstanding customer service
Needing a new phone, I strolled in with an idea of what I wanted. Newly retired and often out with no wifi, I also needed a new plan with much bigger data allowance. The wonderful Lee upped me from 20gb to 80gb. Plusnet was also pushing customers to other providers for broadband. Currently at a whopping £50+/month for copper ADSL, Lee moved me to fibre for a start of £22 and got a date for engineers. I was going to have to switch but he got me a far better deal than I could have on my own. He then upped my mobile data package to 100gb for £10/month. Lee did all the work, set up new phone, tranferred apps, data etc across from old iphone to new Samsung, saving me £35 a month
I am so impressed and can't thank Lee enough for his advice and help. When I said I didn't want a contract phone, he didn't say a word to dissuade me. I noticed that and felt respected.
I'm absolutely delighted! Many many thanks.
28 July 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Carol,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful staff
I was looking for a new sim plan and Jack was very helpful getting it sorted.
27 July 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks so much for getting my sim plan…
Thanks so much for getting my sim plan down is cost
30 July 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Jenson,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service in store today…
Fantastic service in store today wouldn't go anywhere else always helpful
30 July 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Thanks for helping sort my email
Thanks for helping sort my email.
my phone is now back up in running order
30 July 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thanks for setting my phone up!
Thanks for setting my phone up!
Made the whole process every easy
30 July 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Everything explained quick and easy
Everything explained and checked for my current data usage to figure out which mobile plan suits me, so I’m not paying for data I don’t need. I like to go into the store so I can ask questions face to face. Lee the store floor manager answered all my questions and queries and the whole process from start to finish was very quick and easy to do.
28 July 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Andrew,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks for sorting my phone out
Thanks for sorting my phone out. And helping me get a better.
28 July 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey June,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Washington Galleries
Hey Joseph,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Washington Galleries
"Hey Huzzy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Matthew sorted the transfer and…
Matthew sorted the transfer and upgrade. Top man!
23 July 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey David,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgraded my phone with Paula
Upgraded my phone with Paula. Lovely service thankyou
20 July 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Linda,
Thanks for the lovely review and fantastic support for Paula.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service from Matty
Great service from Matty, helped me get my roaming pass sorted for my holiday and put my mind at ease for travelling.
14 July 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey there,
Thanks for the lovely review and fantastic support for Matty.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
MATTHEW WAS FANTASTIC AND EXTREMELY…
MATTHEW WAS FANTASTIC AND EXTREMELY HELPFUL
27 June 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Kelly,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Samsung 26
Waited a little time to get served, as soon as Lee was free he came to greet us. The service received was fantastic, all information was clearly explained to us in detail and we were given a great deal on both devices. Both left happy customers. Thank You so much
27 June 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Sam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service in a very buay store…
Amazing service in a very buay store today, thanks for all the help lee
18 June 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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