Extremely helpful and patient when dealing with my technical incompetence! Ash was polite, extremely knowledgeable and very efficient. The staff also handled a difficult situation with an angry cu... See more
Company replied
Location
Switch location1a North Street, CO10 1RB Sudbury, GB
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See what reviewers are saying
After a two hour Web chat, the problem remained unresolved. I decided to visit the Vodafone shop in Sudbury, within ten minutes, everything was fixed, up and running again. Ash, the advisor, was brill... See more
Company replied
This was the third occasion I've visited Kurt at the Sudbury branch of Vodafone. He knew he was going to make a sale but still was incredibly helpful and patient, taking me through the whole process o... See more
Company replied
Has so much difficulty with the live chat on Friday so popped in the shop after work and was really helped efficiently. As always guy that served me has been working there for a long time, sorry I can... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Sudbury
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
1a North Street, CO10 1RB, Sudbury, United Kingdom
4.9
Excellent
159 reviews
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Super star customer service
26 September 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Peter,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into store for an upgrade
Came into store for an upgrade, staff helped very quickly and efficiently. Heba helped me greatly with getting me my new iPhone!
10 September 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hi Darren. This is really lovely to hear, thanks for the review! It's great that the team was able to help you so quickly and efficiently with your new iPhone.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Heba was terrifically helpful
Heba was terrifically helpful - great customer service tbh
9 September 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Don
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great experience at Vodafone Sudbury…
Great experience at Vodafone Sudbury with Heba. Swift , efficient and extremely pleasant and helpful.
26 August 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Lovely receptionist (Heba) very…
Lovely receptionist (Heba) very pleasant. Equipment being used very slow - needs upgrading as soon as possible.
26 August 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Richard,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Heba was very helpful and solved my…
Heba was very helpful and solved my problem completely, very satisfied
20 August 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Keith,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Heba.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extremely helpful and patient when…
Extremely helpful and patient when dealing with my technical incompetence!
Ash was polite, extremely knowledgeable and very efficient.
The staff also handled a difficult situation with an angry customer in a very professional way whilst l was in the shop.
I could not fault the service at all.
15 August 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Dair,
Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Heba has managed to save me money and…
Heba has managed to save me money and gave great customer service.
15 August 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Steven,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Perfect help from Heba and Ash
14 August 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Christine,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Heba and Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful sorted out problem and…
Very helpful sorted out problem and saved me money
7 August 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ash was fantastic
Ash was fantastic, having had a company phone for 25 years I had no idea what I needed. Ash was great at talking me through the options.
6 August 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Heba was phenomenal!!
Heba was phenomenal! I went in for a pay as you go sim for my nan and left with a new phone for myself on a cheaper contract too! Heba needs a raise! She was amazing! Thank you vodafone!
6 August 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Lauren,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ash has been amazing
Ash has been amazing. I don’t have words to express how helpful and supportive he has been. 🥰⭐️⭐️⭐️⭐️⭐️
5 August 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Maria,
Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We came in and was looked after…
We came in and was looked after immediately by a knowledgeable technician and we have left with thoughts of improving our broadband package which we will return at the end of our EE contract.
5 August 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Michael,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
It was the lovely Ashley who helped me
It was the lovely Ashley who helped me. The service we get from this branch is excellent. Knowledgeable and on their game be it phones or broadband .
1 August 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Most helpful assistant
Most helpful assistant, very patient and understanding.
3 August 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent help from Ash
Excellent help from Ash. His quiet patience was really appreciated.
1 August 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Elaine,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service as always with Ash xx
Fantastic service as always with Ash xx
1 August 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Deanne,
Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good customer service
Very good customer service, really helpful and friendly
1 August 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Lucy,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very kind helpful staff on all occasions
Very kind helpful staff on all occasions
29 July 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Susan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
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