Had a small issue with my mobile,usually called into my local Abergavenny store but since closed,as nearest store is now Merthyr Tydfil.I really don't like this store after 2 very poor experiences. Wi... See more
Company replied
Location
Switch location22 Union Street, TQ2 5PW Torquay, GB
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See what reviewers are saying
Che made my entire week ! He found me the best deal I could possibly imagine ! I cannot recommend che and the Vodafone Torquay branch enough. They assisted me beyond the call of duty while spor... See more
Company replied
Bethany was great with helping us to decide on which sim plan we needed and didn’t rush us! It is a nice relaxed environment and a lovely team to talk to, we will definitely be back again, as we have... See more
Company replied
Great store with friendly people working inside. I was served by Bethany who helped me save £10 on my monthly bill with a new contract. She was very helpful and understanding when we were talking. I a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Torquay
Written by the company
Contact info
22 Union Street, TQ2 5PW, Torquay, United Kingdom
4.9
Excellent
275 reviews
Asks customers to review
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Lewis has helped me with my partners…
Lewis has helped me with my partners phone switch and also helped me with my phone as well he was really helpfull
22 September 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey Fiona,
Thanks for the lovely review and fantastic support for Lewis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service and very friendly
Excellent service and very friendly, professional communication. A genuinely pleasant experience from start to finish. Highly recommended, especially Mr.Lewis for his outstanding customer service👌
20 September 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hi Ashmi, thank you so much for your wonderful review and the amazing support you’ve shown for Lewis , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
All very good
All very good. Amazing service thank you. All made easy thanks.
20 September 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey Leanne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a small issue with my…
Had a small issue with my mobile,usually called into my local Abergavenny store but since closed,as nearest store is now Merthyr Tydfil.I really don't like this store after 2 very poor experiences. Will never visit this store again. Short break in Devon called into Torquay store 15 Sept at 12.15pm Adam i think his name was dealt with issue politely and professionally,great service, happy customer again thank you
15 September 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey mr c h chslett,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
___________________________
Bethany was an instant like 👍 very…
Bethany was an instant like 👍 very positive and helpful and I will be back for an upgrade many thanks
15 August 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey Laurie,
Thanks for the lovely review and fantastic support for Bathany.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The upgrade and change of my new phone…
The upgrade and change of my new phone was simple and stress free thanks to Lewis. I will definitely be returning to upgrade when my contract is up.
8 August 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey Riley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A great experience
Lewis was friendly, helpful, and gave good advice. A great experience.
7 August 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey Vicky,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Bethany was great with helping us to…
Bethany was great with helping us to decide on which sim plan we needed and didn’t rush us! It is a nice relaxed environment and a lovely team to talk to, we will definitely be back again, as we have used them for the last 5 years!
7 August 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey Jess,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Torquay
Hey Barbara,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Went the extra mile and got me the deal…
Went the extra mile and got me the deal to suit me. Great customer service, Very happy.
3 August 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey Tracey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Friendly local service
Great store with friendly people working inside. I was served by Bethany who helped me save £10 on my monthly bill with a new contract. She was very helpful and understanding when we were talking. I also liked her little quips she made whilst we were waiting on the computer which I thought were quite funny. I'd recommend this store for the staff inside with a very friendly smile!
29 July 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey Lewis,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
FAB SERVICE
Adam was my service representative. Rapid, efficient, polite and effective service. What more could you ask for! Thanks Adam/Vodaphone!
28 July 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey Judy,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Torquay
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great man good dealing with lewes
25 July 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Service from Bethany was superb above…
Service from Bethany was superb above and beyond.so friendly and professional she was a pleasure to deal with.12 out of 10.
7 July 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey Ian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Che was very funny and polite
Che was very funny and polite. Had great costumer service and was very helpful for my blind mum.
27 June 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey Jacqueline,
Thanks for the lovely review and fantastic support for Che.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, great offer given , very knowledgeable about all products. Very welcoming
13 June 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey Shaun,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Visited Torquay today for some advice…
Visited Torquay today for some advice and as usual Adam sorted us out superbly, explaining everything to me, with various different options in easy to understand language. Thank you Adam
4 June 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Adam at Torquay
Always come to the Torquay store as I always like to speak to Adam who is very helpful and deals with my autistic issues without any judgement. Always shows me a variety of deals and makes sure I'm happy with what I've chosen.
4 June 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey Sarah,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Feedback
Bethany was very friendly, informative and helpful, she made our options clear and supported our understanding of the process. A very positive experience.
1 June 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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