Warren - service 10/10 - he helped with a really tricky issue with my phone plan and was able to bring my sim plan down to an affordable amount! If you’re visiting Vodafone in Sutton, Warren is the pe... See more
Company replied
151 High Street, SM1 1JH Sutton, GB
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Warren - service 10/10 - he helped with a really tricky issue with my phone plan and was able to bring my sim plan down to an affordable amount! If you’re visiting Vodafone in Sutton, Warren is the pe... See more
Company replied
I had a great experience with Warren at the Vodafone Sutton store. He was friendly, patient, and very professional throughout the whole process. He took the time to explain everything clearly, answere... See more
Company replied
We had a brilliant experience with Gregg at Vodafone. From start to finish, the customer service was outstanding. Gregg was incredibly knowledgeable and explained everything clearly, making sure we... See more
Company replied
"I had a fantastic experience with Greg today. They were incredibly knowledgeable about the different plans and devices available. Instead of pushing for the most expensive option, they took the time... See more
Company replied
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151 High Street, SM1 1JH, Sutton, United Kingdom
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I have been a customer for over 15 years and know the staff in the Sutton store well.
I recently lost my phone and Zoe and her team were so kind and understanding when I went in, they couldn't do enough to help.
Zoe made sure that I left the store that day, with a new phone, a great black Friday deal on my contract and my device was set up and ready to use.
Such a great team providing an excellent service.

Reply from Vodafone UK - Sutton
Greg is really helpful. He explained very well. He's doing his job very amazing.

Reply from Vodafone UK - Sutton
I had the best experience with Vodafone today getting my new phone.and the young lady that I was talking to I believe her name was Shannon really made me understand everything about my new phone and plan

Reply from Vodafone UK - Sutton
Mr. Mahid gave me very good service and I am very happy for today’s experience at shop.

Reply from Vodafone UK - Sutton
Great customer service, polite and helpful staff member (Ainsley).

Reply from Vodafone UK - Sutton
The staff were very friendly, they took their time to explain things to us.and made the got us the best deal, no pressure but very clear.

Reply from Vodafone UK - Sutton
Warren gave us a Wonderful service, very attentive.

Reply from Vodafone UK - Sutton
Warren was truly exceptional; even though he didn't speak our language, he was very patient and helped us open a plan. I am very satisfied.

Reply from Vodafone UK - Sutton
Warren (Sutton store) was fantastic helping me select a new iPhone and transferring my old phone to the new. I am very old fashioned when it comes to the cloud etc and Warren helped me greatly! I came in to the store with my young baby too and she was very happy in the store and Warren even took time to smile and wave at my baby to keep her entertained. Great experience for someone (me) who does not understand technology well!

Reply from Vodafone UK - Sutton
Ainsley, Nia, Greg, Zoe and Warren all delivered great service thank you guys !!!

Reply from Vodafone UK - Sutton
Very pleased with the service from warren today

Reply from Vodafone UK - Sutton
Warren was very professional in giving me all the information i needed

Reply from Vodafone UK - Sutton
It was very easy to make the changes I wanted. Very pleased with the package that was recommended by Warren.
Warren was very personable and built a really good rapport with me- he is definitely an asset to the company.

Reply from Vodafone UK - Sutton
I went in for an upgrade. Warren helped me a lot and was very nice, welcoming and made the whole process very smooth and easy.
Warren is the goat, appreciate it bro!

Reply from Vodafone UK - Sutton
I popped into the Vodafone Store in (Sutton) today (16/10/2925) to enquire about a a "Gigi Cube" which for me would be suitable for the new address I would be moving to shortly.
I was assisted by a store advisor (Mahid) who was most helpful.

Reply from Vodafone UK - Sutton
I have had an on-going problem for several weeks that I have been unable to resolve and visited Vodafone Sutton and was extremely lucky to be helped an advisor called Mahid. He is extremely professional, helpful and showed extreme patience when dealing by with me. I cannot recommend him highly enough and Vodafone are very lucky to have him a their staff.

Reply from Vodafone UK - Sutton
Always looking after me, A* service every time. Albert is the guy ⭐️⭐️

Reply from Vodafone UK - Sutton
Warren was extremely helpful, very pleasant and polite. He was extremely knowledgeable and great company while I came in to upgrade my phone. He spoke me through the entire process as we went

Reply from Vodafone UK - Sutton
Great service from Warren, very informative and friendly.

Reply from Vodafone UK - Sutton
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