Vodafone UK - Morpeth Reviews 

134
TrustScore 5 out of 5

4.9

U12 Sanderson Arcade, NE61 1NS Morpeth, GB


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Rated 5 out of 5 stars

Jason helped me transfer all data across and explained my new phone very clearly would recommend going to Vodafone phone Morpeth again

Company replied

Rated 5 out of 5 stars

When I upgraded my phone, Alexia was very helpful throughout the whole process. She is a credit to the company. I had to return to the shop to resolve an issue not of my making. Connor actively lis... See more

Company replied

Rated 5 out of 5 stars

We were served by a young girl called, Tonicha. She really knew her job, everything we asked, she explained and answered in a clear and easy manner. We only went in to change our phones from 3 to Vo... See more

Company replied


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  • U12 Sanderson Arcade, NE61 1NS, Morpeth, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

134 reviews

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4.9

All reviews

(134)

42,251 reviews in the last 12 months

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Rated 5 out of 5 stars

Vodafone Morpeth is the best.

Rory in Morpeth shop was brilliant. Very patient and explained everything to me. Very impressed with the service.

16 September 2023
Unprompted review
Vodafone UK - Morpeth logo

Reply from Vodafone UK - Morpeth

Hi Susan,

This is great to hear! Thank you for taking the time to review. We're pleased to know Rory was able to provide a great experience when visiting our store.

Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

My experience was great because Tonicha…

My experience was great because Tonicha was very helpful and fast at processing my order

8 September 2023
Unprompted review
Vodafone UK - Morpeth logo

Reply from Vodafone UK - Morpeth

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Friendly staff.

7 September 2023
Unprompted review
Vodafone UK - Morpeth logo

Reply from Vodafone UK - Morpeth

Hey Janice,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tonicha was great

Tonicha was great. She was really patient with us explaining all of our options and answering all of our questions and really couldn’t of been more helpful

30 August 2023
Unprompted review
Vodafone UK - Morpeth logo

Reply from Vodafone UK - Morpeth

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer services

Excellent customer service in a very busy shopping centre.

30 August 2023
Unprompted review
Vodafone UK - Morpeth logo

Reply from Vodafone UK - Morpeth

Hi Matty,

Thanks for taking the time to leave such a positive review. We're glad to hear you had a positive experience, and our team was able to provide you with excellent customer service.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Connor was awesome

30 August 2023
Unprompted review
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Reply from Vodafone UK - Morpeth

Hey Karen,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Always see Connor when I come for my…

Always see Connor when I come for my new phone and he always makes it nice and easy for me

30 August 2023
Unprompted review
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Reply from Vodafone UK - Morpeth

Hey Elizabeth,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cane in with a issue for WiFi calling…

Cane in with a issue for WiFi calling and was quickly fixed by connor

25 August 2023
Unprompted review
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Reply from Vodafone UK - Morpeth

Hi Eric. Thank you for your review for Connor. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Everytime we into the Vodafone shop in…

Everytime we into the Vodafone shop in Morpeth we are always helped by Connor who always seems to find a way to save us money, five starts

25 August 2023
Unprompted review
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Reply from Vodafone UK - Morpeth

Hi Lorraine. Thank you for your review for Connor. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service and very helpful

Great service, very helpful, really nice to deal with and resolved my problem quickly and competently. In addition, genuinely interested in identifying the right SIM plan for me.

24 August 2023
Unprompted review
Vodafone UK - Morpeth logo

Reply from Vodafone UK - Morpeth

Hi Pam. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Changed our phones and got some new…

Changed our phones and got some new tablets, the whole process was very easy thanks to Connor at the Vodafone shop in Morpeth

22 August 2023
Unprompted review
Vodafone UK - Morpeth logo

Reply from Vodafone UK - Morpeth

Hi Dorieen. Thank you for your review for Connor. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to a young lady named Tonicha to…

Spoke to a young lady named Tonicha to help me transfer our stuff over from my old phone to me new phone and she was great, she managed to get everything I wanted included to pictures that had a lot of sentimental value, five stars

19 August 2023
Unprompted review
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Reply from Vodafone UK - Morpeth

Hey Magdy,

Thanks for letting us know what an amazing job Tonicha did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shop viait

Easy and simple

5 August 2023
Unprompted review
Vodafone UK - Morpeth logo

Reply from Vodafone UK - Morpeth

Hi Margaret. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful nice staff

Very helpful, nice s

31 July 2023
Unprompted review
Vodafone UK - Morpeth logo

Reply from Vodafone UK - Morpeth

Hi Ivan,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service megan was fantastic…

Excellent service megan was fantastic she knew her stuff after we were having problems to get rid of EE bloker but she done it keep up the great work megan

15 July 2023
Unprompted review
Vodafone UK - Morpeth logo

Reply from Vodafone UK - Morpeth

Hey Eve, Thanks for your awesome feedback for Megan. It's great to see she was able to get everything sorted for you.
Thanks, The Vodafone Social Media team

Rated 5 out of 5 stars

Tonicha was very helpful with…

Tonicha was very helpful with everything! Thank you

8 July 2023
Unprompted review
Vodafone UK - Morpeth logo

Reply from Vodafone UK - Morpeth

Hi Molly. Thank you for your review for Tonicha. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful wouldn't of managed with tonichas help! Would of stayed with bt if she didn't help

4 July 2023
Unprompted review
Vodafone UK - Morpeth logo

Reply from Vodafone UK - Morpeth

Hey Doreen,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

We were served by a young girl called, Tonicha.
She really knew her job, everything we asked, she explained and answered in a clear and easy manner.
We only went in to change our phones from 3 to Vodafone and ending up taking the full package, including broadband and our telephone calls on the landline. It was a friendly and pleasant experience which we would recommend to anyone concerned.

3 July 2023
Unprompted review
Vodafone UK - Morpeth logo

Reply from Vodafone UK - Morpeth

Hey Anne,

Thanks for letting us know what an amazing job Tonicha did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Morpeth staff

Vodafone Morpeth staff, Allirra and Connor were very helpful helping me sort my mobile phone out. I am 73 year old who has not much technology nohow but these 2 members off staff were excellent ar helping me.

3 July 2023
Unprompted review
Vodafone UK - Morpeth logo

Reply from Vodafone UK - Morpeth

Hey Jean,

This is really great to hear!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful and informative staff

Really helpful and informative staff. Rory was especially helpful when choosing my new phone. Highly recommend.

17 June 2023
Unprompted review
Vodafone UK - Morpeth logo

Reply from Vodafone UK - Morpeth

Hey Caroline,

Thanks for letting us know what an amazing job Rory did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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