A great experience for my phone upgrade today. I have a business account with two extra numbers attached to it. Mohammed was clear and precise and managed to sort me out a better deal. Thanks again
Company replied
Location
Switch location31-33 Abingdon Street, NN1 2AW Northampton, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I visited the store on a busy Tuesday afternoon and Gesy served me. I was looking to upgrade a phone on my business account and she was very helpful and knowledgeable. She also looked at my other sim... See more
Company replied
Kate was really helpful and was able to help us with everything we needed. It was a bit of a complicated task and she happily helped and got everything sorted smoothly!
Company replied
⭐⭐⭐⭐⭐ 5-Star Review I had an excellent experience at the Vodafone Northampton store thanks to Kate. She was incredibly helpful from start to finish, answering all my questions with patience and pr... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Northampton
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
31-33 Abingdon Street, NN1 2AW, Northampton, United Kingdom
4.9
Excellent
477 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve been there with an urgent request…
I’ve been there with an urgent request of a new iPad as my job depends on it and Georgiana and Jessy tried their best to help me out . They’ve been patient and very helpful.
13 August 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Dorina,
Thanks for the lovely review and fantastic support for Georgiana and Jessy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Northampton
Hey Alexandru,
Thanks for the lovely review and fantastic support for Georgiana.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Superb service at Northampton …
Superb service at Northampton Vodafone today from entry by Kate to scheduling a new broadband contract with Shaun , all smoothly done with a smile, great deal, very happy with it.. please pass our thanks & regards to both the above ☆☆☆☆☆
11 August 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hi,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
It got better as we went along …
It got better as we went along Hashir a good guy must pay him more best salesman I’ve ever seen very happy with the service. I will be returning for my free screen protector.
11 August 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Justin ,
Thanks for the lovely review and fantastic support for Hashir.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hashir was very helpful today
Hashir was very helpful today. He was polite and had a successful sale.
11 August 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Jane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service from Hashir.
Great customer service from Hashir.
He helped get me a good discount for my sim and the sim switch to keep my number was smooth and he helped me with my broadband.
10 August 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Gerarda,
Thanks for the lovely review and fantastic support for Hashir.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Georgiana helped me upgrade my phone
Georgiana helped me upgrade my phone , very happy customer
9 August 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Petronela,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hashir was my salesmen great best and…
Hashir was my salesmen great best and his colleague georgiana helped out in the translation and any further support required which helps a lot.
9 August 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Cosmin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Was served today by Hashir
Was served today by Hashir, the service was exceptional, answered all question. He went out of way to make our experience great. It was lovely!
9 August 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Panashe,
Thanks for the lovely review and fantastic support for Hashir.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Georgiana helped me upgrade my…
Georgiana helped me upgrade my Homebroadband and set up a new connectivity plan for my smartwatch
9 August 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Rosca,
Thanks for the lovely review and fantastic support for Georgiana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
5* Hashir was brilliant
Hashir my salesman was excellent, very informative, patient and very pleasant, he gave me the best deals and he's funny which made my visit more pleasurable, thank you
7 August 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey there,
Thanks for the lovely review and fantastic support for Hashir.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Custom satisfaction
Best customer service and changed the contract in no time to what I wanted. Thank you hashir for serving me great service.
7 August 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Wajid,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was served by Hashir on my broadband…
I was served by Hashir on my broadband and new sim perfect in my opinion best salesmen I’ve met in a while.
6 August 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Bert,
Thanks for the lovely review and fantastic support for Hashir.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was served my Hashir at Vodafone he…
I was served my Hashir at Vodafone he is the best sail man gave me the best deals for my circumstance and would highly recommend him.
6 August 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Margaret,
Thanks for the lovely review and fantastic support for Hashir.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Georgiana was amazing
Georgiana was amazing , customer services could not set up my direct debit for months and she did it in 2 minutes , always happy to come back in store
4 August 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Roxana,
Thanks for the lovely review and fantastic support for Georgiana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Northampton
Hey Nuran,
Thanks for the lovely review and fantastic support for Georgiana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great Service
Great Service with Hasher and Shaun . Really helpful and informative. Very patient in explaining everything to us . Thank you
3 August 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Tommie,
Thanks for the lovely review and fantastic support for Hasher and Shaun.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Gesy was helpful and polite thank you
2 August 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Chloe,
Thanks for the lovely review and fantastic support for Gesy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
georgiana she was very helpful
2 August 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Pavel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I m to happy to meet Georgiana and this…
I m to happy to meet Georgiana and this company Vodafone
1 August 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Lucian,
Thanks for the lovely review and fantastic support for Georgiana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.