Vodafone UK - Marlborough Reviews 

220
TrustScore 5 out of 5

4.9

108 High Street, SN8 1LT Marlborough, GB


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Rated 5 out of 5 stars

I received great service from Tim in Marlborough today. He has been thorough and explained each section of purchasing and setting up my new iPhone very well.

Company replied

Rated 5 out of 5 stars

Tim helped me through a very tricky transition from one phone to another. He never lost patience and he was supremely polite and very knowledgeable. I was dreading the experience but he made it quite... See more

Company replied

Rated 5 out of 5 stars

Tim was a great help with our new phones. In a calm and measured way he talked us through the process and sorted everything out for us in a very satisfactory way. We felt we had excellent service and... See more

Company replied

Rated 5 out of 5 stars

Tim was a fantastic help to us today in the Marlborough store. He was very patient as we were asking for quite a lot of assistance updating our account. He is a great asset to the company. Thank you a... See more

Company replied


Company details


Contact info

  • 108 High Street, SN8 1LT, Marlborough, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

220 reviews

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4.9

All reviews

(220)

40,464 reviews in the last 12 months

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Rated 5 out of 5 stars

Tesh had great knowledge and sorted all…

Tesh had great knowledge and sorted all my issues with a new phone

8 August 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

"Hey Angela,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Exceptional kindness and patience

Exceptional kindness and patience. Expertise from Tesh

8 August 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tim Harris in Marlborough branch

Tim Harris in Marlborough branch. Excellent service. Great communications. Super helpful! Deserves a mention 🥇🌟

7 August 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Belinda,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Tim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amy was excellent

Amy was excellent, Marlborough !
Highly recommended !

6 August 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Pat,

Thanks for the lovely review and fantastic support for Amy. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tim at Marlborough was very helpful and…

Tim at Marlborough was very helpful and gave me a lot of help transferring my info to a new phone! Thanks a lot!

4 August 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I received great service from Tim in…

I received great service from Tim in Marlborough today. He has been thorough and explained each section of purchasing and setting up my new iPhone very well.

3 August 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough


Hey Sue,

Thanks for the lovely review and fantastic support for Tim.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

No problems chatting with Nitesh

No problems chatting with Nitesh. Very helpful, polite and knowledgeable

3 August 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Chris,

Thanks for the lovely review and fantastic support for Nitesh.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quick

Quick, efficient and knowledgeable. Thank you very much to Amy.

18 July 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Oliver,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amy handled my complaint very…

Amy handled my complaint very professionally and help me move things forward to improving my home signal with getting boardband. Thanks

15 July 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Lee,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great job Tim

Great job Tim, very helpful and efficient!
Thank you!

14 July 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Debbie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh was great help his service and…

Tesh was great help his service and knowledge was fantastic

14 July 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Justine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tim helped me through a very tricky…

Tim helped me through a very tricky transition from one phone to another. He never lost patience and he was supremely polite and very knowledgeable. I was dreading the experience but he made it quite effortless eventually. Thank you so much Tim!

13 July 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey B.W.J. O'Keeffe,

Thanks for the lovely review and fantastic support for Tim.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service from Tim

Tim was extremely helpful every step of the way. Excellent customer service!

11 July 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Paul,
Thanks for the lovely review and fantastic support for Tim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tim in the Vodafone branch in…

Tim in the Vodafone branch in Marlborough was extremely helpful and thorough, making sure that everything was transferred from my old phone to my new one. Thanks a lot!

11 July 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey James,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Palasha in…

Excellent service from Palasha in Vodafone Marlborough- friendly, efficient & super helpful.

10 July 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Anne,

Thanks for the lovely review and fantastic support for Palasha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh was fantastic with his service

Tesh was fantastic with his service, very polite and patient

8 July 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Theresa,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Knowledgeable and very pleasant staff…

Knowledgeable and very pleasant staff tim was extremely helpfull

7 July 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Mark,
Thanks for the lovely review and fantastic support for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh

Not being very knowledgeable with new tech and phones etc Tesh was great help

7 July 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amy was brilliant 🙂👍🏻

1 July 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service! Efficient and friendly - thank you :)

28 June 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Carrie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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