One of the best customer services i have received from Ashiq. He was very patient and explained everything carefully and properly. He was not pushy at all and made sure that i enjoyed my experience he... See more
Company replied
U12 Oracle Centre, RG1 2AH Reading, GB
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One of the best customer services i have received from Ashiq. He was very patient and explained everything carefully and properly. He was not pushy at all and made sure that i enjoyed my experience he... See more
Company replied
MARCO has been excellent .Very knowledgable and helpful to get my new contracts sorted I commend him for his service Nihal Samarasinghe
Company replied
The gentleman that served me was brilliant, explained everything and I as really awesome. Got seen very quick as well and all sorted within 10-15mins
Company replied
I came into the oracle vodafone today looking for a wireless charger as my phone wasnt charging. I have to say saleh ( i think that was his name ) was so patient and understanding with me and hes an o... See more
Company replied
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U12 Oracle Centre, RG1 2AH, Reading, United Kingdom
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The gentleman that served me was brilliant, explained everything and I as really awesome.
Got seen very quick as well and all sorted within 10-15mins

Reply from Vodafone UK - Reading The Oracle Centre
MARCO has been excellent .Very knowledgable and helpful to get my new contracts sorted
I commend him for his service
Nihal Samarasinghe

Reply from Vodafone UK - Reading The Oracle Centre
Temi excellent customer service advisor

Reply from Vodafone UK - Reading The Oracle Centre
The process of getting my pay as you go took few minutes.Sholto was polite & professional.Thanks

Reply from Vodafone UK - Reading The Oracle Centre
One of the best customer services i have received from Ashiq. He was very patient and explained everything carefully and properly. He was not pushy at all and made sure that i enjoyed my experience here aswell. Good personality aswell.

Reply from Vodafone UK - Reading The Oracle Centre
Omer provided exceptional assistance during my visit to the Reading store. He thoroughly explained the options and helped me select the best solution for my needs. It was a highly professional and pleasant experience.

Reply from Vodafone UK - Reading The Oracle Centre
I came into the oracle vodafone today looking for a wireless charger as my phone wasnt charging. I have to say saleh ( i think that was his name ) was so patient and understanding with me and hes an outstanding representative for your company!

Reply from Vodafone UK - Reading The Oracle Centre
Very happy with service of Omer and Dan. They went the extra mile today. Thankyou!

Reply from Vodafone UK - Reading The Oracle Centre
The assistant in the reading store Alliyah
Was very helpful and polite with and with a smile .
And gave me some great advise and updated my sim for me.
And advised me on a possible upgrade in my phone as well in the very near future.
Thank you Dennis

Reply from Vodafone UK - Reading The Oracle Centre
Spoke to a very friendly staff member called Muhammed. Was super helpful and got everything sorted for me

Reply from Vodafone UK - Reading The Oracle Centre
Omer was really helpful, I really like his service

Reply from Vodafone UK - Reading The Oracle Centre
Marco was a fantastic help and provided great customer service from start to finish. I would recommend and return.

Reply from Vodafone UK - Reading The Oracle Centre
Marco is most helpful and lots of patient.

Reply from Vodafone UK - Reading The Oracle Centre
Thanks for your response, it's obvious it's an AI generated reply because you havent read my post. I have already contacted your inept Customer Service Team as mentioned in my post and your reply to my asked me to contact them, why would that help?
Temitope was very efficient, explained everything very well and made upgrading my contract easy. Very satisfied with the service today

Reply from Vodafone UK - Reading The Oracle Centre
We were helped by Jamie, who was incredibly helpful and funny. He helped us find the best deal possible.

Reply from Vodafone UK - Reading The Oracle Centre
Temitope was my customer service and she was outstanding and helpful and sorted broadband and iPhone contract

Reply from Vodafone UK - Reading The Oracle Centre
Alliyah was very helpful and professional!

Reply from Vodafone UK - Reading The Oracle Centre
I had a major issues that resulted in my phone near enough being unusable but after coming into the store i received a massive help and relief of this issues from Jon and Aaliyah who after a follow up visit today had got my phone back up and fully working

Reply from Vodafone UK - Reading The Oracle Centre
Marco was very nice. He helped us a great deal by going through all the options and went the extra mile to help with our unique situation. It took time to sort out but Marco was friendly and helpful throughout. He is a credit to you

Reply from Vodafone UK - Reading The Oracle Centre
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