Tyler and Leah were absolutely incredible when I came in looking my for a new phone after mine suddenly broke from water damage. They helped me get set up very quickly and were the friendliest and mos... See more
Company replied
33 Middlegate, NG24 1EG Newark, GB
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Tyler and Leah were absolutely incredible when I came in looking my for a new phone after mine suddenly broke from water damage. They helped me get set up very quickly and were the friendliest and mos... See more
Company replied
It was such a relief to be greeted by a smiling face. Nothing was too much trouble, l felt at ease explaining my issues and the solutions were explained and put into place. Wonderful.
Company replied
The salesman Taj in the Newark shop was so lovely annd very approachable , explained everything really well, and updated our monthly plan to save on our monthly direct debit . Excellent service
Company replied
Went into Newark store today to purchase new contract & transfer my daughter from O2. Service received from Jacob was outstanding. Explained everything clearly giving next steps. Offered to set u... See more
Company replied
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33 Middlegate, NG24 1EG, Newark, United Kingdom
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It was such a relief to be greeted by a smiling face. Nothing was too much trouble, l felt at ease explaining my issues and the solutions were explained and put into place.
Wonderful.

Reply from Vodafone UK - Newark
Tyler and Leah were absolutely incredible when I came in looking my for a new phone after mine suddenly broke from water damage. They helped me get set up very quickly and were the friendliest and most helpful reps I’ve ever experienced. Appreciate them both a lot!! 100% recommend.

Reply from Vodafone UK - Newark
Just upgraded phone at Newark vodafone excellent service hassle free no pressure transered everything over excellent service from both staff

Reply from Vodafone UK - Newark
Worst network ever...my connection has been restricted so I have paid my bill straight away...no previous notice that this will be restricted only that I will be charged £5 more to the next bill,hours later after payment and my phone and broadband dose not work.And many times that their network doesn't work properly or at all.Run from them they are horrible.

Reply from Vodafone UK - Newark
A great experience at Vodafone today in the Newark store, service received from Tyler was super efficient, very thorough, clearly offering all options available, nothing was too much trouble. Thank you Tyler!

Reply from Vodafone UK - Newark
Taj was very helpful. Explained things really well. Will just take me a while to absorb all the detail. Sure if I have any problems and come back they will be helpful and put me right. Many thanks Phil. Bryan.

Reply from Vodafone UK - Newark
The salesman Taj in the Newark shop was so lovely annd very approachable , explained everything really well, and updated our monthly plan to save on our monthly direct debit . Excellent service

Reply from Vodafone UK - Newark
Im very happy with customer service

Reply from Vodafone UK - Newark
Amazing service in Newark! Leah and Tyler helped transfer my number on to my new phone! 10/10 would recommend!

Reply from Vodafone UK - Newark
Both members of staff were extremely helpful and friendly. They couldn’t of done anything more to help me

Reply from Vodafone UK - Newark
When I met imtiaz I found him helpful and considerate. He assisted us with composure and persistence which showed how ethical he is at work . Amazing service !

Reply from Vodafone UK - Newark
I received excellent personal service from Imtiaz and supported by Leah. They showed great patience and empathy in relation to the changes in my personal circumstances.

Reply from Vodafone UK - Newark
Leah listened to what I wanted from a new phone and made great suggestions, professional attitude and knowledge, speedy service and I will be back to visit other suggested offers

Reply from Vodafone UK - Newark

Reply from Vodafone UK - Newark
Imtiaz looked after us extremely well and was very helpful. We were dealt with quickly and very efficiently. Excellent service received.

Reply from Vodafone UK - Newark
Amazing personal service. Staff very helpful & knew their products. Great to be able to drop in & talk to someone face to face. Thank you.

Reply from Vodafone UK - Newark
Amazing service from Peter at the Newark branch

Reply from Vodafone UK - Newark
Imtiaz helped me set up my phone.amazing guy thank you will definitely visit again in newark Vodaphone.

Reply from Vodafone UK - Newark
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