Vodafone UK - Torquay Reviews 

261
TrustScore 5 out of 5

4.9

22 Union Street, TQ2 5PW Torquay, GB


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Rated 5 out of 5 stars

Service from Bethany was superb above and beyond.so friendly and professional she was a pleasure to deal with.12 out of 10.

Company replied

Rated 5 out of 5 stars

Always come to the Torquay store as I always like to speak to Adam who is very helpful and deals with my autistic issues without any judgement. Always shows me a variety of deals and makes sure I'm ha... See more

Company replied

Rated 5 out of 5 stars

Che made my entire week ! He found me the best deal I could possibly imagine ! I cannot recommend che and the Vodafone Torquay branch enough. They assisted me beyond the call of duty while spor... See more

Company replied

Rated 5 out of 5 stars

Visited Torquay today for some advice and as usual Adam sorted us out superbly, explaining everything to me, with various different options in easy to understand language. Thank you Adam

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Torquay

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 22 Union Street, TQ2 5PW, Torquay, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

261 reviews

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1-star

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4.9

All reviews

(261)

41,574 reviews in the last 12 months

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Rated 5 out of 5 stars

Service from Bethany was superb above…

Service from Bethany was superb above and beyond.so friendly and professional she was a pleasure to deal with.12 out of 10.

7 July 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Ian,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Che was very funny and polite

Che was very funny and polite. Had great costumer service and was very helpful for my blind mum.

27 June 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Jacqueline,

Thanks for the lovely review and fantastic support for Che.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service, great offer given , very knowledgeable about all products. Very welcoming

13 June 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Shaun,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Visited Torquay today for some advice…

Visited Torquay today for some advice and as usual Adam sorted us out superbly, explaining everything to me, with various different options in easy to understand language. Thank you Adam

4 June 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam at Torquay

Always come to the Torquay store as I always like to speak to Adam who is very helpful and deals with my autistic issues without any judgement. Always shows me a variety of deals and makes sure I'm happy with what I've chosen.

4 June 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Sarah,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Feedback

Bethany was very friendly, informative and helpful, she made our options clear and supported our understanding of the process. A very positive experience.

1 June 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent

Excellent, helped me with what I needed. Plus brining my monthly bill down due to broadband.

29 May 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Sophie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service by Adam who saved me…

Excellent service by Adam who saved me some money and got me exactly what I needed, first class

29 May 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic customer

Fantastic customer service especially from Bethany! Really happy with my new phone and contract!

27 May 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Beth was very helpful in every way

18 May 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey

Thanks for the lovely review and fantastic support for Beth.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good staff , and very helpfull

Good staff , and very helpfull

10 April 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Gordon,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lewis was very helpful

Lewis was very helpful, and was able to save me money on my phone bill.

10 April 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks to Lewis for his help today

Thanks to Lewis for his help today. Sorted out a month of hassle from an on line order in less than 15 mins.

3 April 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Almitra,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service.

23 March 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey David,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Che was a very helpful and…

Che was a very helpful and accommodating, Che was happy and funny made my experience easier also had a nice conversation

22 March 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We were served by Adam and he was very…

We were served by Adam and he was very friendly and helpful gave us all the information we needed he was very knowledgeable about which phone would be best and got us great deals

14 March 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Dawn,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

today has been brilliant

today has been brilliant, all to the thanks of lewis and his magic computer, such a sound guy and came in just for some data and left with a new phone! amazing service and lovely attitude to help, such a good experience

12 March 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Stella,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant amazing phone assistant

Brilliant amazing phone assistant, was so helpful and considerate. Che was brilliant

24 February 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hi Don,

Thank you so much for your wonderful review and the amazing support you’ve shown for Che—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sean was great

Sean was great! Gave all info I needed. Deserves a medal!😀

13 February 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Barbara,

Thanks for the lovely review and fantastic support for Sean.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

CLIVE at the Torquay store was…

CLIVE at the Torquay store was exceptional. Incredible customer service in supporting my 18 year old son to take out his own first contract. What an asset to your team, we hope to see Clive again when we return to store.

8 February 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Clive.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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