Really happy with my experience with Vodafone. The service was quick, smooth and professional, and the staff were friendly and helpful throughout. Everything was explained clearly and any questions I... See more
Company replied
Location
Switch location88A High Street, ME10 4PH Sittingbourne, GB
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See what reviewers are saying
Sam was excellent and apologetic about Vodafone miss selling me a poor & inadequate 30gb plan & even wrote a complaint letter for me. Super service from Sam
Company replied
Great service , very polite Sam Melissa & scotty were very helpful and helped me in all ways possible. They were all very helpful patient and assisted me in every possible way. Thank you 🤩
Company replied
My elderly friend recently widowed has had multiple problems with her SIM card and moving house she struggled with talking to the phone help line We went to the Sittingbourne store and were met by... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Sittingbourne
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
88A High Street, ME10 4PH, Sittingbourne, United Kingdom
4.9
Excellent
198 reviews
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Came in to do a sim swap after being…
Came in to do a sim swap after being told it needed to be done in store. Problem sorted within 5 minutes. Pleasant and to the point.
6 January 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hello, Jordon,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great Customer Experience
Great Customer Experience, Staff were brilliant help with my faulty phone and even ended up saving me money with my upgrade. Perfect for the christmas gifts I ended up getting for the kids!
19 December 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi there,
Thanks for taking the time to write such a great review! We're delighted that the Sittingbourne team were able to get you sorted. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lovely staff approach
Lovely staff approach, friendly and professional
16 December 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Andreea,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Gave good information about my upgrade…
Gave good information about my upgrade very informative and helped my mum with her phone
20 November 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi there,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very help full and got my phone working…
Very help full and got my phone working after a few days with no signal
20 November 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Julia,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helpful patient young lady sorted out…
Helpful patient young lady sorted out an issue with my WhatsApp I’m middle aged not very technical I explained the problem to Sophie helped me out was very honest and kind brilliant customer service
29 September 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hello, Emma,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Staff members were well mannered and…
Staff members were well mannered and even stayed slightly late to ensure I got my order confirmed.
27 September 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Steph was extremely helpful :)
Steph was extremely helpful with my questions for a possible repair/upgrade. Also rather knowledgeable on the technical aspect of why my phone is falling apart.
7 September 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Thomas,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Steph and Ross made the experience…
Steph and Ross made the experience pleasant and enjoyable! Very informative
7 September 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Shelbie,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really helpful
Really helpful, knowledgeable and friendly. Excellent service all round and walked away with what I needed
27 August 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Dean,
Thank you for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sam was really helpful and got me and…
Sam was really helpful and got me and my wife the right deals. Thanks
6 August 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Alistair,
This is a great review for Sam. We’re glad to hear you found the best option for you when visiting the store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
The staff are very helpful and friendly
The staff are very helpful and friendly
5 August 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Ken,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience
Great experience, very helpful, would highly recommend. Sam in sittingbourne excellent
22 July 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey ,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Sittingbourne
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Sittingbourne
Hi Nathan, it's great to see our team were able to help and made you feel welcome when you visited us today. Thanks, The Vodafone Social Media team
Jamie-Leigh was really helpful and…
Jamie-Leigh was really helpful and helped with the smooth process of upgrading
13 June 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Mr Joseph Alexander,
These are lovely kind words of feedback for Jamie-Leigh. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Jamie-leigh gets 💯 for her customer…
Jamie-leigh gets 💯 for her customer service today..she went above and beyond and made me a very happy customer..highly recommend the store at Sittingbourne
11 June 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Natalie. Thank you for your review for Jamie-Leigh. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nice experience and helpful a lot more…
Nice experience and helpful a lot more that i expect with Stef in Sittingbourne.
8 May 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Mihai. Thank you for your review for Stef. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sharna had amazing customer service…
Sharna had amazing customer service super friendly and made the whole process super easy and understandable. Also seems like a super decent person all the best to this young lady.
5 May 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Craig,
We're delighted to hear this! Thanks for taking the time to share this positive feedback with us.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team.
They have been very helpful and made me…
They have been very helpful and made me some coffee very happy
3 May 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Paula,
Thanks for this amazing feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
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