Vodafone UK - Newtownards Reviews 

109
•
TrustScore 5 out of 5

4.9

Unit B3 Ards Shopping Centre , Circular Road, BT23 4EU Newtownards, GB

•

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Rated 5 out of 5 stars

I signed over to Vodafone yesterday and the help and support I received from the store manager David was outstanding from start to finish. He explained everything clearly, provided many options th... See more

Company replied

Rated 5 out of 5 stars

Rhys was very helpful with helping me and my partner set up his new contract, he listened to what we wanted and helped us decide on what plan was best to suit us. Will definitely be changing over myse... See more

Company replied

Rated 5 out of 5 stars

From start to finish lee was very helpful and professional i only come in to get one phone sorted and ended up sorting the family plan would definitely come back

Company replied


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  • Unit B3 Ards Shopping Centre , Circular Road, BT23 4EU, Newtownards, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

109 reviews

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4.9

All reviews

(109)

42,851 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very nice and confident person

Very nice and confident person. Happy to deal with again.

14 September 2026
Unprompted review
Vodafone UK - Newtownards logo

Reply from Vodafone UK - Newtownards

Hey Sterling,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I signed over to Vodafone yesterday and…

I signed over to Vodafone yesterday and the help and support I received from the store manager David was outstanding from start to finish.

He explained everything clearly, provided many options that were available and genuinely was a 10/10 experience. I highly recommend this store and thank David for taking the time to deal with myself yesterday. Thank You!

10 September 2026
Unprompted review
Vodafone UK - Newtownards logo

Reply from Vodafone UK - Newtownards

Hey Claire,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Everything was fine

Everything was fine, David is a great manager

9 September 2026
Unprompted review
Vodafone UK - Newtownards logo

Reply from Vodafone UK - Newtownards

This is really lovely to hear, thanks for the review! We appreciate you taking the time to share your positive experience with David.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Rated 5 out of 5 stars

From start to finish lee was very…

From start to finish lee was very helpful and professional i only come in to get one phone sorted and ended up sorting the family plan would definitely come back

9 September 2026
Unprompted review
Vodafone UK - Newtownards logo

Reply from Vodafone UK - Newtownards

Hi Allan. This is fantastic to hear! We really appreciate the feedback about our team member's helpfulness and professionalism. We're glad we could assist with your family plan.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Rated 5 out of 5 stars

Good service and a great deal

8 September 2026
Unprompted review
Vodafone UK - Newtownards logo

Reply from Vodafone UK - Newtownards

Hey there,

Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rhys was very helpful and saved us a…

Rhys was very helpful and saved us a good deal of hassle and money. We always use the Newtownards branch as the staff are very helpful. Thanks Rhys 😊

2 September 2026
Unprompted review
Vodafone UK - Newtownards logo

Reply from Vodafone UK - Newtownards

Hey Breda,

Thanks for the lovely review and fantastic support for Rhys. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

RHYS was extremely helpful

RHYS was extremely helpful

23 August 2026
Unprompted review
Vodafone UK - Newtownards logo

Reply from Vodafone UK - Newtownards

Hey Kevin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rhys was amazing and an assest to your…

Rhys was amazing and an assest to your company.

21 August 2026
Unprompted review
Vodafone UK - Newtownards logo

Reply from Vodafone UK - Newtownards

Hi Ray, thank you so much for your wonderful review and the amazing support you’ve shown for Rhys, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Has a great store experience

Has a great store experience

19 August 2026
Unprompted review
Vodafone UK - Newtownards logo

Reply from Vodafone UK - Newtownards

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and efficient service

Very friendly and efficient service, made for an easy and smooth transition to my new phone. Thank you so much Rhys

7 August 2026
Unprompted review
Vodafone UK - Newtownards logo

Reply from Vodafone UK - Newtownards

Hey McMeekin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent communication service

5 August 2026
Unprompted review
Vodafone UK - Newtownards logo

Reply from Vodafone UK - Newtownards

Hey Doris,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extreamly eith the service

Extreamly eith the service

9 July 2026
Unprompted review
Vodafone UK - Newtownards logo

Reply from Vodafone UK - Newtownards

Hey Michael,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy customer!

Happy with the new phone and service!

8 July 2026
Unprompted review
Vodafone UK - Newtownards logo

Reply from Vodafone UK - Newtownards

Hey Michael,
Thanks for the lovely review and fantastic support for Agent_name.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful

4 July 2026
Unprompted review
Vodafone UK - Newtownards logo

Reply from Vodafone UK - Newtownards

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rhys newtownards shopping centre

Rhys, who took care of us, was very professional, patient and friendly.
Extremely helpful with all our queries and very knowledgeable. All and all a great experience.

2 July 2026
Unprompted review
Vodafone UK - Newtownards logo

Reply from Vodafone UK - Newtownards

Hey Isabel,

Thanks for the lovely review and fantastic support for Rhys.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was in the Ards store & Tallulah was…

I was in the Ards store & Tallulah was extremely helpful. I felt very comfortable. A really friendly & professional service. Allison

1 July 2026
Unprompted review
Vodafone UK - Newtownards logo

Reply from Vodafone UK - Newtownards

Hey Allison,

Thanks for the lovely review and fantastic support for Tallulah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was in the Ards store & Lee was…

I was in the Ards store & Lee was extremely helpful. Very professional & friendly. He made me feel very comfortable. An amazing service. Allison

2 July 2026
Unprompted review
Vodafone UK - Newtownards logo

Reply from Vodafone UK - Newtownards

Hey Allison,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service. Nise communication.

20 June 2026
Unprompted review
Vodafone UK - Newtownards logo

Reply from Vodafone UK - Newtownards

Hey,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Make a quick visit into the ards store…

Make a quick visit into the ards store to get some bill information was served by Lee and was impressed throughout

18 June 2026
Unprompted review
Vodafone UK - Newtownards logo

Reply from Vodafone UK - Newtownards

Hey David,

Thanks for the lovely review and fantastic support for Lee.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service …

Have been having a difficult time with a new phone. Alain in Vodafone newtownards branch has been fantatsic and finally got it working today . 10/10 for customer service

The

13 June 2026
Unprompted review
Vodafone UK - Newtownards logo

Reply from Vodafone UK - Newtownards

Hey Alistair,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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