A fantastic experience! Matthew talked me through all my device and airtime options and got me the best new phone and plan with no hassle. Most importantly, no hard sell!!
Company replied
Location
Switch location14 The Terrace, Market Jew Street, TR18 2TZ Penzance, GB
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See what reviewers are saying
Maddi was super helpful! Patient, listened to our needs and saved us £5 p/m on our broadband as well as sorting our requirements for holiday travel. Thank you Maddi!
Company replied
I came into the Penzance store after dropping my phone. Matt pointed out I was due an upgrade, patiently helped me select the right plan and helped me set up my new phone. He turned a disaster into a... See more
Company replied
Collected new phones yesterday, ran into problems setting up went back to vodaphone Penzance and both Beth’s were amazing helping us solve our issues. We also witnessed them with three other customer... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Penzance
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
14 The Terrace, Market Jew Street, TR18 2TZ, Penzance, United Kingdom
4.9
Excellent
174 reviews
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Perfect service from Hollie
26 September 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hey Dennis,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Penzance
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Matt and Holly were brilliant in…
Matt and Holly were brilliant in helping me to transfer to a new system and new phone. Brilliant service!
29 August 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hi Tim,
Thank you so much for your wonderful review and the amazing support you’ve shown for Matt and Holly—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
All good joey 🥳
26 August 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hey Bob,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Penzance
Hi Stephanie,
Thank you so much for your wonderful review and the amazing support you’ve shown for Matt —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Matt was fantastic
I went into store with my mum and I both having issues with our phones and Matt sorted both of us and managed to get me a fantastic new deal and saved me money in the process. I would highly recommend!
26 July 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hey Jack,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had great service from Matt and Holly…
Had great service from Matt and Holly they were really helpful and nothing was a problem
26 July 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hey Margaret,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hollie was Very helpful to me today
Hollie was Very helpful to me today. Thank you
25 July 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hi Graham,
Thank you so much for your wonderful review and the amazing support you’ve shown for Hollie —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Holly was incredible helpful with…
Holly was incredible helpful with clear, concise advice on thx options available to me
25 July 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hey Rachel,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Service oriented staff
Very efficient and speedy service at Vodafone store in Penzance.
Thank you Hollie.
24 July 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hey Laurent,
Thanks for the lovely review and fantastic support for Hollie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Superb customer experience
We must commend Joey for her outstanding customer service.Her advice was excellent when purchasing a new phone .Later in the day when we discovered a problem ,she quickly resolved the issue in a cool ,clear and professional manner.Thank you so much from two technology dinosaurs.!
10 July 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hey Helen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Today the 16th of June visited shop and…
Today the 16th of June visited shop and received 5 star service , with all my phone problems sorted out .
16 June 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hi Kevin,
Thank you for your positive feedback,
Vodafone Social Media Team
Everytime I go into Vodafone Penzance
Everytime I go into Vodafone Penzance, the lads and ladies are amazing and always get things sorted. They don't try and send you anything just want to help and you can either have a laugh and giggle with them. Would 100% recommend this shop.
30 May 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hey Marie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Joey and Matt in the Penzance store…
Joey and Matt in the Penzance store couldn’t be more helpful nothing was too much trouble and got a great deal for me. would highly recommend to anyone.
Impeccable service
23 May 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hey Dan,
Thanks for the lovely review and fantastic support for Joey and Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matthew in-store was very helpful and…
Matthew in-store was very helpful and quick to find out the issues I had
22 May 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hey Matt,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hollie was very helpful in the sale of…
Hollie was very helpful in the sale of my new phone
29 April 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hey there,
Thanks for the lovely review and fantastic support for Hollie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful friendly service
I was served by Matt who was very polite and helpful. Explained things very simply for me and made the process very smooth.
30 April 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hey Linda,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and explained everything…
Very helpful and explained everything well. Friendly and both staff members were extremely knowledgeable.
29 April 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hey Crystal,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I called lo Penzance and was met by Joey an Hollie
I called lo Penzance today and thoroughly treated very professionaly
17 April 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hey William,
We truly appreciate your kind words. Thanks for taking the time to leave a review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I am very happy with my visit to the…
I am very happy with my visit to the Vodafone shop recently (7/03/2025). Joey and Alyssia couldn't have been more helpful. Explained all I needed to know, were kind and patient with all my queries. Thank you for having a local shop with people I can talk to face to face, long may we keep human assistants in all shops.
7 March 2025
Unprompted review
Reply from Vodafone UK - Penzance
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
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