Great experience during our visit. Ecem and Auguzt were very patient and kind to take us in right before closing and stayed with us for an hour to get us the best deal. They stayed overtime on a Satur... See more
Company replied
Location
Switch location2 High Street, EN8 7BY Waltham Cross, GB
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See what reviewers are saying
Today I attended Waltham Cross Vodafone and was attended to buy Daniel and his manager Raul. I was stress when I arrived as a result of losing my phone.Daniel was able to regulate my stress with his e... See more
Company replied
Amazing service at Vodafone Waltham Cross. I was treated incredibly in store when looking to upgrade my device. They got me nearly £900 for trading in my old phone! I'm now super excited and grateful... See more
Company replied
Talking to Raul, he was very helpful though the problem hasn't gone away but I do believe, at the moment it is better
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Waltham Cross
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
2 High Street, EN8 7BY, Waltham Cross, United Kingdom
4.9
Excellent
152 reviews
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Lex was Very helpful
Lex was Very helpful. She was also very informative.
13 August 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Best customer service
Ela at Vodafone was absolutely amazing her customer service was excellent she took the time to explain everything clearly so I understood all my options. She was patient, friendly, and made the whole process stress free. I really appreciate the effort she put into helping me. Big thanks to Ela
13 August 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hey Meer,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very Helpful Ela
Very Helpful Staff, Ela. I am not very clued up with technology/phones and Ela was patient, kind and educative. Surprised to say I learnt as much as I did.. and left with a new contract! Thanks again to ela, my family are shocked at my new phone skills!
12 August 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hey Adam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ela at Waltham Cross excellent service
13 August 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hey Colin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very friendly member of staff (Ela)
Very friendly member of staff (Ela). Also very helpful in explaining the process.
12 August 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hi,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Great experience!
I had a great experience today in the walthamcross store. Ela was very friendly and helpful. She explained the whole process of the sim and phone upgrade and completed the transaction efficiently.
12 August 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hey Laurz,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Service and care was outstanding thank…
Service and care was outstanding thank you for the team
11 August 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hey Kerem,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Tea
Warm welcome, great service
I was warmly welcomed to the Vodafone store by Prince’s inviting smile, which set a great tone for my visit. I was then assisted by both Lex and Prince, who quickly helped me find exactly what I was looking for, making my options clear. Everything was sorted efficiently and without any problems. Excellent service from start to finish!
11 August 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hey Priscilla,
Thanks for the lovely review and fantastic support for Lex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Today Nagma has served me
Today Nagma has served me. I am very happy with her service.
11 August 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hey Kemal,
Thanks for the lovely review and fantastic support for Nagma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lex was very friendly and helpful
9 August 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hey Melanie,
Thanks for the lovely review and fantastic support for Lex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Happines
İ am verü flaş to met lex
She is very kind and helpfull and smily face
17 July 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hey Nevzat,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent advice and customer service.
Excellent advice and customer service.
Friendly and informative advice
12 July 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hey Richard,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Waltham Cross
Hey Megan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
She very helpful and professional and…
She very helpful and professional and patient.
She went through everything very carefully and clearly
3 July 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hey Onosato,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
It was quick and Nagma was very…
It was quick and Nagma was very helpful, she gave me all the information I needed and I was able to get my new contract phone.
2 July 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hi,
Thank you so much for your wonderful review and the amazing support you’ve shown for Nagma —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
I’ve been very happy with the customer…
I’ve been very happy with the customer service that I received from nagma today, she was just friendly, welcoming and helpful. Thank you so much!!
2 July 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hey Ruwayda,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I got treated very respectfully and…
I got treated very respectfully and kindly. Very patient much thanks to prince for helping us
17 June 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hi Berfin. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super helpful and friendly staff!
13 June 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hi Petra. Thank you for your review for the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
ELLEN WAS GREAT HELP VERY POLITE AND…
ELLEN WAS GREAT HELP VERY POLITE AND FAST ! she is a credit to the Waltham cross branch !
6 June 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hi Ruhan, we are pleased to hear about your fantastic recent experience. It's great to hear Ellen was helpful and delivered an excellent service. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Waltham Cross
Hey Selda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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