Excellent service, Pedro served us and was professional and friendly the whole time. He found us the best deal for a new Samsung S26 Ultra and let us pick the colour. Highly recommend the Newport stor... See more
Company replied
Location
Switch locationUnit 12 - 10 Friars Walk Shopping Centre , John Frost Square, NP20 1EA Newport, GB
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See what reviewers are saying
Amna is really amazing. She is so patient and really really helpful. Honestly the best customer service i have ever received. AMNA is an absolute star. She deserves a promotion. Thank you amna I am e... See more
Lauren was absolutely fantastic, talked us through the products, options and next steps. Got us all sorted, ordered and out super quickly. Lovely service. Thank you Lauren x
Think it was the manager who served us mainly (but spoke to one of his colleages just before that) - we needed mobile broadband urgently (existing provider cancelled our contract too early and could n... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newport Friars Walk
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 12 - 10 Friars Walk Shopping Centre , John Frost Square, NP20 1EA, Newport, United Kingdom
4.9
Excellent
189 reviews
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Pleased with the service received off…
Pleased with the service received off siobhan and Hayllei today. Would recommend. 10 out of 10
8 September 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Kim,
Thanks for the lovely review and fantastic support for Siobhan and Hayllei. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lauren was absolutely fantastic
Lauren was absolutely fantastic, talked us through the products, options and next steps. Got us all sorted, ordered and out super quickly.
Lovely service. Thank you Lauren x
7 September 2026
Unprompted review
Amna is really amazing
Amna is really amazing. She is so patient and really really helpful. Honestly the best customer service i have ever received. AMNA is an absolute star. She deserves a promotion. Thank you amna I am excited to use my new iPhone. I picked the wrong plan and amna helped me to sort it i am now walking away with an even better plan than I originally picked with my new iPhone. Thank you amna !
7 September 2026
Unprompted review
Excellent service from Pedro
Excellent service, Pedro served us and was professional and friendly the whole time. He found us the best deal for a new Samsung S26 Ultra and let us pick the colour. Highly recommend the Newport store and Pedro!!!! I was sat with my 12 week old and he was also patient with me when I needed him to repeat some specifics.
5 September 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Maria,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amna was very friendly and informative
Amna was very friendly and informative. It was overall a great experience.
5 September 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Mohsen,
Thanks for the lovely review and fantastic support for Amna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Got a great sim only deal thanks Pedro…
Got a great sim only deal thanks Pedro and all the lovely staff at Newport
5 September 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Fagi,
Thanks for the lovely review and fantastic support for Pedro.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amna was Just really helpful and…
Amna was Just really helpful and couldn't have asked for any more
3 September 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Pedro was really helpful
Pedro was really helpful , found me some great offers. Thank you
27 August 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Anna,
,
Thanks for the lovely review and fantastic support for Pedro.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amna was so helpful kind and patient…
Amna was so helpful kind and patient with me and my daughter and helped us loads. Thank you
24 August 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Sian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newport Friars Walk
Hey Cerys,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Pedro found me a great deal and was…
Pedro found me a great deal and was very helpful. Would recommend this store to friends and family. As someone who gets anxious switching phones over it was very easy and stressless
10 August 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Sue,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lauren helped out a lot today in…
Lauren helped out a lot today in getting a good airtime deal on both my daughter’s phone and mine. She also walked me thru the deal if I was to upgrade my phone and explained the plan and phone plan in detail with me. I will be back when I am ready to upgrade and will seek out Lauren
10 August 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Lauren. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Popped in on the off chance to update…
Popped in on the off chance to update my airtime plan and got a great deal on a new phone too. Great service, prompt, options given.
Naz was extremely helpful and all completed promptly.
9 August 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Robyn,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Pedro was helpful and helped me get a…
Pedro was helpful and helped me get a great deal!
27 July 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Tony,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amna
Amna
Was very helpful, friendly, patient and very easy to talk to. She is an asset to your company 🙂.
25 July 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Becky,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Pedro helped me find a great deal
Pedro helped me find a great deal! Thank you
24 July 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Came in today and had lovely service…
Came in today and had lovely service from Nazia was very helpful and was able to take my phone same day .
18 July 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Hope,
Thanks for the lovely review and fantastic support for Nazia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Siobhan was extremely helpful today…
Siobhan was extremely helpful today securing my new contract phone at Vodafone, thanks siobhan
6 July 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Andrew,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lauren from the Newport store was…
Lauren from the Newport store was excellent as always a real credit to the company always goes through everything making sure I know everything that’s going on very knowledgeable highly recommend Lauren to everyone
1 July 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Jack,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newport Friars Walk
Hey Bimali,
Thanks for the lovely review and fantastic support for Naz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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