Vodafone UK - Redcar Reviews 

115
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TrustScore 5 out of 5

4.9

Unit 23 Regent Walk , Cleveland, TS10 3FB Redcar, GB

•

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Rated 5 out of 5 stars

Had a really helpful member of staff in the redcar branch called Steven. He couldn’t have helped me anymore if he tried. He really made sure my issues resolved before I left. Thanks Steven

Company replied

Rated 5 out of 5 stars

Ste in store was fantastic, he helped me resolve my query from start to finish with no issues what so ever

Company replied

Rated 5 out of 5 stars

Adam is an absolute star - he was able to recommend a suitable new phone for my needs along with the right accessories too. Also he provided advice about transferring details from my old phone to the... See more

Company replied

Rated 5 out of 5 stars

Connor was extremely patient and helpful with our queries. He explained our options clearly and in a professional manner. I am very happy with our two SIM upgrades that have saved us money. I will rec... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Redcar

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 23 Regent Walk , Cleveland, TS10 3FB, Redcar, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

115 reviews

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4.9

All reviews

(115)

42,851 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a really helpful member of staff in…

Had a really helpful member of staff in the redcar branch called Steven. He couldn’t have helped me anymore if he tried. He really made sure my issues resolved before I left. Thanks Steven

12 September 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Phillip,
Thanks for the lovely review and fantastic support for Steven.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service

11 September 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Lee,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Max in store was fantastic

Max in store was fantastic, helped me sort out two upgrades

8 September 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Mark,

Thanks for the lovely review and fantastic support for Max.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ste in store was fantastic

Ste in store was fantastic, he helped me resolve my query from start to finish with no issues what so ever

5 September 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hi Mark. This is fantastic to hear! We really appreciate your positive feedback and are so glad Ste was able to resolve your query with no issues.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Rated 5 out of 5 stars

Redcar store

went to store that had a power cut so ended up in Redcar thank god for the power cut was created and spoke to immediately on entering the store as my queries was quickly and efficient handed over to Ste I was guided through options for broadband installations with ease was treated respectfully and made to feel unpressurised of ordering new phones , was given chance to discuss all options available what a delightful young man m,bro loss certainly Redcar gain even though my order was a bit complicated Ste went out of his way to explain everything that would happen and made everything seem less complicated I definitely recommend this store. Hopefully my new broadband will go smoothly. It’s much nicer to talk to staff in store that on telephone in my past experience sales via online are not a patch on face to face with staff as wonderfully as Redcar store Ste keep up the good work you made the trip worthwhile saved me money too thanks Ste Review by G Futcher

5 September 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Lucy,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leah at redcar branch

Get friendly staff and helped get all my family hooked up

13 August 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Simon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Megan was great sorting new contracts

Megan was great sorting new contracts, explained everything and so kind to my restless 5 year old

24 July 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Kath,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leah was so hopeful helping upgrade my…

Leah was so hopeful helping upgrade my phone and watch. I wasn’t really sure what devices I wanted but she talked through all options and helped get me a great deal on a new phone and watch. She also helped me with the trade in tool to put the trade in money as credit towards my first few bills, so hopefully, highly recommend. Thank you Leah, excellent customer service.

18 July 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Jaki,

Thanks for the lovely review and fantastic support for Leah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with Leah’s customer service…

Very happy with Leah’s customer service and help and advice. Ended up with a very good deal for me and my wife. Thanks Leah

16 July 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was brilliant Leah was really helpful

It was brilliant Leah was really helpful

10 July 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Nichola,

Thanks for the lovely review and fantastic support for Leah.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came in to store to ask for help with…

I came in to store to ask for help with getting into my account on my Vodafone and was helped by Steven he was really helpful with me sorting out my phone so quickly and it's now working fine thankyou xx

6 July 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic staff at the Redcar branch

Fantastic staff at the Redcar branch, very helpful and knowledgeable

7 July 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Scott,
Thanks for the lovely review and fantastic support Redcar Branch.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service and helpful

Came in to look at phone plan prices as unsure what I wanted, the two girls in store Leah and Megan were really helpful and gave me lots of information on the plans. Good service and they helped me choose what I wanted, I will be back on payday!!

30 June 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Robert,

Thanks for the lovely review and fantastic support for Leah and Megan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Served today by Leah at the Redcar…

Served today by Leah at the Redcar store. She was absolutely amazing sorting out various enquiries I had and giving me some great new deals. I have used this store for many years and would never go anywhere else. Thanks so much Leah for your kindness and patience

29 June 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Angela,

Thanks for the lovely review and fantastic support for Leah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Store Review

Visited the store twice over the last few days and all staff have been absolutely brilliant. Nothing was too much trouble, very friendly , helpful and enthusiastic. Ordered a new phone, sorted out my other contract to a better deal couldn't have asked for more

Huge well done to the staff at Redcar
Connor, Megan, Ste & Leah.

Ps. Vodafone stop making them wear hats. It is far too warm for that ha

2 June 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Natalie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

You gave us a big discount and you were…

You gave us a big discount and you were really helpful thanks a lot Leah you were so helpful and the lovely expirence

28 May 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff were very helpful and friendly

Staff were very helpful and friendly

23 May 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Leah today

23 May 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leah went through absolutely…

Leah went through absolutely everything, double and triple checking to make sure I was happy with what she was explaining/ signing up for. Couldn’t of been any better

18 May 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Redcar

Connor the young assistant was extremely helpful and I was guided by his expertise.

7 May 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Sue,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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