Vodafone UK - Skegness Reviews 

188
TrustScore 5 out of 5

4.9

12 Hildred Centre, PE25 3NU Skegness, GB


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Rated 5 out of 5 stars

Popped in to the store to enquire about a SIM for my 15yr olds first phone. We spoke to Liam who was as helpful as was possible and answered all my daft questions. During the conversation it transpire... See more

Company replied

Rated 5 out of 5 stars

Me and my partner only popped in to ask about mobile WiFi for our new caravan.we deside we was going to shop around but when we sat down with Kirsty we were sold straight away my partner who is not go... See more

Company replied

Rated 5 out of 5 stars

Went into the store as my tablet was not working, saw megan and she managed to fix my tablet and told me what the issue was, great help thank you megan !!!

Company replied

Rated 5 out of 5 stars

I just called the Vodafone shop in Skegness because I was having issues with my eSIM, and I spoke with Shima. She was approachable, friendly, and professional. She resolved my eSIM issue quickly... See more

Company replied


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  • 12 Hildred Centre, PE25 3NU, Skegness, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

188 reviews

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4.9

All reviews

(188)

40,576 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service

Great Service. This branch of Vodafone was far and away the best I have ever had in comparison with some of their other branches. I had just moved home and was looking to upgrade my four year old phone and to obtain broadband for my new home. I had visited another Vodafone branch to do this only to find that I could not get through their security check with my bank card. I was told this was because I had just moved address and this may be causing the problem. I was told to check with my bank to see whether everything had been updated correctly. It had been. I visited that particular branch on three occasions within a week only to be told the same thing which was very frustrating and annoying particularly as I had been a Vodafone customer for 7 years. I was about to switch to another company but decided to visit Vodafone at Skegness for one final try. I am glad I did. The service and the atmosphere in the shop were completely different. I was served by Steve who was utterly professional and processed my order with no problems. Steve restored my faith in Vodafone and was extremely helpful even down to re programming my new phone with all the data from the old phone. I highly recommend this Vodafone store if you live in Lincolnshire as it is the best.

3 June 2023
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hi Paul. Thank you for your glowing review for Steve. Aside from the issues faced prior to popping into our Skegness store, it's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on social media:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in store to fix my phone

Went in store to fix my phone as the screen wasnt turning on. The guys in the atore were brilliant and it was fixed very quickly. Highly recommended this store for there efficiency

16 April 2023
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hi Beverley,

It's great to hear this feedback and that your phone is fixed. Thanks for your recommendation for our store.

We're always here to help if you need anything and you can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Went in to do an upgrade

Went in to do an upgrade as my bill was too much after the price increase. The staff was lovely and josh was very helpful and the knowledge he had on iPhone was brilliant

15 April 2023
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hi,

Thanks for leaving this 5-star review and lovely feedback for Josh. I'm glad to hear he helped.

If you do ever need any further help, then my team are available on Social Media. You can reach out to us using Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY or Instagram using Vodafone UK

All the best,
Vodafone Social Media team

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