Really happy with my experience with Vodafone. The service was quick, smooth and professional, and the staff were friendly and helpful throughout. Everything was explained clearly and any questions I... See more
Company replied
88A High Street, ME10 4PH Sittingbourne, GB
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Really happy with my experience with Vodafone. The service was quick, smooth and professional, and the staff were friendly and helpful throughout. Everything was explained clearly and any questions I... See more
Company replied
Sam was excellent and apologetic about Vodafone miss selling me a poor & inadequate 30gb plan & even wrote a complaint letter for me. Super service from Sam
Company replied
Great service , very polite Sam Melissa & scotty were very helpful and helped me in all ways possible. They were all very helpful patient and assisted me in every possible way. Thank you 🤩
Company replied
My elderly friend recently widowed has had multiple problems with her SIM card and moving house she struggled with talking to the phone help line We went to the Sittingbourne store and were met by... See more
Company replied
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88A High Street, ME10 4PH, Sittingbourne, United Kingdom
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I was served by Sam who helped me bring my number over from my old contract with 02 to a new one with Vodafone which he sold to me at such a great price! What a lad!

Reply from Vodafone UK - Sittingbourne
Sam was helpful.
Supportive and went above and beyond to tey and solve mynissue that has been ongoing for around 1 year

Reply from Vodafone UK - Sittingbourne

Reply from Vodafone UK - Sittingbourne
I spoke to Sam who was very methodical in getting me the best deal. I felt like to took the time to make sure the deal was the best value and fit for me.

Reply from Vodafone UK - Sittingbourne
I needed help with my account regarding a cancellation on my account

Reply from Vodafone UK - Sittingbourne
We were there for a while because the systems were slow but the staff were very engaging and made the visit enjoyable. I’ll definitely come for my upgrade.

Reply from Vodafone UK - Sittingbourne
Steph was fantastic & really helpful and explained everything to me. Would definitely come back again.

Reply from Vodafone UK - Sittingbourne
I was served by steph and she was professional and lovely. Made the upgrade experience a lot easier.

Reply from Vodafone UK - Sittingbourne
shelbie is a delight to have a conversation with! every team member works hard to insure everything is understood

Reply from Vodafone UK - Sittingbourne
Shelbie’s customer service is amazing and she’s very efficient at her job! Always offers the best advice and is very friendly!

Reply from Vodafone UK - Sittingbourne
Ross is an amazing asset the vodafone, handled my issue with care and integrity, explained everything clearly to me.
Very happy. Thank you 😊

Reply from Vodafone UK - Sittingbourne
Steph was very helpful and kind. Definitely a lovely person would love to see her again :)

Reply from Vodafone UK - Sittingbourne

Reply from Vodafone UK - Sittingbourne

Reply from Vodafone UK - Sittingbourne
Great staff, really helped me sort out a new phone. Would highly recommend coming here

Reply from Vodafone UK - Sittingbourne
Great help given for dad who is suffering with dementia, very patient and helpful

Reply from Vodafone UK - Sittingbourne
Went into store today and was served by Shaun. He was very polite and professional, conducted himself very well when dealing with my new phone. Definaly should be a manager!

Reply from Vodafone UK - Sittingbourne
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