Olivia was very friendly and helpful, she got me a great deal and explained everything. Had aftercare with Emily setting up the phone a week later who again was very helpful and friendly. After look... See more
Company replied
26/27 Market Place, CV11 4EG Nuneaton, GB
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Olivia was very friendly and helpful, she got me a great deal and explained everything. Had aftercare with Emily setting up the phone a week later who again was very helpful and friendly. After look... See more
Company replied
Went in store got served by Deanna she was really helpful and sorted my phone out for me thankyou😊
Company replied
Olivia was just fantastic, she made the visit so joyful. Explained everything easily, also saved us money by getting broadband. I will definitely recommend Olivia to everyone. 5 Star Olivia, thank you... See more
Company replied
⭐⭐⭐⭐⭐ I cannot recommend Antonia at the Vodafone Nuneaton store highly enough. After having an absolutely awful experience at the Hinckley branch, I honestly wasn’t looking forward to de... See more
Company replied
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26/27 Market Place, CV11 4EG, Nuneaton, United Kingdom
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Went in store got served by Deanna she was really helpful and sorted my phone out for me thankyou😊

Reply from Vodafone UK - Nuneaton
Deanna was very helpful and patient during my visit and help me solve the problems I had

Reply from Vodafone UK - Nuneaton
Emily gave great service in store today

Reply from Vodafone UK - Nuneaton

Reply from Vodafone UK - Nuneaton
Jacob moved all my contacts over for me, he was brilliant

Reply from Vodafone UK - Nuneaton
⭐⭐⭐⭐⭐
I cannot recommend Antonia at the Vodafone Nuneaton store highly enough.
After having an absolutely awful experience at the Hinckley branch, I honestly wasn’t looking forward to dealing with Vodafone again. However, Antonia completely restored my faith in customer service from the moment we walked through the door.
She was welcoming, knowledgeable, patient, and genuinely cared about finding the best solution for us. She took the time to explain everything clearly, answered all of our questions, and made what could have been a stressful process feel completely straightforward.
We upgraded three mobile phones and our broadband, and nothing was too much trouble. Her professionalism, attention to detail, and friendly approach were exceptional throughout. It’s rare to come across someone who goes above and beyond in the way she did.
If you’re considering visiting a Vodafone store, I’d highly recommend going to the Nuneaton branch and asking for Antonia. She is a real credit to Vodafone, and thanks to her outstanding service, we’ve left as very happy customers.
Thank you again, Antonia!

Reply from Vodafone UK - Nuneaton
Tom was very good at explaining everything easy to talk to very comical

Reply from Vodafone UK - Nuneaton
Olivia’s very clear sorted all my problems out in a clear Way Thank you

Reply from Vodafone UK - Nuneaton
Helpful friendly and understanding service from Emily

Reply from Vodafone UK - Nuneaton

Reply from Vodafone UK - Nuneaton

Reply from Vodafone UK - Nuneaton
Jacob got me my new phone and set it up for me, he made the wbole experience lovely

Reply from Vodafone UK - Nuneaton

Reply from Vodafone UK - Nuneaton
Absolutely first class in service professionalism and manner. A credit to the Vodafone team.

Reply from Vodafone UK - Nuneaton
Great service and a good deal thanks Emily

Reply from Vodafone UK - Nuneaton
I went into store to see about getting a new connection and wanted to get more information. Deanna was extremely helpful, friendly, approachable and very reassuring. Fantastic visit to the Nuneaton Store

Reply from Vodafone UK - Nuneaton
Amazing service as always from Deanna, thank you

Reply from Vodafone UK - Nuneaton
Jacob got me a dongle for my home and was very pleasant, lovely experience

Reply from Vodafone UK - Nuneaton
Emily was very helpful and saved me money.

Reply from Vodafone UK - Nuneaton

Reply from Vodafone UK - Nuneaton
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