Alex in the Rhyl branch was super helpful and understanding to what I needed etc. His patience was incredible as I had my 7 year daughter with me and she was getting bored. Alex was a breath of fre... See more
Location
Switch locationUnit 12 , White Rose Shopping Centre, LL18 1EW Rhyl, GB
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Nathan ( Rhyl 9th June)was very knowledgable and patient. He suggested we take a look at coming to Voda for my Broadband and also saved me money. I was assisted with consideration, courtesy and... See more
Company replied
I was served in rhyl Vodafone shop to day by Ahmad , what a fantastic young lad , hes very helpful , nothing was to much trouble for him , I would 100% recommend the staff at that store
Company replied
We came into the store Rhyl store to ask about upgrading from our SIM only to phone accounts along with switching our internet provider. Alex came to assist us and we can not thank him enough. He was... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Rhyl
Written by the company
Contact info
Unit 12 , White Rose Shopping Centre, LL18 1EW, Rhyl, United Kingdom
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SULLY is sensational
Absolutely sensational. Superb. Honestly couldn’t believe how nice it was to have that manager Sully with him. That Sully is leaving but he makes the best cups of tea and despite giving me an ‘Oldi’ mug I was pleasantly surprised and happy to see him again. Make sure you see him before he goes! George, nice man. Nice hair and nice face

Reply from Vodafone UK - Rhyl
Store was welcoming when entered
Store was welcoming when entered. Aaron introduced himself when I first entered the store. He assisted in saving me money on broadband and upgrade on my phone. It felt that they put the customer at the heart of everything they do. Thank you.

Reply from Vodafone UK - Rhyl

Reply from Vodafone UK - Rhyl
Pleasant and patient Staff
The member of staff Ian was very friendly and helpful explaing things in detail and made us feel very welcome ..nothing was any trouble for him ..he helped us with many questions we were not sure about ..amazing service

Reply from Vodafone UK - Rhyl
Adam was really helpful and patient…
Adam was really helpful and patient with me, sorted an issue with my device and helped make my bill cheaper!

Reply from Vodafone UK - Rhyl
Amazing service with a brew
Amazing service with a brew. Alex was great

Reply from Vodafone UK - Rhyl
I was served today by Owen and team
I was served today by Owen and team. They were very helpful and was great service. Also had some drinks very nice team and store!

Reply from Vodafone UK - Rhyl
Great staff
Great staff - helpful and knowledgeable.
Had to deal with poor computer system yesterday - spent over an hour - to get nowhere.
All sorted today.
Like I said - staff great - please provide better tech support for them.

Reply from Vodafone UK - Rhyl
Liam was the best possible assistant we…
Liam was the best possible assistant we could have wished for today. He made things very clear to us and was very patient, helpful and courtious. He is a credit to your company.

Reply from Vodafone UK - Rhyl

Reply from Vodafone UK - Rhyl
Amazing shop to go too and amazing…
Amazing shop to go too and amazing staff to deal with honestly can’t fault these guys at all
Went in got offered a drink straight away and was really relaxed being in there speaking to them

Reply from Vodafone UK - Rhyl

Reply from Vodafone UK - Rhyl
Really Really Really Really good…
Really Really Really Really good service 👏

Reply from Vodafone UK - Rhyl
Excellent customer service
Excellent customer service, helpful and very quick service.

Reply from Vodafone UK - Rhyl
Brilliant service
Brilliant service, quick and efficient. Staff were knowledgeable and I’m really happy with my new device. Friendly and helpful too! Thanks Jamie and Daisy from the Rhyl branch.

Reply from Vodafone UK - Rhyl
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