Vodafone UK - Nuneaton Reviews 

357
TrustScore 5 out of 5

5.0

26/27 Market Place, CV11 4EG Nuneaton, GB


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Rated 5 out of 5 stars

Olivia was very friendly and helpful, she got me a great deal and explained everything. Had aftercare with Emily setting up the phone a week later who again was very helpful and friendly. After look... See more

Company replied

Rated 5 out of 5 stars

Went in store got served by Deanna she was really helpful and sorted my phone out for me thankyou😊

Company replied

Rated 5 out of 5 stars

Olivia was just fantastic, she made the visit so joyful. Explained everything easily, also saved us money by getting broadband. I will definitely recommend Olivia to everyone. 5 Star Olivia, thank you... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I cannot recommend Antonia at the Vodafone Nuneaton store highly enough. After having an absolutely awful experience at the Hinckley branch, I honestly wasn’t looking forward to de... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Nuneaton

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 26/27 Market Place, CV11 4EG, Nuneaton, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

357 reviews

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5.0

All reviews

(357)

42,916 reviews in the last 12 months

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Rated 5 out of 5 stars

Went in store got served by Deanna she…

Went in store got served by Deanna she was really helpful and sorted my phone out for me thankyou😊

18 August 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Melissa,

Thanks for the lovely review and fantastic support for Deanna.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Deanna was very helpful and patient…

Deanna was very helpful and patient during my visit and help me solve the problems I had

1 August 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emily gave great service in store today

Emily gave great service in store today

31 July 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Lee,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Emily.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from Antonia thank you

Great help from Antonia thank you

31 July 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Mary,

Thanks for the lovely review and fantastic support for Antonia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob moved all my contacts over for…

Jacob moved all my contacts over for me, he was brilliant

30 July 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I cannot recommend Antonia at the Vodafone Nuneaton store highly enough.

After having an absolutely awful experience at the Hinckley branch, I honestly wasn’t looking forward to dealing with Vodafone again. However, Antonia completely restored my faith in customer service from the moment we walked through the door.

She was welcoming, knowledgeable, patient, and genuinely cared about finding the best solution for us. She took the time to explain everything clearly, answered all of our questions, and made what could have been a stressful process feel completely straightforward.

We upgraded three mobile phones and our broadband, and nothing was too much trouble. Her professionalism, attention to detail, and friendly approach were exceptional throughout. It’s rare to come across someone who goes above and beyond in the way she did.

If you’re considering visiting a Vodafone store, I’d highly recommend going to the Nuneaton branch and asking for Antonia. She is a real credit to Vodafone, and thanks to her outstanding service, we’ve left as very happy customers.

Thank you again, Antonia!

30 July 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was very good at explaining…

Tom was very good at explaining everything easy to talk to very comical

29 July 2026
Unprompted review
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Reply from Vodafone UK - Nuneaton

Hey Rebecca,

Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Olivia’s very clear sorted all my…

Olivia’s very clear sorted all my problems out in a clear Way Thank you

29 July 2026
Unprompted review
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Reply from Vodafone UK - Nuneaton

Hey Jane,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful friendly and understanding…

Helpful friendly and understanding service from Emily

29 July 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Stuart,

Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emily helped me with my data issue

Emily helped me with my data issue

29 July 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Carol,

Thanks for the lovely review and fantastic support for Emily.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Olivia for all your help

Thanks Olivia for all your help

29 July 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Kim,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob got me my new phone and set it up…

Jacob got me my new phone and set it up for me, he made the wbole experience lovely

26 July 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Manisha,
Thanks for the lovely review and fantastic support for Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emily helped me get a virus off my phone

26 July 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Robert,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely first class in service…

Absolutely first class in service professionalism and manner. A credit to the Vodafone team.

25 July 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Scott,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service and a good deal thanks…

Great service and a good deal thanks Emily

25 July 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Patrick,

Thanks for the lovely review and fantastic support for Emily. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went into store to see about getting…

I went into store to see about getting a new connection and wanted to get more information. Deanna was extremely helpful, friendly, approachable and very reassuring. Fantastic visit to the Nuneaton Store

21 July 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Kyle,

Thanks for the lovely review and fantastic support for Deanna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service as always from Deanna

Amazing service as always from Deanna, thank you

21 July 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Mark,

Thanks for the lovely review and fantastic support for Deanna.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob got me a dongle for my home and…

Jacob got me a dongle for my home and was very pleasant, lovely experience

21 July 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Alex,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emily was very helpful and saved me…

Emily was very helpful and saved me money.

21 July 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

"Hey Paula,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Jacob was fantastic

Jacob was fantastic

21 July 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Pauline,

Thanks for the lovely review and fantastic support for Jacob. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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