Vodafone UK - Trowbridge Reviews 

261
TrustScore 5 out of 5

4.9

Unit 4 , The Shire Shopping Centre, BA14 8AT Trowbridge, GB


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Rated 5 out of 5 stars

Diana was amazing from start to finish, she explained everything clearly. Really couldnt have asked for better service. Then when collecting my phone, Elise helped me out , very pleasant. Amazing ser... See more

Company replied

Rated 5 out of 5 stars

Diana was very polite and extremely helpful with me today. She has saved me money on my sim contract and explained to me the benefits of having global roaming added onto my account, meaning I can now... See more

Company replied

Rated 5 out of 5 stars

The experience i had with Diana in the Vodafone shop today was amazing. She was very helpful and polite. Thank you and good luck for your wedding

Company replied

Rated 5 out of 5 stars

Dylan in the Trowbridge store was fantastic and guided me through the 'hassle' of purchasing a new phone. Being a dinosaur, this was very much appreciated. I have always been a Vodaphone customer sinc... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Trowbridge

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 4 , The Shire Shopping Centre, BA14 8AT, Trowbridge, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

261 reviews

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4.9

All reviews

(261)

42,359 reviews in the last 12 months

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Rated 5 out of 5 stars

The experience i had with Diana in the…

The experience i had with Diana in the Vodafone shop today was amazing. She was very helpful and polite. Thank you and good luck for your wedding

19 August 2026
Unprompted review
Vodafone UK - Trowbridge logo

Reply from Vodafone UK - Trowbridge

Hey Tina,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience all round from Dylan

Great experience all round from Dylan. Excellent service!

20 August 2026
Unprompted review
Vodafone UK - Trowbridge logo

Reply from Vodafone UK - Trowbridge

Hey Duncan,

Thanks for the lovely review and fantastic support for Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Diana was brilliant couldn’t do enough

Diana was brilliant couldn’t do enough

18 August 2026
Unprompted review
Vodafone UK - Trowbridge logo

Reply from Vodafone UK - Trowbridge

Hey Arthur,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Elise was amazing helping me get a new…

Elise was amazing helping me get a new phone! Made the process vert easy and stress free. Thank you Elise :)

17 August 2026
Unprompted review
Vodafone UK - Trowbridge logo

Reply from Vodafone UK - Trowbridge

Hey Bernard,

Thanks for the lovely review and fantastic support for Elise.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service with a smile

Excellent service with a smile! She saved my sanity with a phone data transfer,
Thank you! Elise

15 August 2026
Unprompted review
Vodafone UK - Trowbridge logo

Reply from Vodafone UK - Trowbridge

Hey David,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Elise.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Dylan

11 August 2026
Unprompted review
Vodafone UK - Trowbridge logo

Reply from Vodafone UK - Trowbridge

Hey Shane,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

Diana was amazing from start to finish, she explained everything clearly. Really couldnt have asked for better service.
Then when collecting my phone, Elise helped me out , very pleasant. Amazing service.

10 August 2026
Unprompted review
Vodafone UK - Trowbridge logo

Reply from Vodafone UK - Trowbridge

Hey Sammy ,

Thanks for the lovely review and fantastic support for Diana.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

In Trowbridge today i got a new phone

In Trowbridge today i got a new phone. Staff were helpful, Brad who served us was good. Thanks

6 August 2026
Unprompted review
Vodafone UK - Trowbridge logo

Reply from Vodafone UK - Trowbridge

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emily and Diana helped me purchase my…

Emily and Diana helped me purchase my new phone with a good deal

5 August 2026
Unprompted review
Vodafone UK - Trowbridge logo

Reply from Vodafone UK - Trowbridge

Hey Steve,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful staff in Trowbridge

Really helpful staff in Trowbridge, Bradford helped me and explained everything really well.

4 August 2026
Unprompted review
Vodafone UK - Trowbridge logo

Reply from Vodafone UK - Trowbridge

Hey Laura,

Thanks for the lovely review and fantastic support for Bradford.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Diana @ Vodafone Trowbridge

Diana was very polite and extremely helpful with me today. She has saved me money on my sim contract and explained to me the benefits of having global roaming added onto my account, meaning I can now use my phone abroad at no extra cost. What a bonus! Thanks again Diana for all of your help and I hope your wedding goes well next month. Kind regards, Zach.

3 August 2026
Unprompted review
Vodafone UK - Trowbridge logo

Reply from Vodafone UK - Trowbridge

Hey Zach,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brad was excellent instore at helping…

Brad was excellent instore at helping me transfer my phone data in Trowbridge.

1 August 2026
Unprompted review
Vodafone UK - Trowbridge logo

Reply from Vodafone UK - Trowbridge

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got a new phone today in Vodafone…

Got a new phone today in Vodafone trowbridge with Brad. Good Service!

27 July 2026
Unprompted review
Vodafone UK - Trowbridge logo

Reply from Vodafone UK - Trowbridge

Hey William,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Diana and Elise were awesome and they…

Diana and Elise were awesome and they are an asset to Vodafone!! And they helped me get through my new iPhone 17
No problem and very very helpful!!! Please check it when you’re contract has finished

25 July 2026
Unprompted review
Vodafone UK - Trowbridge logo

Reply from Vodafone UK - Trowbridge

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Well looked after throughout my upgrade…

Well looked after throughout my upgrade process … polite and very helpful. Thanks Elise

23 July 2026
Unprompted review
Vodafone UK - Trowbridge logo

Reply from Vodafone UK - Trowbridge

Hey Alex,
Thanks for the lovely review and fantastic support for Elise.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brad was great instore Trowbridge…

Brad was great instore Trowbridge today. Got me a new phone and all set up.

21 July 2026
Unprompted review
Vodafone UK - Trowbridge logo

Reply from Vodafone UK - Trowbridge

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dylan was brilliant

Dylan was brilliant, thank you so much for your wonderful service

21 July 2026
Unprompted review
Vodafone UK - Trowbridge logo

Reply from Vodafone UK - Trowbridge

Hey Sandra,

Thanks for the lovely review and fantastic support for Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Everyone was really really friendly and…

Everyone was really really friendly and helpful. I look forward to getting to grips with my new phone. 5 stars all round..especially Emily and Dillon

11 July 2026
Unprompted review
Vodafone UK - Trowbridge logo

Reply from Vodafone UK - Trowbridge

Hey Les,

Thanks for the lovely review and fantastic support for Emily and Dillon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from everyone at the store…

Great help from everyone at the store getting a new phone and setting it up.

8 July 2026
Unprompted review
Vodafone UK - Trowbridge logo

Reply from Vodafone UK - Trowbridge

Hey Mark,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Dylan today

Excellent service from Dylan today. Very helpful, best service I've had a in a phone shop.

5 July 2026
Unprompted review
Vodafone UK - Trowbridge logo

Reply from Vodafone UK - Trowbridge

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

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