Vodafone UK - Market Harborough Reviews 

379
TrustScore 5 out of 5

4.9

28 The Square, LE16 7PA Market Harborough, GB


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Rated 5 out of 5 stars

Akash and Anjali were extremely helpful, patient and kind. They seem equally personable and professional. I felt I could trust their advice without reservation.

Company replied

Rated 5 out of 5 stars

Went into store to upgrade our phone. We had an idea what we wanted to do but came away with a different plan. All thanks to the work of Aryan who found us a fantastic deal. Very happy with the servic... See more

Company replied

Rated 5 out of 5 stars

Excellent customer care from all the team. I had a bad experience in London trying to upgrade my phone and came to this store whilst visiting my Parents. They were so patient and supportive as I had i... See more

Company replied

Rated 5 out of 5 stars

Went in to deal with a problem on our iPhone and Akasu continued to try and solve the problem which resulted in a win. Happy customers.

Company replied


Company details


Contact info

  • 28 The Square, LE16 7PA, Market Harborough, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

379 reviews

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4.9

All reviews

(379)

41,418 reviews in the last 12 months

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Rated 5 out of 5 stars

Anglia

All the staff were very helpful. The various options were explained in detail.

8 September 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Avneesh and Anj were very helpful and…

Avneesh and Anj were very helpful and honest.
They offered my a great deal for a new phone and SIM.

21 August 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey gary,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful

19 August 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Cedric,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exceptional customer service

Friendly, helpful staff.
Anji and romana was extremely helpful and exceptional customer service from Anji went above and beyond

19 August 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Grahame,

Thanks for the lovely review and fantastic support for Anji and Romana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a seamless experience in store…

I had a seamless experience in store when I went to exchange my phone as I needed a more powerful one than what I'd picked.

16 August 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

We're happy to hear that your phone exchange process was seamless! It's great to know that you were able to find a more suitable device. Thank you for your positive feedback.
Vodafone Social Media Team

Rated 5 out of 5 stars

Great!



Very helpful- we are always going to ask for Romana!

11 August 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Susan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Dhruvesh served us today.
He was knowledgeable and professional a pleasure to upgrade the phone with him, thank you

23 July 2025
Unprompted review
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Reply from Vodafone UK - Market Harborough

Hey Fiona,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dhruvesh and Akash were great when…

Dhruvesh and Akash were great when helping me upgrade my phone. Gave me a great price and we’re friendly and knowledgeable!

22 July 2025
Unprompted review
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Reply from Vodafone UK - Market Harborough

Hey Harriet,

Thanks for the lovely review and fantastic support for Dhruvesh and Akash.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Phone upgrade

22 July 2025
Unprompted review
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Reply from Vodafone UK - Market Harborough

Hey Barbara,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely service from Dhruvesh and Akash…

Lovely service from Dhruvesh and Akash about my phone issues

22 July 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Yasa,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dhruvesh went above and beyond to…

Dhruvesh went above and beyond to secure me a good deal when I came in for an upgrade, talked us through all the options and promotions available to us.

19 July 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Matt,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Akaah

Akaah helping phones

14 July 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Steve,

Thanks for the lovely review and fantastic support for Akaah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful chap and pleasant amd…

Very helpful chap and pleasant amd understanding and spent time with us .

13 July 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Jane,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dhruvesh has been most helpful to me

Dhruvesh has been most helpful to me. He is a very pleasant young man and us an asset to Vodafone

13 July 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Anne,

Thanks for the lovely review and fantastic support for Dhruvesh.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly

Friendly, knowledgeable, helpful staff.
I would certainly recommend them.

11 July 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hi Maureen,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Data Issues

Anjali helped me with my data issues and sorted my phone out

8 July 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

All 3 workers were fantastic and very…

All 3 workers were fantastic and very helpful, appreciate the time they spent helping me.

6 July 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Broadband

Dhruvesh, Anjali and Akash helped with my broadband issues

6 July 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Gilly,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dhruvesh was Brilliant and really…

Dhruvesh was Brilliant and really helpful. Very very happy, thank you very much!

4 July 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Jackie,

Thanks for the lovely review and fantastic support for Dhruvesh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It's always a great idea to visit a…

It's always a great idea to visit a store and get expert help to make a good decision about which phone is best and get support in transferring data to the new phone. Romana was very helpful in getting me sorted.

1 July 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Terri,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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