An excellent example that customer service is still to be found. Amz professional + personal manner is 100%+ Will be back for my wife's Christmas present in December.
Location
Switch location4 The Broadway, St Peters Streett, AL1 3LH St Albans, GB
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See what reviewers are saying
I was extremely surprised in relation to the amount of care and consideration that was applied during my time at the Vodafone store today. I am grateful and appreciate all of the help I have received.... See more
Company replied
Amz from the St Albans Vodafone branch has been amazing. Helped me sort out my late mother’s mobile contract, whilst also helping me save lots of money on my current contact. Lovely man, very helpfu... See more
Company replied
We didnt get phone with good credit score, and we were unhappy, we have been served by Nafisa from st albans
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - St Albans
Written by the company
Contact info
4 The Broadway, St Peters Streett, AL1 3LH, St Albans, United Kingdom
5.0
Excellent
428 reviews
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Excellent
Excellent, prompt service. Laura was very helpful. And the remainder of the staff
4 December 2025
Unprompted review
Reply from Vodafone UK - St Albans
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very Happy i had a virus issue
Very Happy i had a virus issue - Amazon the Senior Manager sorted the issue out. Thank you.
4 December 2025
Unprompted review
Reply from Vodafone UK - St Albans
Hey Mr. Pearson,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Buying a replacement mobile phone
Laura was incredibly helpful and patient in listening what i was wanted from a replacement mobile phone walking me through the options and the paperwork
20 November 2025
Unprompted review
Reply from Vodafone UK - St Albans
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great chat about fishing and cats and…
Great chat about fishing and cats and dogs and how Lauara can get a Fishing Licence. Besides that the staff Amz and Laura great customer service and gave ne a great deal in a New Samsung phone. Highly reccommend!!!!
20 November 2025
Unprompted review
Reply from Vodafone UK - St Albans
Hi, We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Served by Amz and Laura.
Served by Amz and Laura.
fantastic service, very friendly, helpful and knowledgeable. thank you for serving us today!!
19 November 2025
Unprompted review
Reply from Vodafone UK - St Albans
Hi, We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I needed a new phone and to update my…
I needed a new phone and to update my contract. The assistants were brilliant. Especially Laura who was so helpful. Would definitely recommend
19 November 2025
Unprompted review
Reply from Vodafone UK - St Albans
Hi, We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
First class service
First class service, friendly and efficient and I almost changed providers due to Amz assistance
19 November 2025
Unprompted review
Reply from Vodafone UK - St Albans
We're happy to hear that you received first-class service!
Thank you for sharing,
Vodafone Social Media Team
Very excellent and am happy with Farhan…
Very excellent and am happy with Farhan service
18 November 2025
Unprompted review
Reply from Vodafone UK - St Albans
Hi. We appreciate your fantastic support. We're happy to hear that you are pleased with the service you received. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Incredible service
Unbelievable service at this Vodafone branch. So helpful with broadband and even got us a great deal with our SIM plan too. Would recommend to absolutely anyone!
15 November 2025
Unprompted review
Reply from Vodafone UK - St Albans
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Farhan and Amz made our life so easy…
Farhan and Amz made our life so easy and gave us a great deal!
15 November 2025
Unprompted review
Reply from Vodafone UK - St Albans
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
The assistant Farhan was extremely…
The assistant Farhan was extremely helpful and professional despite the technical issues in the store which were very poor.
Problems were with the system not the assistant.
14 November 2025
Unprompted review
Reply from Vodafone UK - St Albans
We appreciate your positive feedback regarding the assistance you received. We're sorry for the technical difficulties you experienced in our store and will address these issues.
Thanks,
Vodafone Social Media Team
Laura was Excellent and extremely…
Laura was Excellent and extremely helpful, knowledgeable and polite and so were Amz and Mutzy. I highly recommend to go this store.
12 November 2025
Unprompted review
Reply from Vodafone UK - St Albans
Hi. We're happy to hear that you had such a positive experience! We appreciate you mentioning the team members who assisted you and thank you for your recommendation. If you need any help, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
A very helpful manage called Amz
A very helpful manage called Amz - gave excellent service and provided a good to change to Vodaphone
Excellent
11 November 2025
Unprompted review
Reply from Vodafone UK - St Albans
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - St Albans
Hi. We're happy to hear that you had such a positive experience with our helpful and attentive service. We appreciate you sharing your fantastic feedback with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a great experience with Amz
I had a great experience with Amz, very helpful discussing options for plans! Amz had very useful and clear insight, and I was very happy with the outcome and selected plan and phone.
8 November 2025
Unprompted review
Reply from Vodafone UK - St Albans
Hi. We're happy to hear that you found the options for plans very helpful and clear. We appreciate you taking the time to share your positive feedback regarding your experience. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful indeed and solved all my…
Very helpful indeed and solved all my problems. Thank you Mutzy Amz and Laura
7 November 2025
Unprompted review
Reply from Vodafone UK - St Albans
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent service
Excellent service, very helpful and explained very clearly. Definitely would recommend
7 November 2025
Unprompted review
Reply from Vodafone UK - St Albans
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great Customer Service from Amz
Great Customer Service from Amz, Laura and Farhan.
Absolutely lovely and patient. Provides us with great prices for upgrades for a new iPhone and Samsung.
Great people and great store.
6 November 2025
Unprompted review
Reply from Vodafone UK - St Albans
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Fantastic Service by Amz and Vodafone…
Fantastic Service by Amz and Vodafone St Albans. Helped me pay my bill and got my phone back up and running. Highely recommend.
5 November 2025
Unprompted review
Reply from Vodafone UK - St Albans
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Fantastic!
Served by Farhan and Laura - iPhone was totally frozen - Fixed my voice over issue on my device. Very loving and patient team. They very lovely charming and will visit them again for my upgrade. The team really took their time with me!
4 November 2025
Unprompted review
Reply from Vodafone UK - St Albans
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
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