Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues. 1 or even 0 stars for... See more
Company replied
Location
Switch location70 Church Street, CV21 3PT Rugby, GB
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Regarding Gemma retail Advisor. Rugby store i asked her for phone number, and offered to take her out for a nice slap up meal for two , unfortunately I brought all of her 11 children, including the... See more
Company replied
Great experience at the Vodafone store in Rugby. The team were friendly, patient, and very knowledgeable. They took the time to explain everything clearly and made the whole process quick and stress f... See more
Company replied
Shannon at Rugby is very lovely and sorted my eSIM reactivation out in less than 10minutes. She told me about all the benefits my sim has and I upgraded to euro roaming with her so I won’t have proble... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Rugby
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
70 Church Street, CV21 3PT, Rugby, United Kingdom
4.9
Excellent
391 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Vodafone UK - Rugby
Hey Kehinde,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Bradley is a benefit of your company
Bradley is a benefit of your company
18 September 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Andreas,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Shannon was a superstar
Shannon was a superstar, so knowledgeable, friendly and patient. We are really happy with the deals we got today. Thank you so much.
17 September 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hi Helen, thank you so much for your wonderful review and the amazing support you’ve shown for Shannon, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
I was served today be Wiktoria &…
I was served today be Wiktoria & Shannon. Both offered me excellent support and advice. THANK YOU BOTH VERY MUCH.
16 September 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Graham,
Thanks for the lovely review and fantastic support for Wiktoria & Shannon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Wiktoria was amazing
Wiktoria was amazing. Very patient and thorough. Perfection in every way
12 September 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Robbie,
Thanks for the lovely review and fantastic support for Wiktoria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Bradley was extremely helpful and made…
Bradley was extremely helpful and made our experience so pleasant!
I would recommend this store!
Simon was also extremely helpful!
12 September 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Chloe,
Thanks for the lovely review and fantastic support for Bradley and Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Simon was amazing and helped me choose…
Simon was amazing and helped me choose the best plan for my pre order
12 September 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Shannon,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Shannon was very helpful and sorted my…
Shannon was very helpful and sorted my problem very quickly
12 September 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Mike,
Thanks for the lovely review and fantastic support for Shannon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shannon helped with a virus on my…
Shannon helped with a virus on my phone, would have been lost without her.
11 September 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hi Andy, thank you so much for your wonderful review and the amazing support you’ve shown for Shannon, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Shannon is the best
Shannon is the best thing since sliced bread, she had a lot of patience with my old fashioned phone and this was a major part of my life, so she saved me with enabling me to do my job by transferring from one phone to another.
9 September 2026
Unprompted review
Reply from Vodafone UK - Rugby
"Hey Les,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Had a good experience with Shannon at…
Had a good experience with Shannon at rugby Vodafone very helpful very recommended
12 August 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Sophie,
Thanks for the lovely review and fantastic support for Shannon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My problem was solved quickly and…
My problem was solved quickly and efficently by Wictoria.
Thankyou.10
10 August 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Roger,
Thanks for the lovely review and the fantastic support you’ve shown for Wictoria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James was very helpful best customer…
James was very helpful best customer service ever
3 August 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey there,
Thanks for the lovely review and fantastic support for James. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service
Stayed open half an hour past their opening time for us to upgrade even though we arrived 5 minutes before. Helpful and polite staff.
26 July 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Daniel,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
shannon was extremely helpfull,she was…
shannon was extremely helpfull,she was very knowledgeable even helped with my old phone gave me a good deal on my new phone
29 July 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Terry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I came into the branch and spoke to tom…
I came into the branch and spoke to tom , he got my monthly charges down and offered me a unlimited data , so I can watch movies at the pub.
Thanks again team
30 July 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hi Raymond, thank you so much for your wonderful review and the amazing support you’ve shown for Tom, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Tom was very helpful & knowledgeable.
30 July 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Jacqueline,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gemma was great help today thank you
29 July 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Friendly service from Stewart
Friendly service from Stewart. Was very helpful in making sure we got value for money while switching to contract. Patient and knowledgeable.
28 July 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Bradley in the…
Excellent service from Bradley in the Rugby store. He was so helpful and managed to get me three excellent deals.
24 July 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Janine,
Thanks for the lovely review and fantastic support for Bradley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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