Really happy with my experience with Vodafone. The service was quick, smooth and professional, and the staff were friendly and helpful throughout. Everything was explained clearly and any questions I... See more
Company replied
88A High Street, ME10 4PH Sittingbourne, GB
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Really happy with my experience with Vodafone. The service was quick, smooth and professional, and the staff were friendly and helpful throughout. Everything was explained clearly and any questions I... See more
Company replied
Sam was excellent and apologetic about Vodafone miss selling me a poor & inadequate 30gb plan & even wrote a complaint letter for me. Super service from Sam
Company replied
Great service , very polite Sam Melissa & scotty were very helpful and helped me in all ways possible. They were all very helpful patient and assisted me in every possible way. Thank you 🤩
Company replied
My elderly friend recently widowed has had multiple problems with her SIM card and moving house she struggled with talking to the phone help line We went to the Sittingbourne store and were met by... See more
Company replied
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88A High Street, ME10 4PH, Sittingbourne, United Kingdom
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Reply from Vodafone UK - Sittingbourne
Upgraded and transferred my information. Many thanks.

Reply from Vodafone UK - Sittingbourne
Ross was excellent, really helped me choose the right phone and plan. No hard sell or pressure just genuine advice. He really knew his stuff and went through all the different phones and options. Nothing was too much trouble.

Reply from Vodafone UK - Sittingbourne
Honey & Tom we’re so Lovely welcoming and helped me a lot to sort my issues out! Great addition to the team

Reply from Vodafone UK - Sittingbourne
Very helpful and smooth process to help me move from EE

Reply from Vodafone UK - Sittingbourne

Reply from Vodafone UK - Sittingbourne
Thank you for sorting my issue which would have taken me some time. Very polite too.

Reply from Vodafone UK - Sittingbourne
Very helpful in cutting my costs and helping with my handset

Reply from Vodafone UK - Sittingbourne
Very helpful with getting me logged into my App.

Reply from Vodafone UK - Sittingbourne

Reply from Vodafone UK - Sittingbourne

Reply from Vodafone UK - Sittingbourne
Vert nice helpful staff great service

Reply from Vodafone UK - Sittingbourne
Everything went as planned, no issues, couldn't have asked for more

Reply from Vodafone UK - Sittingbourne

Reply from Vodafone UK - Sittingbourne
Great help from Sam in the Sittingbourne branch. Recommend the in-store advice and service.

Reply from Vodafone UK - Sittingbourne

Reply from Vodafone UK - Sittingbourne
Excellently done, tried resolving this on the phone (customer services) and to no success. Came in store and it was a doddle.
Ellie was the star, thank you team, keep on keeping on.

Reply from Vodafone UK - Sittingbourne
Sam was very helpful and saved me money.

Reply from Vodafone UK - Sittingbourne
Sam was very helpful gave me lots of options an made sure I was confident in my choice

Reply from Vodafone UK - Sittingbourne
Sam and Ross showed what real professionalism is in business assisting to their upmost level . Extremely happy with the experience

Reply from Vodafone UK - Sittingbourne
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