Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance.... See more
Company replied
Location
Switch locationUnit 9 , Prestatyn Retail Park, LL19 9LR Prestatyn, GB
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In store service was 5*. Due to numerous issues & delays i ended up visitng the store on about 4 seperate occasions. Each time i was treated with respect and empathy regarding the situation. Tilly,Aar... See more
Company replied
I was initially helped by Will who I cannot fault in any way. I then returned to the store another day to sort my App & Bill out. I was dealt with by another male who so unhelpful and sent me home to... See more
Company replied
Nathan in Prestatyn was absolutely brilliant with my upgrade and also sorted my broadband. Lovely gentleman, I am recommending my daughter to come here to change from EE
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Prestatyn
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 9 , Prestatyn Retail Park, LL19 9LR, Prestatyn, United Kingdom
4.9
Excellent
316 reviews
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Nathan from Prestatyn was amazing very…
Nathan from Prestatyn was amazing very helpful.
25 September 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aaron was brilliant
Aaron was brilliant! Very helpful took time out to help us with a mobile broadband issue!
19 September 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Andrew,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Nathan from Vodafone Prestatyn set me…
Nathan from Vodafone Prestatyn set me up with new broadband and better sim deal, happy.
16 September 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Paul,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nathan from vodafone prestatyn gave me…
Nathan from vodafone prestatyn gave me a better sim only plan, very happy.
9 September 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey John,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nathan in Prestatyn was absolutely…
Nathan in Prestatyn was absolutely brilliant with my upgrade and also sorted my broadband. Lovely gentleman, I am recommending my daughter to come here to change from EE
9 September 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Susan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very knowledgeable and helpful
Very knowledgeable and helpful. Nathan Prestatyn.
5 September 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Extremely knowledgeable
Extremely knowledgeable, friendly and helpful. Helped us together the right package and phone to suit our needs
2 September 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hi Amanda, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Vicky customer adviser in Prestatyn…
Vicky customer adviser in Prestatyn branch went and above and beyond in sorting my problem, would highly recommend Vicky and branch staff in supporting their customers
12 August 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Val,
Thanks for the lovely review and fantastic support for Vicky.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service
Brilliant service. Dan answered all our questions. Everything was explained and dealt with on the day.
11 August 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey there,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely brilliant service from Nath
Absolutely brilliant service from Nath, helped us out with not only our phones but by saving a huge amount on our broadband ( Vodafone prestatyn)
7 August 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Caroline,
Thanks for the lovely review and fantastic support for Nath.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Truly amazing customer service
Truly amazing customer service. Vodafone are truly lucky to have Dan and his Team in Prestatyn and I would thoroughly recommend!
7 August 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Jennifer,
Thanks for the lovely review and fantastic support for Dan and his Team.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was initially helped by Will who I…
I was initially helped by Will who I cannot fault in any way. I then returned to the store another day to sort my App & Bill out. I was dealt with by another male who so unhelpful and sent me home to sort these things by phoning Vodafone. I got nowhere on the phone so returned to the shop another day and met with Will again. And yet again he was superb. So knowledgeable, calm, friendly, personable, swift and got everything sorted. Brilliant guy!
6 August 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Jolene,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Above and beyond what i expected with…
Above and beyond what i expected with Dan. Great staff member and ill reccomend to all my friends.
5 August 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
5 star service from Dan
5 star service from Dan, nothing was too much trouble. Saved me money.
5 August 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Julie,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Prestatyn
HeyAndrew,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nathan was extremely knowledgeable and…
Nathan was extremely knowledgeable and made the whole process relatively painless
4 August 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Received excellent service from Nathan…
Received excellent service from Nathan in the Prestatyn store today. Friendly, knowledgable and totally professional. Thank you, Nathan.
4 August 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Vera,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was on holiday and decided to see…
I was on holiday and decided to see what offers we available for me to switch from Virgin Media as I was unhappy with their renewal offer , for both broadband and mobile. Nathan could not have been anymore helpful, as someone who finds technical information a struggle, he asked a few questions as to what I use my internet for and mobile and came up with the perfect package. I must admit I did have to ask if it was correct as I did think it was too good to be true! ,it all was. I was also relived not to have to contact Virgin media for the switch as this was also taken care off . The Prestatyn branch were friendly, I actually enjoyed sorting out this chore. Thank you Nathan . Value for money and customer service outstanding 👏
17 July 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Prestatyn
Hey Helen,
Thanks for the lovely review and fantastic support for Vicky.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience in the shop
Lovely experience in the shop in Prestatyn from Nathan with lots of information and guidance on the best plan for me
14 July 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Zoe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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