A massive big thank you to the member of staff (Warrington shop) for all his knowledge, patience and excellent customer service. He went the extra mile to attend to our queries on the newly purchased... See more
Company replied
Location
Switch location102 The Mall, The Golden Square Centre, WA1 1QE Warrington, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have used this store for years, and the reason we keep coming back is the professionalism, friendliness and help that we receive from the staff, with a big shout out for Jake who has the patien... See more
Company replied
We went into the store and greeted by Jake. My mum had the same phone contact for years unknowingly this was done by a a 3rd party and not through Vodafone themselves. Jake was very good explained w... See more
Company replied
Tom was an absolute star in setting up my new phone nothing was too much trouble and explained everything to me -cannot thank him enough
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Warrington
Written by the company
Contact info
102 The Mall, The Golden Square Centre, WA1 1QE, Warrington, United Kingdom
4.9
Excellent
358 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vodafone UK - Warrington
Hey Diane,
Thanks for the lovely review and the fantastic support you’ve shown for Karl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Welcoming and very efficient
Welcoming and very efficient, perfect upgrade without any hassle, great staff
18 July 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Alison,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew was brilliant
Matthew was brilliant
I’m a technophobe and he was v patient!
16 July 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey David,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Warrington
Hey Alistair,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff was very understanding and…
The staff was very understanding and made everything clear and easy to get to grips very greatful
7 July 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Tom was an absolute star in setting up…
Tom was an absolute star in setting up my new phone nothing was too much trouble and explained everything to me -cannot thank him enough
2 July 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Linda,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom was fantastic explaining everything…
Tom was fantastic explaining everything in words we could understand.
19 June 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Got new contract phone
Got new contract phone, very pleased with how easy Izzy the service man made the transaction. Would recommend Vodafone.
16 June 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Linda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Good service efficent helpful both tom…
Good service efficent helpful both tom and karl friendly excellent service
18 June 2026
Unprompted review
Reply from Vodafone UK - Warrington
"Hey Pamela,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Matthew was very helpful and
Matthew was very helpful and. Made changing phones very easy. 5*
17 June 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellant service still after 17years
17 June 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Dennis,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A massive big thank you to the member…
A massive big thank you to the member of staff (Warrington shop) for all his knowledge, patience and excellent customer service. He went the extra mile to attend to our queries on the newly purchased Galaxy A17 5G phone. He made us feel at ease and was so helpul - cannot praise enough
12 June 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Diane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Karl was extremely helpful in helping…
Karl was extremely helpful in helping me buy a new phone and helped transfer all my info off old phone well done him
15 June 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey David,
Thanks for the lovely review and fantastic support for Karl. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great staff informative pleasent…
Great staff informative pleasent experience
13 June 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Absolutely fantastic service from Karl…
Absolutely fantastic service from Karl from start to finish.
Helped me swap from another provider where i had issues with signal, and thus, my work calls are working again.
Highly recommended for anyone wanting an honest service.
11 June 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Ara,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing staff.proffesional.thorough&…
Amazing staff.proffesional.thorough& friendly.5 star.thanx
8 June 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Marjorie,
Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Warrington
Hey Helen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was given great information and…
I was given great information and service initially by Karl. The set up of my phone was carried out with the utmost care to make sure i was happy by Jake and Izzy. Great service.
7 June 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Cynthia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Extremely helpful bearing in mind the…
Extremely helpful bearing in mind the mass of information I needed due to my old age!!!
Thanks a lot, over and above customer care
31 May 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Maureen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service and friendly
Excellent service and friendly. Matthew dealt with our purchase and transfer of Phones efficiently. He is an asset to the Vodafone Team
4 June 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Angela,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.