Diana was amazing from start to finish, she explained everything clearly. Really couldnt have asked for better service. Then when collecting my phone, Elise helped me out , very pleasant. Amazing ser... See more
Company replied
Unit 4 , The Shire Shopping Centre, BA14 8AT Trowbridge, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Diana was amazing from start to finish, she explained everything clearly. Really couldnt have asked for better service. Then when collecting my phone, Elise helped me out , very pleasant. Amazing ser... See more
Company replied
Diana was very polite and extremely helpful with me today. She has saved me money on my sim contract and explained to me the benefits of having global roaming added onto my account, meaning I can now... See more
Company replied
The experience i had with Diana in the Vodafone shop today was amazing. She was very helpful and polite. Thank you and good luck for your wedding
Company replied
Dylan in the Trowbridge store was fantastic and guided me through the 'hassle' of purchasing a new phone. Being a dinosaur, this was very much appreciated. I have always been a Vodaphone customer sinc... See more
Company replied
Written by the company
Unit 4 , The Shire Shopping Centre, BA14 8AT, Trowbridge, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The experience i had with Diana in the Vodafone shop today was amazing. She was very helpful and polite. Thank you and good luck for your wedding

Reply from Vodafone UK - Trowbridge
Great experience all round from Dylan. Excellent service!

Reply from Vodafone UK - Trowbridge
Diana was brilliant couldn’t do enough

Reply from Vodafone UK - Trowbridge
Elise was amazing helping me get a new phone! Made the process vert easy and stress free. Thank you Elise :)

Reply from Vodafone UK - Trowbridge
Excellent service with a smile! She saved my sanity with a phone data transfer,
Thank you! Elise

Reply from Vodafone UK - Trowbridge
Diana was amazing from start to finish, she explained everything clearly. Really couldnt have asked for better service.
Then when collecting my phone, Elise helped me out , very pleasant. Amazing service.

Reply from Vodafone UK - Trowbridge
In Trowbridge today i got a new phone. Staff were helpful, Brad who served us was good. Thanks

Reply from Vodafone UK - Trowbridge
Emily and Diana helped me purchase my new phone with a good deal

Reply from Vodafone UK - Trowbridge
Really helpful staff in Trowbridge, Bradford helped me and explained everything really well.

Reply from Vodafone UK - Trowbridge
Diana was very polite and extremely helpful with me today. She has saved me money on my sim contract and explained to me the benefits of having global roaming added onto my account, meaning I can now use my phone abroad at no extra cost. What a bonus! Thanks again Diana for all of your help and I hope your wedding goes well next month. Kind regards, Zach.

Reply from Vodafone UK - Trowbridge
Brad was excellent instore at helping me transfer my phone data in Trowbridge.

Reply from Vodafone UK - Trowbridge
Got a new phone today in Vodafone trowbridge with Brad. Good Service!

Reply from Vodafone UK - Trowbridge
Diana and Elise were awesome and they are an asset to Vodafone!! And they helped me get through my new iPhone 17
No problem and very very helpful!!! Please check it when you’re contract has finished

Reply from Vodafone UK - Trowbridge
Well looked after throughout my upgrade process … polite and very helpful. Thanks Elise

Reply from Vodafone UK - Trowbridge
Brad was great instore Trowbridge today. Got me a new phone and all set up.

Reply from Vodafone UK - Trowbridge
Dylan was brilliant, thank you so much for your wonderful service

Reply from Vodafone UK - Trowbridge
Everyone was really really friendly and helpful. I look forward to getting to grips with my new phone. 5 stars all round..especially Emily and Dillon

Reply from Vodafone UK - Trowbridge
Great help from everyone at the store getting a new phone and setting it up.

Reply from Vodafone UK - Trowbridge
Excellent service from Dylan today. Very helpful, best service I've had a in a phone shop.

Reply from Vodafone UK - Trowbridge
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.