Kieron Phillips was excellent. I had spent hours earlier today on Vodafone chat getting different deals then chat was closed. Kieron explained everything to me and was very knowledgeable .... See more
Company replied
Location
Switch locationUnit 5 , Angel Square, CA11 7BT Penrith, GB
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After having gone round in circles with the website and phone numbers which simply took us back to the website, it was a delight to go into the store and be greeted by a very knowledgeable, friendly a... See more
Company replied
had a fantastic experience at Vodafone Penrith recently. I was helped by Jonathan, who was incredibly helpful and knowledgeable. He made the process of getting my new iPhone 16 so easy, and I was abl... See more
Company replied
I attended the store after losing my phone, Jonny was very helpful and professional. He went through all my options, going above and beyond to help me. I was able to organise getting a new phone which... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Penrith
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 5 , Angel Square, CA11 7BT, Penrith, United Kingdom
4.9
Excellent
149 reviews
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Adam was super helpful and kind.
19 September 2026
Unprompted review
Reply from Vodafone UK - Penrith
Hey Liz,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very happy with my new phone and adam
19 September 2026
Unprompted review
Reply from Vodafone UK - Penrith
Hi Alastair, thank you so much for your wonderful review and the amazing support you’ve shown for Adam, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Kieron Phillips was excellent
Kieron Phillips was excellent.
I had spent hours earlier today on Vodafone chat getting different deals then chat was closed.
Kieron explained everything to me and was very knowledgeable .
Asked if I had any questions or needed any more help with anything.
A credit to your company and as a exciting customer he made up for
Poor chat earlier
Many thanks again
17 September 2026
Unprompted review
Reply from Vodafone UK - Penrith
Hey Greenshields,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from the guys in the…
Excellent service from the guys in the Penrith store.
7 September 2026
Unprompted review
Reply from Vodafone UK - Penrith
Hi Kieron. This is really lovely to hear, thanks for the review! We appreciate you taking the time to share your positive experience with us.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Absolutely amazing service..
Absolutely amazing service... thank you Adam, store manager in Penrith.
8 August 2026
Unprompted review
Reply from Vodafone UK - Penrith
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Got a new phone from adam and im happy…
Got a new phone from adam and im happy with
7 August 2026
Unprompted review
Reply from Vodafone UK - Penrith
"Hey Terry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Stuart was great
Stuart helped me clean but some malicious apps from my phone
7 August 2026
Unprompted review
Reply from Vodafone UK - Penrith
Hey Gordom,
Thanks for the lovely review and fantastic support for Stuart.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Adam
Pixel phone died purchased another but struggled to load apps. Adam sorted within a few minutes. Very happy great service
6 August 2026
Unprompted review
Reply from Vodafone UK - Penrith
Hey Steve,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Stuart and Adam are really helpfull
I have had a few problems and the help and support is fantastic. The two men who I go to are Stuart and Adam and I will recommend them two to anyone. They are so patient with me. I would also like to say that I hope they get the recognition they deserve
28 July 2026
Unprompted review
Reply from Vodafone UK - Penrith
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Stuart and Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Called in to see whether I could…
Called in to see whether I could upgrade my phone due to damage. I was able to upgrade and the process was seamless. Although the phone I wanted wasn’t in stock, I’ve been able to get this the next day.
28 July 2026
Unprompted review
Reply from Vodafone UK - Penrith
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam helped me out with my notes
25 July 2026
Unprompted review
Reply from Vodafone UK - Penrith
Hey Gary,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service from Adam
Excellent customer service from Adam, helped massively!
23 July 2026
Unprompted review
Reply from Vodafone UK - Penrith
Hey Thomas,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sol in the Penrith…
I was served by Sol in the Penrith store. My old phone was dying so I was looking to replace it. Sol went through various alternatives and I chose a Samsung A57 which was in stock. Sol then helped set it up, install the sim and then transfered the data from the old phone. The old phone kept crashing but he got the transfer to work. What a relief. Nothing was too much trouble. SOL WAS BRILLIANT.
15 June 2026
Unprompted review
Reply from Vodafone UK - Penrith
Hey Peter,
Thanks for the lovely review and fantastic support for Sol.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Got a new phone off Adam and the camera…
Got a new phone off Adam and the camera is brilliant.
1 June 2026
Unprompted review
Reply from Vodafone UK - Penrith
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
I’m new to the area but the store has…
I’m new to the area but the store has been most helpful. I was having trouble getting security codes and Adam fixed it right away. Excellent thank you.
1 June 2026
Unprompted review
Reply from Vodafone UK - Penrith
Hey there,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Penrith
Hey Tony,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Adam sorted my iCloud account very happy
Adam sorted my iCloud account very happy
7 May 2026
Unprompted review
Reply from Vodafone UK - Penrith
Hey John,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Adam helped us and spent extra time…
Adam helped us and spent extra time with us. Very happy with the service .
5 May 2026
Unprompted review
Reply from Vodafone UK - Penrith
Hi B, thank you so much for your wonderful review and the amazing support you’ve shown for Shannon, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
iphone help
My new iPhone was being a nightmare when I was trying to set it up. Adam sorted it out for me.
2 May 2026
Unprompted review
Reply from Vodafone UK - Penrith
Hey Laura,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Pati helped me with my upgrade!
25 April 2026
Unprompted review
Reply from Vodafone UK - Penrith
Hey Peter,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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